NPR Reviews Provided by
Yellowstone Gateway Inn
TripAdvisor Traveler Rating: 510 reviews
Overbooked and over charged
User: Go20092816278 from:
Published Date: Nov, 15, 2023
Travel Date: Oct, 1, 2023
Rating: 1
I booked a room with Gateway on Saturday October 14th through Priceline for $187.80. I received a phone call just before I arrived saying that you had overbooked and that I would have to stay at another hotel (Absaroka) nearby. I thought Gateway was going to pay for the room but when I got there Absaroka charged me $243.00. So now I am out $430.80. I went back to Gateway and talked to the lady running the hotel. She continued to apologize and said she would get it fixed. I left a card number for her to do the return on. On 10/23 I received another charge of $196.00 and on 10/25 yet another charge for $683.20. I am now out $1,310.00 for one nights stay and I never even stayed at their hotel. I called again and the lady continued to tell me that the credits were being done and it would take 24-48 hours to go through. I waited three days and yet still nothing. I finally had to call my credit card company to file a claim. I don’t know how the facilities are because I never got to stay but I ended up losing over $500 even after my credit card company gave my money back.

Great cabin for 2 or 3 couples to share
User: Roberta I from: San Francisco, California
Published Date: Sep, 11, 2023
Travel Date: Sep, 1, 2023
Rating: 5
Took our first visit to Yellowstone National Park. It was a fabulous trip and our stay at the little house at Yellowstone Gateway Inn made it great. The house was very clean, decor was ‘kitschy’ but fine. Comfortable beds. Proximity to entrance to park very close. And walking distance to the cute town of Gardiner Montana. Highly recommend!
Subratings:

Wonderful place to stay!!!
User: kates5283 from: Cincinnati, Ohio
Trip Type: Family
Published Date: Aug, 13, 2023
Travel Date: Sep, 1, 2022
Rating: 5
*Disclaimer-we stayed in July 2022, but I kept getting busy with life and kids and kept forgetting to review, but they deserve the good review. Marked as Sept 2022, but we were there in July. This was our first place to stay on our multi-day flood recovery tour and it was a welcome surprise! We thought it was a little cabin, but you walk in and there is so much space!!! It was a very cozy place to stay and the beds were sooooo comfy! The staff was exceptionally friendly and knowledgable. There is a general store within walking distance a few blocks so we were able to get a few staples for the two nights we were there. We felt very welcomed here and it is on the list of places to come back to when we go back out West. Absolutely recommend.
Subratings:

Wonderfull stay
User: nicolepO4840NZ from:
Published Date: Jul, 30, 2023
Travel Date: Jul, 1, 2023
Rating: 5
What a wonderful stay. Very friendly welcome, owner very friendly man and does everything to make the guests feel comfortable. Cozy rooms, very clean and fully equipped, wonderful bed. Don't hesitate to book this hotel with peace of mind.
Subratings:

Wonderful Experience
User: travelbuddy04 from: CA
Published Date: Jul, 21, 2023
Travel Date: Jul, 1, 2023
Rating: 5
We went to this place with our four kids on a trip to Yellowstone. We are so happy we booked this place. It is super clean, super comfortable, and has all the amenities. The staff is amazing. Cindy at the front desk is so helpful. We will definitely be staying again. We highly recommend.

© TripAdvisor 2024