NPR Reviews Provided by
Prestige Radium Hot Springs Resort
Michael E from: Calgary, Canada
Published Date: Mar, 30, 2021 Travel Date: Mar, 1, 2021 Rating: 1
Needs to improve front desk!
Front desk staff should be friendly and accommodating. This is the only hotel that I haven’t experienced that. Other hotels will acknowledge your membership and it’s totally different here! Hard time on paying the deposit and harder time when they are returning the deposit.
- Rooms: 4
- Value: 3
- Sleep Quality: 2
- Location: 5
- Cleanliness: 4
- Service: 1
Trip Type: Couples
Published Date: Mar, 30, 2021 Travel Date: Mar, 1, 2021 Rating: 2
Stayed at this hotel which is supposed to be part of the Best Western chain. Found on arrival that no breakfast was provided, and they charged a fee to get a microwave.
Not in keeping with BestWestern standards imo
F2262AQlindal from: Cranbrook, Canada
Published Date: Mar, 7, 2021 Travel Date: Feb, 1, 2021 Rating: 5
So very clean and very friendly
I had a very poor visit at another Prestige location and was offered a free room to any Prestige in B.C. We chose the Radium location and were very happy with there location. It was very clean and loved the pool and hot tub too
- Rooms: 5
- Sleep Quality: 5
- Service: 5
Travelsavvy1954 from: Nanaimo, Canada
Published Date: Sep, 5, 2020 Travel Date: Sep, 1, 2020 Rating: 4
This was a pretty standard hotel with a few extras that were a bit above the ordinary. There was a spa on site and two meal times were offered with different menus. (Breakfast and dinner) There was road construction during our visit but the noise was not bothersome. Lots of options to eat in the area. Staff took care with all COVID protocols and the environment felt safe.
gmdalberta from: Edmonton, Canada
Published Date: Aug, 22, 2020 Travel Date: Aug, 1, 2020 Rating: 4
VERY GOOD HOLIDAY HOTEL
The hotel is located right at the junction of Hwy 93 & Hwy 95. It has ample parking, but most of it is a good walk from the front entrance. Room key access via the side doors was not working when we were there. It has an attached restaurant. The lobby is clean and the staff professional. Our room was a good size, with all of the expected amenities except for a microwave oven. There were enough power outlets scattered around the room to recharge all of our devices. The room was clean, comfortable and quiet. Because of COVID, the hotel does require masks when you are outside your room or in the lobby. Breakfast was not included with the room, and after looking at the restaurant menu, we decided to eat elsewhere. The hotel is on the expensive side, which is to be expected in a resort location like Radium. I would stay here again.
- Value: 4
- Sleep Quality: 5
- Service: 4