NPR Reviews Provided by
Fairmont Chateau Lake Louise
TripAdvisor Traveler Rating: 10149 reviews
A special hotel and stay for our special celebration
User: Maggie Y from: Vancouver, Washington
Published Date: Mar, 18, 2024
Travel Date: Mar, 1, 2024
Rating: 5
The property in winter is breath taking. The lake is frozen over. We were able to walk across the entire lake. The staff went far above and beyond. They knew we were celebrating a special event for us and they surprised us with a beautiful snack and drinks, just so thoughtful. The dining venues had good choices for gluten free or dairy free. The room was beautiful. Massage in the spa with Rachel was incredible. This was the most memorable hotel stay ever..and I'm so happy we celebrated our special life change there. We'll be going back yearly to remember this visit and date for us.
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We look forward to returning to Chateau Lake Louise again
User: Tremblant C from:
Published Date: Mar, 18, 2024
Travel Date: Mar, 1, 2024
Rating: 5
Our family of 4 stayed 3 nights in a Mount Temple suite which included a large beautiful unobstructed view of Lake Louise. Each evening we had light snow which created a wonderful snow globe like setting. The hotel and staff were amazing. We enjoyed the extra amenities such as the shuttle service to and from ski Lake Louise, the spa and skating. Hiking and skating on Lake Louise were great as the view was outstanding and the conditions were very good. We enjoyed the dining and drinking options and found the overall value to be fair. We would highly recommend this hotel to anyone who wants to get away from the daily rush to be in a very friendly environment with unlimited outdoor activities. The staff are very well trained and seem to genuinely enjoy their jobs. Notable staff members who made our stay extra special include Bree, Step, Huey, Erin and Jasper. We look forward to returning to Chateau Lake Louise again.
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Phenomenal Resort & Exceptional Service
User: Traveler11168606550 from: New York City, New York
Trip Type: Business
Published Date: Mar, 16, 2024
Travel Date: Mar, 1, 2024
Rating: 5
The most exceptional hotel situated amongst the most breathtaking scenery - our room faced over Lake Louise and my goodness were we in for a treat ! Everything about this resort was phenomenal from the staff, to the food, service and facilities …. I was somewhat speechless soon as we arrived I Look forward to returning for a summer vacation

Majestic location. Need to work on food
User: Michael S from:
Trip Type: Family
Published Date: Mar, 14, 2024
Travel Date: Mar, 1, 2024
Rating: 4
The location and building are great. It is a majestic setting. The shuttle to the mountain is easy The biggest weakness is the food. Very limited selection (4 entrees in the wallister stube), not of which my wife could eat. So she had two appetizers. I had the steak which was good The alpine social bar type restaurant is closed most days. The food is mediocre. At lousiza, the chicken and fish are covered in sauce to hide the overcooking. We ordered fish withou the sauce , totally over cooked and dried out. Best food we had was ordering off the room service menu I. The lake view bar, which we did twice. The food was better than the restaurants. Ribs, burger, salads all good. Salmon over cooked again. Service very slow. First night the server said the kitchen was backed up so they couldn’t do appetizers first - everything needed to be served together. Second night , after an hour of waiting the manager apologized and brought free rolls. Breakfast was good, but when you ordered eggs or oatmeal off the menu, it takes a long time and is slow I do t get how they can do food this poorly. They know how many people they have staying at the hotel. Plus we were there the week before spring break when they told us it was slower

Didn't want to leave
User: Cheryl B from:
Published Date: Mar, 13, 2024
Travel Date: Mar, 1, 2024
Rating: 5
It was a beautiful surprise to discover that my room had been upgraded to a full view of the lovely frozen lake. The check in was smooth, welcoming and informative. The information package was clear and the info channel on the TV was helpful as well. Even though this amazing room was near the construction area, I rarely heard much noise because of the plethora of activity to enjoy at the hotel and its many amenities. The pool area is so relaxing with delightful touches of flavored water, fresh fruit and cold eucalyptus towel. What a treat. I enjoyed the lakeside evening firepit, hiking, skating and Bavarian curling plus the historical lecture in the living room. Love that area as well! How endearing to just loiter. Since I was travelling single, I never felt bored. Amazing experience in a gorgeous mountain setting. Thank you!

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