NPR Reviews Provided by
Kootenay Park Lodge
TripAdvisor Traveler Rating: 120 reviews
Unclean and very disappointing for price
User: KateBajus from:
Trip Type: Couples
Published Date: Oct, 6, 2019
Travel Date: Aug, 1, 2019
Rating: 1
Location was nice with the beautiful river that you could walk/hike along, nice view of the mountains, was right on the main road which added some noise but also made it easy to get to other hikes etc. The staff were very approachable, friendly, and knowledgeable about hikes around the area. The cabins were cute  · We stayed here for our honeymoon thinking it would be a little more private. Other reviews said that it was a little rustic which we were fine with, but when we got there we were disappointed with the cleanliness of our cabin. There was used soap and face cloth sitting in the shower, used shampoo beside the sink, and the last night we found dried old blood on our comforter. The shower didn't drain properly so you would have to stop the water for about 10 minutes in the middle of your shower so it could drain. We brought these things up to the staff and were told the shower would be fixed and well cleaned. They were very apologetic. Sadly when we got back to our cabin the shower still didn't drain properly and was still dirty (hair, old hair elastic that wasn't ours, dead bugs, etc.) But the used soap and face cloth were taken out. Food was very greasy, a little expensive if you just want a small meal as they won't serve a meal under $15, but the fries are delicious. To heat our cabin there was only plug in heaters when on the site I only saw options for fire, propane, and baseboard heat. Basically all in all our stay was alright as we left a lot for hiking, which the staff had nice recommendations for. We really wanted to love this place especially because it is run by a family, but for $230 a night it was disappointing. Wish we would have stayed in a hotel instead, or maybe one of the other cabins.

Cute but basic
User: Kiwi1812 from: Middelfart, Denmark
Published Date: Sep, 29, 2019
Travel Date: Sep, 1, 2019
Rating: 3
Not really a lodge, more like a cabin. Cute and rustic, great beds, really basic kitchen although I did appreciate the fridge. Very basic bathroom, no hot water when I was visiting. Nothing luxurious about it, although the name and the price made be expect more than I got.
Subratings:

These are cabins, not motel rooms
User: John F from: Bloomington, Minnesota
Published Date: Sep, 6, 2019
Travel Date: Aug, 1, 2019
Rating: 4
If you're heading south on BC-93 and you see a sign for Vermillion Crossing, the facility will be immediately after on the left. There is a main lodge with a restaurant, a general store, and several cabins at the lodge. I don't know if all the cabins are basically identical. We reserved one with two beds. The bathroom is fairly small. There is a general use sink along the back wall with two separate water faucets and pipes. In our cabin, the hot and cold were reversed from their usual positions, but there was a small printed label behind one of them indicating it was "cold." Even as early as late August, it can get close to freezing in the early morning. Bedding was more than adequate for a range of temperatures. There is no air conditioning, but electric heat was available. Our cabin had a ground level porch across its front where you could sit and eat, have a drink, talk, etc., as you watched the sun set behind the mountains to the west. There is also a large rapidly flowing light-blue colored creek just to the north with a walking trail beside it. You can hear it during the night. The lodge restaurant is open until 8:00 PM and breakfast is available in the general store. You can get cabin service for meals as long as you arrive in time to get an order in at the restaurant before they start to get ready to close. The food was quite good. The WiFi has little bandwidth and coverage is a bit spotty, but if you're patient, you can read and send e-mail (without attachments), check for messages, etc. Don't expect to be able to download videos. If you like rustic, this is a good choice. If you like modern with nothing at all out of kilter, you'll probably find something to disappoint you.
Subratings:

Disgusting staff
User: Sharron M from: Cranbrook, Canada
Trip Type: Family
Published Date: Sep, 2, 2019
Travel Date: Sep, 1, 2019
Rating: 1
When I entered The General Store” I decided to head to the toilet, before going to pick up supplies for a family picnic. I was met by THE rudest employee I have ever encountered. The washroom was being cleaned, so I asked if I could possibly use the facilities as had been driving a decent distance. He said that it wasn’t possible as not allowed, and to go across the road.... it’s Labour day at 1230pm. I didn’t fancy my chances of not being run over!!! I asked politely. Please may I use your washroom?? NO. I CANNOT LET YOU DO THAT. I turned around to look at food, and the same said English accent speaking man let a lady go into use the facilities. I asked “why” he had no answer. His arrogance was unbearable I felt humiliated. I have Cronins disease. I couldn’t and wouldn’t tell him, scared of further ridicule!!! Just. DONT STOP HERE EVER!!!! Needless to say, we did jump in the car, used the washroom across the way and drove on to Storm Lodge ( 35km North) and had a lovely lunch.

Not what I expected.
User: IamDavid1964 from: Hamden, Connecticut
Published Date: Sep, 1, 2019
Travel Date: Jul, 1, 2019
Rating: 2
my friend and I were going to stay here for 3 night's, When we arrived the girl at the desk who was nice gave us the key to our cabin, we drove to the cabin on the little dirt road and barley had room to park with out running to tree branches. when we walked in the beds had a slight smell of mustiness with a few insects flying in the room. Also the shower we were supposed to use was actually to small for me. I would have to bend down to get under the shower head. I don't mind plain rooms but this was a little different. The thing that freaked me out most was the door to the cabin didn't close totally. There was at least a one inch gap on the bottom corner where you could see the outside. Which made me nervous considering there were garbage cans that didn't look that bear safe. Maybe we just hit things at the wrong time but it definitely wasn't what it was advertised as on the website. There are two Nice modern cabins on the right up the hill a little. Those are totally different. Sometimes a place just doesn't make a good fit for someone so we left and found another place we were very happy with. we were very lucky considering it was a holiday weekend. The area around Kootenay is gorgeous and worth visiting.

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