NPR Reviews Provided by
Fairmont Chateau Lake Louise
TripAdvisor Traveler Rating: 9681 reviews
Amazing Relaxing Weekend
User: JeanLee21 from: Toronto, Canada
Trip Type: Friends getaway
Published Date: Nov, 22, 2022
Travel Date: Nov, 1, 2022
Rating: 5
Came here for a girl's weekend after a very busy work week. We were upgraded to a room with 2 beds instead of 1, a very nice touch. Everyone was so kind and eager to help out. Our servers, Brooke & Antoine really took care of us. They were so nice, attentive, and knowledgeable. Matt & another bellman (whose name starts with an E) were super helpful. And at the Spa, Brooke was amazing, helping us find the products we wanted, Alienor gave an amazing facial and pedicure, and Deven's massage was transcendent. Overall we had such a wonderful experience.
Subratings:

Memory of a lifetime
User: Greg W from: Calgary, Canada
Trip Type: Couples
Published Date: Nov, 22, 2022
Travel Date: Nov, 1, 2022
Rating: 5
From the picturesque scenery and amazing service to the rooms and restaurants, our stay at the Chateau Fairmont Lake Louise is a memory that will last a lifetime. Add to this the world class skiing and national park attractions and it’s a trip that needs to be on everyone’s bucket list.

Location and ambience was perfect!
User: 275lynnec from: Ottawa, Canada
Trip Type: Couples
Published Date: Nov, 17, 2022
Travel Date: Nov, 1, 2022
Rating: 5
This was the perfect place to enjoy our special celebrations! Staff were exceptional. Everyone was aware of our special events (birthday/anniversary/retirement celebration) and took excellent care of us. Everyone is well trained but also were genuinely engaged and supportive. We enjoyed the hotel and also enjoyed the close proximity to everything that Banff had to offering including the hiking trails. We also were able to head down to Radium easily. Great spot do what we wanted to do and centrally enough located to explore. Wonderful!
Subratings:

One of the most beautiful places I’ve ever seen
User: lizgreenwell from: Weston, Texas
Trip Type: Couples
Published Date: Nov, 15, 2022
Travel Date: Nov, 1, 2022
Rating: 5
Great service, food, environment, location, scenery, friendly and helpful staff. Went for 28th anniversary and it was beautiful, restful, and did not have a bad meal the whole time we were there. We felt very pampered.
Subratings:

Stunning location, disappointing and dissatisfied stay.
User: 90borisr from:
Trip Type: Family
Published Date: Nov, 15, 2022
Travel Date: Nov, 1, 2022
Rating: 2
Unable to control room temperature in first room (+23) and second room(+17). No heat in the bathroom. Cold draft coming from the bathroom window. Television remote not working. Alarm clock not working.

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