NPR Reviews Provided by
Fairmont Chateau Lake Louise
kaitlinm558 from: Toronto, Canada
Trip Type: Family
Published Date: Mar, 31, 2020 Travel Date: Jun, 1, 2019 Rating: 5
From the minute we stepped into the hotel we were in shock. Absolutely gorgeous building with lovely architecture and a fancy yet cozy vibe. The rooms were newly updated and furnished, and offered some pretty amazing views if you faced the lake. However the location of this hotel is for sure the focal point. Located right on Lake Louise you are guaranteed beautiful views and fun activities where ever you look. Some activities you can indulge in are hiking, canoeing, or just sitting by a fire enjoying the view. The hotel also has a great restaurant, gift shop, gym and pool. Sometimes I found the hotel pretty busy as it is a tourist attraction but overall I loved it.
RiderFanSK from: Saskatchewan
Trip Type: Couples
Published Date: Mar, 29, 2020 Travel Date: Mar, 1, 2020 Rating: 5
High Standards met once again
We stayed March 7-15 2020. This is our 5th time staying at Fairmont Lake Louise. We travel here primarily for skiing in the winter months.
We are a couple in our early 40s who enjoy skiing in the winter,camping in the summer months,and seeking out a Caribbean beach once the snow starts to fly in Canada,
First of all, we have not stayed at this hotel for a couple of years and are pleasantly pleased with the changes. The Fairview Lounge and Living Room are wonderful additions to the property experience at Fairmont Lake Louise as a whole. We loved the beautiful decor of the lounge; very chic and comfortable at the same time. Great use of this space and the view is amazing!The Living Room on the second floor is a comfortable cozy space to enjoy a free coffee or tea (provided), read a book, or play a game. This area is well thought out with families as well as people seeking a quiet corner in mind. Well done!
Our room as a basic standard room. We were upgraded to a Lakeview room on the third floor. From check in to check out our interactions with all staff members was excellent. The bellhops were friendly and a warm welcome upon our return to the property. Our room attendants were wonderful; we never had a chance to thank them personally but were generous in the request for more coffee pods when asked. Our room was always well kept.
We dined at Lakeview dining room and in the lounge. Other nights we ate at Alpine Social. Service was friendly, prompt, and professional. Our food was incredible; try the bison steak or lamb shank at the Fairview! So good! As well the Alpine Social makes incredible burgers and risotto.
The only thing I would complain about,and this purely a personal preference of mind is the coffee maker. The hotel had switched to a Nespresso in the room instead if a coffee pot. My husband loved it; I didn’t. I prefer a full cup of just regular coffee. He liked the fancy stuff lol. I also feel kind I had to have three pods just to equal one regular cup of coffee for me.
We have always said in our travels that Fairmont sets the standards by which we base our other hotel stays by. Thank you once again for an incredible stay.
lizandmat2020 from: Calgary, Canada
Published Date: Mar, 29, 2020 Travel Date: Mar, 1, 2020 Rating: 3
Lovely view, Lack of heating in restaurant was disappointing
Lake facing rooms small. Staff very friendly and helpful. Shuttle to the ski fields great. Restaurants and common areas lack adequate heating - they even handed us blankets! Very surprised, given cost of hotel rate.
AlexF939 from: Brandon, Florida
Published Date: Mar, 28, 2020 Travel Date: May, 1, 2019 Rating: 5
This "Chateau" is located right on the edge of Lake Louise, Canada. Beautiful setting and beautiful facilities. Elegance, refined staff, very confortable rooms. Gardens are immaculate and the location is just perfect.
Ann C from: Sidney, Canada
Published Date: Mar, 26, 2020 Travel Date: Mar, 1, 2020 Rating: 5
Rocky Mountain Couples Retreat.
Excellent stay at the conference. The hotel did very well at meeting celiac dietary needs. The staff were available but not intrusive in any way. We stayed an extra night and really enjoyed just hanging out together. Everything was wonderful all around.