NPR Reviews Provided by
Grande Denali Lodge
TripAdvisor Traveler Rating: 1124 reviews
AlaskaRailroad package
User: Mary N from:
Trip Type: Family
Published Date: Jun, 21, 2024
Travel Date: Jun, 1, 2024
Rating: 4
Really nice hotel. However, housekeeping forgot to take the previous dirty linens out of the room. Had to ask at the desk for removal. No complimentary breakfast, but the breakfast buffet was really nice but a little pricey. Good shuttle service. Great views.

Overall nice stay
User: Lisa S from: Hot Springs, Arkansas
Published Date: Jun, 11, 2024
Travel Date: May, 1, 2024
Rating: 4
I thought the staff was very nice and accommodating. The food at the restaurant I thought was average to good and the fruit salad was a lovely touch at breakfast. We did not have a room with a view, but it was clean and comfortable. The shuttle to the park was great and we appreciated the hotel getting all our luggage to the train station for us. It seemed to be an older hotel but nicely renovated.
Subratings:

Nowhere near "Grand"
User: Linda T from:
Published Date: Jun, 9, 2024
Travel Date: Jun, 1, 2024
Rating: 1
I wish I hadn't paid 450/night for a 100/night hotel. The view is good but not "Grand" and nothing else is impressive at this hotel. The road up to the hotel is gravel and washboard, the entrance to the hotel is a hodgepodge and you cant pull up to check in, the finishes in the room are cheap (broken towel rack, missing handle in window), the water pressure is horrible and the shower makes a high pitched squeal when in use and the tv fit up is low end- no menu function, no access to netflix or other streaming channels. I wish I'd stayed anywhere else but here.
Subratings:

Housekeeping never showed
User: Lee S from:
Published Date: Jun, 6, 2024
Travel Date: Jun, 1, 2024
Rating: 3
We spent two nights and our room was never serviced from housekeeping. We didn’t have a Do Not Disturb sign on our door because we didn’t have one of those for our room. The two female bartenders in the restaurant couldn’t have been nicer but they were very slow in service.
Subratings:

Not clean & fire alarm issue
User: Marcel B from:
Published Date: Jun, 5, 2024
Travel Date: May, 1, 2024
Rating: 1
The room we got was very dirty as there was a ton of hair in both beds (at the pillows as well 'lower' in the bed). Obviously people slept in both beds and instead of changing out the linens they just made up the bed to make it seem all was new. We did get a new room after we complained at the front desk ('we have a lot of new people working here from an abroad...)'. The fire alarm went off twice in the same night (130 am and 4 am; there was no fire). The road up to the lodge is not paved and hard to drive up and down each day. We did not bother to eat here for breakfast or dinner as there are a lot of negative reviews on price and food quality.

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