NPR Reviews Provided by
Denali Park Village
TripAdvisor Traveler Rating: 1044 reviews
Reservation Cancelled 2 Weeks Prior to Check- In
User: Ralph C from: Clinton, New Jersey
Trip Type: Couples
Published Date: Feb, 13, 2019
Travel Date: Aug, 1, 2018
Rating: 3
We booked a room through Booking.com for multiple nights in March for a reservation in August at the hotel. The reservation was paid for by credit card in March and we received a guaranteed confirmation. We only became aware of the reservation cancellation through a credit on our July credit card bill; neither the hotel or Booking.com notified us. Upon calling the hotel and Booking.com, the reason finally explained to us by the reservation coordinator for Denali Park Village was that she was informed in mid - July to cancel 10 rooms for new reservations. Since there were no employee or courtesy reservations to cancel, 3rd party site reservations were the next in line for cancelling. After stressing our guaranteed reservation & that the hotel had our money in full since March along with Aramark tour reservations for the park, the same vendor for the hotel, she along with her manager fixed the problem & found us a room on site for our original stay. Had they not been able to fix the reservation we would not have been able to make alternate reservations at any other facility since limited in the area and were also traveling by Alaska Railroad. The desk associate and on-site supervisor at the hotel were not helpful & were unsympathetic.
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Tiny, tired-looking room
User: Elle989 from: Silverthorne, Colorado
Trip Type: Couples
Published Date: Jan, 5, 2019
Travel Date: Jul, 1, 2018
Rating: 3
We stayed here as part of the Royal Caribbean land tour package. Our room had very tight quarters with two full-size beds, only one nightstand between beds, coffee-maker, TV, small table with two chairs, and a phone. The wardrobe had only about 8 inches of storage space available because the ironing board took up the rest. The bathroom had a sink, toilet, and shower. The room was basically clean but was lacking some minor things like a pen and paper, and privacy curtains. The windows had heavy drapes and venetian blinds. The walking path outside ground floor window made is difficult to get breeze when had to use drapes for privacy. Denali Village had nice outdoor fire pits and some live music.
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great stay as part of our land tour
User: Vera C from: Berlin, Maryland
Trip Type: Family
Published Date: Oct, 19, 2018
Travel Date: Jul, 1, 2018
Rating: 5
We spent two nights here while touring Denali Park. The location was beautiful, our room overlooked the river. We opened the window and could hear the river flowing. We walked the grounds before setting off on our daily tours. There is a little village with shops and a restaurant with a show- which we didn't see. We ate dinners in the dining room of the lodge and had very nice meals. Our rooms were clean and well maintained, it was warm (July) and there was no A/C, there was a fan, but we didn't need it with the open window.
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Cruise made me stay here
User: HookieHookie from: Kihei, Hawaii
Trip Type: Family
Published Date: Oct, 14, 2018
Travel Date: Oct, 1, 2018
Rating: 1
This place is horrible! Our room was filthy and loud. The amenities were scarce. No ice to be found anywhere. Overheard one guest who had walked to every known ice machine around only to return to her friends with an empty bucket. Really. I was shocked to see this was where Royal Caribbean had us booked for two nights! The restaurant held each cruise goer hostage as they refused to provide any breakfast service other than the $25.00 per person. Needless to say, we settled for the stale roll and bitter coffee from coffee kiosk nearby. Royal Caribbean should be ashamed of themselves. Everyone I talked to was in disbelief at the condition of the property. I only gave it a one star because I had to.

A 2 night stay as part of our NCL Jewel Cruise/Land tour
User: TDHSNJ from: New Jersey
Trip Type: Couples
Published Date: Oct, 8, 2018
Travel Date: Aug, 1, 2018
Rating: 4
We had a 2 night stay at Denali Park Village as part of our NCL Jewel Cruise/Land tour package. I was a bit leery when I found out where we were staying, especially since this was rated #11 of 11 on TripAdvisor. There were 4 of us, 2 of which stayed in the Cabin and my wife and I had the lodge that was next to the main lodge building. The room was very clean, the beds were comfortable and there was plenty of room in the bathroom. We were on the 2nd floor, which isn't a problem for us, but for those with mobility issues, make sure you request a first floor location as there are no elevators. I'm not sure why there are such low reviews on TA, but I would stay here again as it is only a few miles from the main entrance to Denali. The grounds are very nice, they have fire pits, decks, a burger place and a nice lodge, but with a very expensive restaurant.
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