Dreadful hotel. Welcome at front desk was poor and unfriendly to say the least. No-one offered to take our cases to our room. Room was outdated and noisy from adjoining rooms (probably due to the age of the hotel) and in desperate need of renovation. Shower was faulty. Breakfast option expensive with poor selection of food. Would not recommend.

I have stayed at a lot of mountain resorts mostly in CO ,this is first in summer to Jackson hole. The hotel staff were all very nice and helpful as well as maid service. But as far as the hotel. It just looks tired. But the small stuff that does not cost big money , dead plants in hallways dirty windows , and the pool area was pathetic obviously nothing like the PICTs on line ,4ft weeds ,broken chairs and just neglected. Went to do a load of laundry, machines down dirty cloths on the floor, they were there the entire time and vending machines out of order That’s on the manger to allow this to go on. This hotel has a great location but prices like a 4 star but looks and feels like2 stars for the same price Sonnealp in vail puts this hotel to shame

My family & I had a great “staycation” for the 4th of July. Shea G at the front desk was amazing! She helped us with upgrading us to a room with a balcony. Tanner who is part of the bell staff was also great! The pool is very nice & kid friendly, my family & I plan on going back more often just for the pool & the lobby bar was also a bonus!

We checked in today. Awesome location in the village…clean…staff is nice…only thing is rooms are outdated. Think 1990. BUT, they have nice amenities, tiny hotel bar and restaurant (20% automatically added to all purchases fyi)…cute little game room. Pool is small; has a claustrophobic feel. Not open at all. If you are looking a great pool vibe this is not the place. This hotel is not trendy, but you can’t beat the location. Free self parking which is nice.

For almost $900, the room has peeling paint, dark and dingy. Check in was completely indifferent. We could have stayed anywhere but I chose this place. Ive stayed in Teton Village before in a beautiful hotel. I have a view if a roof and nothing else….and they’re not sold out. Never again will we stay here.