NPR Reviews Provided by
McKinley Chalet Resort
TripAdvisor Traveler Rating: 1386 reviews
Convenient location
User: Maribeth W from: Columbia, South Carolina
Published Date: Jun, 17, 2021
Travel Date: Jun, 1, 2021
Rating: 3
Let me preface this by saying, I think the hotel has not worked out the kinks due to the pandemic. They seem understaffed and undertrained. Initial impression: the lobby appeared closed and they did not have bellmen. Parking is not convenient to the guest rooms. We stayed in the Ridgeview building. Our room was clean, comfortable and well appointed. There are many beautiful views around the property, but our room did not have one. If you are staying in the Ridgeview building request a room ending in an odd number. You will get a balcony with a nice view. Otherwise, you will be staring at a gravel path and the road. The rooms are downhill from the lobby and the commercial area across the street. They do provide a shuttle. The common area is nice with fire pits and seating areas. The only restaurant on the property was marginal, and the market/starbucks ran out of breakfast options early. We ate most of our meals off site. The location is very convenient to the park entrance and other activities.
Subratings:

Great and comfortable stay in a very convenient location!
User: Yankeechik from: San Francisco, California
Published Date: Jun, 15, 2021
Travel Date: Jun, 1, 2021
Rating: 5
I stayed at the McKinley Chalet Resort from June 8th-12th 2021. My family had two rooms in the Ridge View building which seems as if it was recently built. The room was really comfy and decorated nicely. The property is adjacent to the Nanana river and has a trail down to the riverbed which my kids enjoyed walking. One of the best features of this hotel is that it is right across from the main strip of Denali where all the restaurants and shops are. We could walk across the street whenever we wanted to eat dinner or souvenir shop. The staff were all friendly and helpful. We enjoyed the ambience of the property especially the central area of the resort which features the restaurant and bar, Karsten's, souvenir shops, a stage for live music and bonfire pits. My kids loved roasting marshmallows while listening to music in the evenings. The Chalet also did a great job of handling logistics. We always had a shuttle available to take us from bottom of resort to the top lobby or from the resort to the main entrance of Denali park. There was also a shuttle to the train station so we did not miss having a car! Overall we had a great experience. The service was very slow at Karsten's and in other areas because everywhere is pretty much understaffed this year. You will find that is the case across the service industry right now!
Subratings:

Wonderful staff
User: Coach2552 from: Ponchatoula, Louisiana
Trip Type: Couples
Published Date: Jun, 12, 2021
Travel Date: Jun, 1, 2021
Rating: 5
My wife and I were at the Resort from June 10-13, 2021 for our 38th anniversary. Everything was wonderful. The accomodations were first class and the staff were some of the hardest working people on the planet. It began on the first day when my wife needed a fridge for her diabetic supplies. We told our house keeper Anna and in less than three minutes she and another member of the house keeping staff brought the fridge and plugged it in. I've been to five star hotels and had to wait for hours. The wait staff at Karstens Restaurant were the next to impress us. Amanda was extremely attentive while servicing many other tables. Always smiling, happy and pleasant. Even with the staff being short handed she was the best waitress we have ever had. There were two young ladies, Albarany and Rosalia, that bused the tables constantly. We have NEVER had service so good. Thanks so much for the wonderful service.

Can’t miss place to stay if you ever visit Denali National Park
User: dcallan from: Blairstown, New Jersey
Trip Type: Friends getaway
Published Date: Jun, 10, 2021
Travel Date: Jun, 1, 2021
Rating: 5
Great room , The Square is a good place to gather with friends, The staff , from the food service people , the small shops, house keeping all were outstanding . Great restuant in the Square. The resort is in a Beautiful setting I would highly recommend this property

Excellent Luxurious Resort
User: NYtoMiami23 from: New York City, New York
Trip Type: Family
Published Date: Jun, 9, 2021
Travel Date: Jun, 1, 2021
Rating: 5
Excellent stay at the McKinley Chalet Resprt. We stayed in the New Ridgeview rooms which were beautifully appointed and has really nice luxury finishes in the bathrooms, the shower is glass and modern, the service is excellent. We at Kersten’s on the property which was delicious. Would highly recommend this resort

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