NPR Reviews Provided by
Holiday Inn Express Grand Canyon
TripAdvisor Traveler Rating: 3238 reviews
Great location to the GC, good pool
User: blancaycoco from: Albuquerque, New Mexico
Trip Type: Family
Published Date: Mar, 21, 2019
Travel Date: Mar, 1, 2019
Rating: 3
Very basic hotel 15 minutes away from the south rim of the Grand Canyon...that alone makes for the $200+ night cost if one can afford it. Minimal restaurant options close by, stores that will sell you everything for an increased cost. Rooms were clean but the lobby smelled funky. Pool was great for the kids, a good sized pool and hot tub made for a good ending to the day. Internet access good. Breakfast was so-so, typical ‘free breakfast.’ Staff was very good, helpful in understanding the big picture of a visit to the GC.

Grand Canyon getaway
User: deboral469 from:
Trip Type: Family
Published Date: Mar, 19, 2019
Travel Date: Mar, 1, 2019
Rating: 3
We stayed here for a 3-night visit to the GC south rim area. We are long-time IHG members. Our priorities were: a Holiday Inn — quality stay, and proximity to the GC. The predictable: The place was easy to find (on the main drag in this little town), and parking was convenient. The bed was comfortable. The breakfast was — well, you know if you stayed at the HI express. The positives: An amazing staff — very personable and responsive. Lots of maintenance and housekeeping staff around. The Mexican restaurant down the street (walkable) was reliable (not much else in this town). The front desk staff had lots of good advice for day trips. Needs a bit of work: General updating all over would be in order. More light in the bathroom. And please, can we talk about the worst coffee on the breakfast buffet ever? This stuff was like weak tea. C’mon folks, we’re all heading out for a hearty hike in the Grand Canyon - give us some real caffeine, please? All in all, a good value for the location but it could raise its game a bit.

KidSuite on IHG Points made our stay
User: AdvoChampion from: Rochester, MN
Trip Type: Family
Published Date: Mar, 18, 2019
Travel Date: Mar, 1, 2019
Rating: 4
My family of four stayed here one night after visiting the Grand Canyon. As an IHG Plat member, I managed to snag a Kidsuite room (with bunk beds) on points, which was very generous of the hotel because suites are not normally bookable with points. Fast check in with status recognized and Welcome Amenity given. Kidsuite room was huge and our kids enjoyed every minute of their bunk bed nook. Room overall was a bit worn. Common areas in the hotel were not the most clean. Pool area was fun but not much seating in there ..can get crowded. Same for the breakfast area...extremely crowded and food kept running out. Location of the hotel was great, very close to GC. That and the bunk beds made our stay. Overall the hotel needs some upkeep.

Good location for Grand Canyon
User: jlmck from: Ontario
Trip Type: Family
Published Date: Mar, 17, 2019
Travel Date: Mar, 1, 2019
Rating: 3
Good location in Tusayan just south of Grand Canyon entrance. Breakfast was good and no issue with lack of food. Hotel rooms are dated and somewhat tired. Hallways are not overly clean. Decent hot tub and indoor pool area for a soak after a long day at Grand Canyon. Satisfactory but fairly expensive for quality of hotel.
Subratings:

Great for Canyon visit
User: AngelaThomps from:
Trip Type: Family
Published Date: Mar, 16, 2019
Travel Date: Mar, 1, 2019
Rating: 4
Hotel still had “pardon our dust” sign up but didn’t see remodeling underway. We were in the main hotel area on 2nd floor. Our room looked like it had been remodeled as well as breakfast and front desk area. Staff was very responsive and polite. Room was clean and in great shape. Loved easy access to walk to bustop to go to Grand Canyon. Highly recommend taking the shuttle throughout the park. Breakfast had wide variety and the best staff I’ve ever seen in a breakfast area... they seemed to genuinely enjoy their job! Super nice lady working in the breakfast area. The mornings in the breakfast area were CRAZY busy so leave enough time to eat and find a table. Overall would recommend this hotel.

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