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Fairmont Chateau Lake Louise
TripAdvisor Traveler Rating: 8366 reviews
Gorgeous
User: Critic1101 from:
Trip Type: Business
Published Date: Jul, 16, 2019
Travel Date: Mar, 1, 2019
Rating: 4
The room was gorgeous, the staff was very friendly, but the pool was murky slightly and it had mold in some corners. But apart from that, I recommend it for anyone at any time because there is skiing and watersports.
Subratings:

Typically Fairmont standard hotel in superb location
User: NSW001 from: Sydney
Trip Type: Couples
Published Date: Jul, 16, 2019
Travel Date: Jun, 1, 2019
Rating: 4
The hotel is billed as a chateau on the Lake. It is just that as the location is just superb. The lake is blue, the mountains with snow are a perfect backdrop to the vista. The hotel was comfortable, the service was good, the food in the restaurant was good though pricey- but you expect that at this location. We were surprised by snowfall in the morning in mid June and that just added to the picture postcard view.There are quite a few retail shops in the complex.
Subratings:

Once-In-A-Life Experience
User: Daniel L from:
Trip Type: Family
Published Date: Jul, 15, 2019
Travel Date: Jul, 1, 2019
Rating: 5
It is just unforgettable to stay in a room with a large window facing Lake Louise. This hotel is fabulous. The hotel itself is an attraction at Lake Louise. The staff are good and the service is excellent. Highly recommended!
Subratings:

Historic, beautiful setting, a bit of a zoo
User: attillathehun from: New York City, New York
Trip Type: Couples
Published Date: Jul, 15, 2019
Travel Date: Jul, 1, 2019
Rating: 4
With over 550 guest rooms, two large floors of retail and food outlet space and gardens bordering Lake Louise, the hotel is a tourist magnet. It is beautiful and definitely well run, but it is subject to far too many tourists wandering the halls, lining up for the restaurants and taking selfies on the grand staircase in the lobby. Some positives: the staff is friendly and professional; the rooms are well appointed and in good condition; there are many little extras available (shuttles to the ‘town’, shuttles to Moraine Lake, guided excursions to attractions in the area, a great workout facility and pool); the crowds of day visitors thin out by early evening and do not return in numbers until mid-morning; and, of course, the views of the lake....especially in the evening and the early morning light. Some negatives: check-in/out can be a challenge given the shear volume of guests and the staff patiently answering lots of questions; you really do need reservations at the dining outlets unless you are prepared for a long wait; the elevators are available to everyone (I.e. no security) so you may find groups wandering around on guest room floors; the room corridors are very, very , very long...be prepared for a hike if your room is at the far end. Overall, the positives overwhelm the negatives...this is not an inexpensive place to stay, but it is iconic and once you settle in, it is peaceful. A few hints/suggestion: - try for a room on a higher floor.....the horde of people in the garden and on the lakefront are less noticeable and there is less noise. - the gold floor (7th floor) offers a bit of a hotel within a hotel experience: dedicated checkin/concierge services; breakfast, soft drinks, tea and evening appetizers, rooms in very good condition. - the shuttle to Moraine Lake operates every 2 hours, but it is well worth it as it avoids parking hassles and having to deal with the traffic jam getting to/from the lake - the in-house restaurants are all very good, but the Stube is a more intimate, refined setting - rooms toward the center of the building have somewhat better views of the lake.....but even rooms at either end of the building are still good - if you are hiking to Lake Agnes, leave early as the trail becomes very crowded by mid-morning - forget about the expense.....try to relax and enjoy this truly marvelous place
Subratings:

Just mediocre
User: Paul B from: Chagrin Falls, Ohio
Published Date: Jul, 15, 2019
Travel Date: Jul, 1, 2019
Rating: 2
Fabulous views but over priced in all other respects, in my opinion. The only breakfast option was a no view room offering an expensive buffet. They could have opened a view restaurant with ala carte offerings and exceptional views, but no. The property seemed to be over run by non-guests. Sad.

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