NPR Reviews Provided by
Fairmont Chateau Lake Louise
TripAdvisor Traveler Rating: 8129 reviews
valet was not very nice
User: Rx-art from: Los Angeles, California
Trip Type: Couples
Published Date: Mar, 20, 2019
Travel Date: Mar, 1, 2019
Rating: 3
This place is beautiful but I don't know if I'd ever want to stay here. The Lake was frozen and they had skates you could rent to skate on the lake, which was really nice as well as an ice structure. We had lunch here one day and were told by the valet they were at capacity and they weren't even sure they would take us for lunch. While waiting to see if we could get in, one valet person told us to go around and we could either self park for free or valet for $30. We went around while my husband went inside to see about getting us a table and then he text that we could be seated immediately. We went around to valet (took about 1 min) and were told by the next valet guy that they wouldn't even valet our car because they were at full capacity, but in a very rude way. What?? We explained that the other valet guy said he would valet our car and he stormed off to get the other valet guy we spoke to. Already left a bad taste in our mouth. Luckily lunch was excellent as were the drinks and the lake was beautiful. They also have a Roots store in the hotel, which I was looking forward to.
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Great family vacation spot
User: ayblack from:
Trip Type: Family
Published Date: Mar, 20, 2019
Travel Date: Mar, 1, 2019
Rating: 5
It is really hard to go wrong when you have such a beautiful location. The scenery is absolutely spectacular and sitting in the hotel restaurant lounge overlooking the Lake at the end of the day (or any time of day!) does wonder for your stress levels! Easy 10-minute shuttle to skiing at Lake Louise but lots of activities at the hotel as well (skiing, skating, hiking, snowshoeing, sleigh rides, dog sledding, yoga....). Concierges were top notch and very accommodating. Great for a family vacation - kids under five eat free! Although we looked at eating outside of the hotel (tried one restaurant outside) suggest just staying put at the hotel. Restaurants are very good. Only suggestion is to add in some more pre-ski yoga sessions in the mornings - the one I did was an amazing way to get the day started! Highly recommend and we will definitely be back :)
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Wow!
User: RiverRat68 from: Houston, Texas
Trip Type: Family
Published Date: Mar, 19, 2019
Travel Date: Mar, 1, 2019
Rating: 5
This imposing structure straddles the base of Lake Louise and as such has commanding views of the valley and mountains that surround it. The entire area is magnificent, the scene from the Fairmont Chateau Lake Louise is amazing. All of the employees are very friendly, very helpful, extremely polite and go above and beyond. There are a host of activities to participate in year round although I cannot recommend the sleigh ride; it’s overpriced, underwhelming and the staff (who are clearly separate from the Fairmont) are rude, unhelpful, disinterested and obviously hate their job! Very disappointing. This should not take away from the hotel experience at all and although it’s pricey it’s well worth it. Highly recommended!

Breath taking!!!
User: mngirlMn from: MN
Trip Type: Family
Published Date: Mar, 19, 2019
Travel Date: Jan, 1, 2019
Rating: 5
Breath taking doesn't even begin to explain this beautiful spot.... we went in Jan. of 2019 for a wedding of our nephew! I've never been to an out door wedding in the snow...it was just magical!! Our 4 day stay was perfect in every way. If you ever have the chance to go winter or any season don't pass up one of prettiest places you'll ever see!! Again it will take your breath away!!!
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LOCATION! LOCATION! LOCATION!!! SPECTACULAR!
User: Cynthia562014 from: York Beach, Maine
Trip Type: Business
Published Date: Mar, 19, 2019
Travel Date: Mar, 1, 2019
Rating: 5
Chateau Lake Louise is situated in one of the most beautiful places I've ever been. The gorgeous lake, beautiful surrounding mountains and not another building in sight. We were here on business and had a standard room, which was small and the bathrooms are "tiny" but know you can upgrade for $$$( larger room and a view of the lake). Beds were very comfortable and even with the basic room we had a beautiful view of the mountains! Except for the 1 1/2 hour ride from the airport having a car here isn't really necessary. The Hotel has an outstanding shuttle service which will take you almost anywhere. We went skiing at the beautiful Lake Louise Ski Resort everyday and took the shuttle every morning and it brought us back every afternoon, only 15 minutes. They have a great ski equipment storage with wonderful friendly attendants! In fact everyone that worked at the hotel was exceptionally friendly and helpful from the concierge, waitstaff, bell hops,front desk, everyone!!! Only one small complaint....we were here in what they consider "off season" (hard to believe because it was busy). Summer is crazy busy. That being said two of their main restaurants were getting "facelifts" and closed which did limit our dining choices. We had a number of very good experiences ,The Walliser Stube and Poppy Brassiere. Also, not so good , Alpine Social. Again, there is that fabulous shuttle service that took us over to The Post for an exceptional dining experience! This was a business trip for me and my husband but it would be a terrific resort to bring children to! So much to do and see! A spectacular place. I hope to return again!!!
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