NPR Reviews Provided by
Mountain Modern Motel
TripAdvisor Traveler Rating: 540 reviews
Disappointed customer
User: michaelhY1979JM from: Las Vegas, Nevada
Published Date: Sep, 12, 2021
Travel Date: Sep, 1, 2021
Rating: 1
I was overcharged from when I booked, I booked through another online company for $557.48 for 2 nights, the hotel canceled that reservation, charged me a $25 cancellation fee and then rebooked me for $697 for the two nights. Then we find that the walls are so thin you think you were outside and the mattresses were so worn you would roll off the sides.

Stay in Jackson
User: Clenkate from: Cambridge, Maryland
Published Date: Sep, 9, 2021
Travel Date: Sep, 1, 2021
Rating: 4
We had a nice stay at MMM while visiting Jackson. The bed was very comfortable and the style simple and modern. The shower and toilet are all new. Definitely a referb'd motel but very clean and nice comfortable amenities. We were there for a backpacking trip and were able to leave our luggage while out on our trip in between stays which was very handy since we were traveling without a vehicle.

Miserable staff
User: clarkdavis6 from:
Published Date: Sep, 6, 2021
Travel Date: Sep, 1, 2021
Rating: 2
After my 4 night stay in sept. I will not be a repeat customer. The miserable front desk staff went out of their way to make customers feel unwelcome. Couldn’t even have the room serviced due to what I assume were staffing issues (which is understandable) I was told twice while handing in my paper room cleaning request slip (before 8am) “the schedule is full... (blank stare)... try tomorrow and be here before 9am”

Way overpriced
User: Ashley K from: Prague, Czech Republic
Trip Type: Family
Published Date: Sep, 3, 2021
Travel Date: Sep, 1, 2021
Rating: 2
We paid almost $2000 with taxes for a 4 night stay. The hotel is acceptable (not very clean though) but not for that price. Hotel staff were extremely unpleasant. It’s clear that this hotel does not have to try simply based on their location and that’s what they bank on. Would not recommend this place.

Cute Motel
User: juliewallunas from:
Trip Type: Business
Published Date: Sep, 1, 2021
Travel Date: Aug, 1, 2021
Rating: 3
The motel has great decor, super cute rooms. Small refrigerator, coffee maker and microwave in the room. Location is good, walking distance to downtown. The rooms in the front of the motel get road noise. The room was clean with nice sheets and towels. The down side is the AC unit was so loud and cycled on and off that it was hard to sleep. While the mattress was comfortable it needs to be rotated and one side was saggy. Staff was friendly upon check in. Liked we could get a nice cup of coffee in the lobby.

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