NPR Reviews Provided by
River Terrace Resort and Convention Center
River Terrace Resort and Convetion Center
User:
Keilyn P from:
Published Date: Dec, 27, 2023 Travel Date: Dec, 1, 2023 Rating: 1 From the beginning the ice machine where broken you need to go to the lobby to go get some ice. The tv is outdated is old and it didn't work like supposed to. We stay for almost a week and the trash outside of our room in the halway was never taken out.
The bathroom inside was dirty with hair on the wall and the bathtub rusty and dirty. There's no phone reception in the area and the internet doesn't work properly either. Theirs ain't much power outlets either in the room the balcony light didn't work.Theres no light at all in the room is very dark theres just 2 table top lamps and thats it no curtains for the door on the balcony. There's no mirrors at all in the room the bathroom sink is very very low to the floor.
Sadly the hotel is located in a great area but it definitely needs remodeling.
Subratings:
- Value: 1
- Location: 5
- Service: 1
Not a real resort but super staff.
User:
Gigi T from:
Published Date: Dec, 22, 2023 Travel Date: Dec, 1, 2023 Rating: 3 We went with a Westgate Resort special and added an extra day. I gave it 3 because the people were very kind and the fireplace was nice.
Westgate didn’t stand behind this resort when we were told about it. The walls are so thin there is almost no reason to have them! The rooms need a lot more lighting and drawer space. The cabinets need an update. There is no towel hook near the shower. The coffee maker is very outdated. The furniture wasn’t awful but the table was unsteady.
Like I said, I gave it a 3 because the staff at the actual resort were super friendly and nice.
Subratings:
- Value: 2
- Location: 5
- Service: 5
Great Resort
User:
Joyce J from: Columbia, South Carolina
Published Date: Dec, 12, 2023 Travel Date: Oct, 1, 2023 Rating: 5 I have no complaints about this Resort We've been there 4 years in a row. So convenient to everything in Gatlinburg. The service we received was excellent. The cleanliness was very good friendly staff. I would recommend this resort to anyone. If you have kids they'll love Anastasia, big kids love it too.
Wonderful place with a great location
User:
AC040677 from:
Trip Type: Couples
Published Date: Dec, 11, 2023 Travel Date: Dec, 1, 2023 Rating: 5 Wonderful and perfect location. From the checkin to the checking out, we have absolutely loved our stay there. The room was nice and clean. The bed was really comfortable, nice set of tv channels, balcony view of the city was so relaxing and enjoyable. The bathroom was clean, much water pressure, and a vent. My very small complaint was Wi-Fi wasn’t good. We used our unlimited data but as more people came into town, we noticed our data slowed down. What a time we had and look forward to coming back next year. ❤️❤️❤️❤️
Clean room with a comfortable bed
User:
tberry262 from: Finger, Tennessee
Published Date: Nov, 24, 2023 Travel Date: Nov, 1, 2023 Rating: 4 As far as the room, there was nothing special about it. We did have a private balcony overlooking the strip. The room was spacious, clean & the bed was very comfortable. Our room could us a little updating. There was 1 receptacle that didn't work but that was not an issue for us. The issue that people might have is that our room was on a very steep hill & if you wanted to walk to the Parkway, the hill was a little hard to walk up after walking for hours of sightseeing. It would wear you out & it would not be for a person who had issues walking. I would stay there again.
Subratings:
- Value: 5
- Location: 5
- Service: 5