NPR Reviews Provided by
Fairmont Chateau Lake Louise
TripAdvisor Traveler Rating: 8918 reviews
Excellent stay
User: hayden_noodle_ng from: Winnipeg, Canada
Trip Type: Couples
Published Date: Feb, 27, 2021
Travel Date: Feb, 1, 2021
Rating: 5
Claudia, Alex, Antoine from Fairview, and Becky from Lakeview- these names take no effort to remember because of their wonderful service. Each one of them are so personable, which is why we love staying at the Fairmont so much. Thank you all for making our engagement anniversary so special!!!

Fairmount Lake Louise
User: FellowTraveler565598 from:
Published Date: Feb, 27, 2021
Travel Date: Feb, 1, 2021
Rating: 4
The Chateau Lake Louise is a beautiful hotel with wonderful dining, spa and outdoor activities. Even with the Covid restrictions the staff was able to make us feel both safe and welcome. The weather was great so we were able to skate on the manicured lake amid the ice castle, snowshoe around the lake and of course hike around the lake.

Crash on Sleigh Ride Feb 20,2021
User: Ali8322 from: Edmonton, Canada
Trip Type: Family
Published Date: Feb, 20, 2021
Travel Date: Feb, 1, 2021
Rating: 1
Serious Accident on the sleigh ride at Lake Louise. Horses got spooked and ran into the sleigh in front nearly killing people in the back two rows. The back two rows where crushed. Everyone was so lucky. We where on the sleigh that went out of control and went off the six foot edge of Lake Louise. Thank goodness for the deep snow or both horses would have died. Very scary day for me and my children - if they continue the sleigh rides - please sit in the same row as your children, I sat in front of my kids and felt helpless. My friend was able to throw her daughter and my daughter off so they could run to a safe place behind all the sleds. Please be careful with small children on this ride. The birthday girl in the seat that was crushed was ok thankfully.

Relaxing stay in Lake Louise
User: Martin K from: Edmonton, Canada
Published Date: Feb, 20, 2021
Travel Date: Feb, 1, 2021
Rating: 5
We celebrated a milestone birthday by booking a one bedroom suite at the Chateau Lake Louise! It's a beautiful property in a breathtaking location! The staff was very attentive and our room was beautiful! The only disappointment was that we didn't have a room facing the lake, which we would have expected for the price we paid!

Wonderful experience all around
User: YAHPastor from:
Published Date: Feb, 19, 2021
Travel Date: Feb, 1, 2021
Rating: 5
We couldn't have been happier with how we were treated by the staff during our recent stay. During our first night, we experienced an issue with our first room and brought the matter to the attention of the folks at the front desk. Immediately we were moved to a better room for our second night's stay and consistently contacted after to make sure all was well. We had visited this beautiful place before, but never as a guest of the Fairmont. We definitely will be back.
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