NPR Reviews Provided by
Squire Resort At The Grand Canyon, BW Signature Collection
TripAdvisor Traveler Rating: 8156 reviews
Squire Resort is a best Western Gem
User: Missfussypants1 from: Basingstoke, United Kingdom
Published Date: Oct, 19, 2024
Travel Date: Oct, 1, 2024
Rating: 5
What a lovely place to unwind after walking the Grand Canyon. Our favourite Best Western hotel on our multi centre trip. Great pool area. Lovely restaurant food and service. Room was excellent. Really appreciated the complementary coffee in the lobby and laundry. We wouldn’t hesitate to book here again.
Subratings:

Beautiful Hotel
User: Reah L from: Waynesville, North Carolina
Published Date: Oct, 19, 2024
Travel Date: Sep, 1, 2024
Rating: 5
We stayed at the Best Western Squire Resort At The Grand Canyon for 3 nights. This is a beautiful hotel with a lot of free amenities. The grounds are well-manicured. Beautiful pool area with free recreational activities. The makings for S’mores were provided nightly at the outdoor firepits. Laundry facility was clean, spacious, and with no additional cost to wash and dry our clothes! The front desk staff were friendly, efficient, and very helpful. Our room was large, clean, and with updated décor. The bed was a little too soft for my liking, but not a big deal. We will definitely stay here again if ever in the area. ADA My husband is a full-time wheelchair user. He is able to take care of his personal needs when in an environment that is wheelchair accessible. We have been traveling together for over 40 years. My comments on accessibility are for information only in hopes that it may be of help to others. The first room we were assigned had a shelf below the sink, making it impossible to access the sink from a wheelchair. This is not ADA compliant. We brought this to Jeremy’s attention at the front desk. He was very helpful in finding us another room that met my husband’s accessibility needs. We were compensated for the inconvenience. The shower did not have a curtain. Even though we tried to be careful, it was impossible for either my husband or I to take a shower without soaking the floor. The mattress was very high and soft making independent transfers difficult.

Terrible customer service. No compassion.
User: J H from:
Published Date: Oct, 14, 2024
Travel Date: Oct, 1, 2024
Rating: 1
After Milton left our area devastated, we tried to cancel our booking 6 days ahead of our stay. All other hotels helped and canceled with full refund. They did not and put profit over compassion. Sorry, can't recommend and we will never book again.
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Great location, but I’d expect so much more for the money !
User: 158Kate from: Liverpool, United Kingdom
Trip Type: Couples
Published Date: Oct, 11, 2024
Travel Date: Oct, 1, 2024
Rating: 4
Excellent location for Grand Canyon - get there by mid morning - the park queues are huge by mid afternoon. Very expensive for what it was. Nice room, BUT bed linen didn’t fit properly and beds badly made, the fridge motor was really noisy and disturbing at night, lots of noise from other rooms and communal areas. Pool area nice except for the music from the bar and hotel buildings, both playing different songs. Receptionist not friendly or welcoming at all. Pub area not appealing at all. So, a great location, but this is the most expensive hotel I’ve ever paid for and I’d expect better !

Unexpected charges
User: R564ZKjoes from: Phoenix, Arizona
Trip Type: Couples
Published Date: Oct, 9, 2024
Travel Date: Oct, 1, 2024
Rating: 3
No one informed me that there would be a charge of approximately $35 to take a small pet with me , and I was also exceedingly surprised by an extra $30 or so to check in three hours early, even though the room was already prepared at noon. I have never had a hotel charge such an early entry fee.

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