As every property in Waterton, this is an older somewhat dated Inn. However, the room it was clean and served its purpose. Heat is from a thermostat controlled gas fired fireplace, so you do get colder than you would like before the heat kicks in and warmer than you would like before it turns off. Not a huge deal. Parking is off a somewhat janky alley way.

The hotel's location within the town is fantastic and I appreciated the convenience of the location. Nonetheless, considering the cost, the cleanliness did not meet my expectations. Minor details were overlooked, such as grime beneath the microwave and a heavily soiled air conditioning filter, and no mattress protectors. Additionally, the insect screen door was inoperative, and when I enquired about it, I was informed that it was scheduled for removal altogether. The response suggested that if the door happened to work, that would be a bonus, but if not, it was something I would have to tolerate.

A very nice place to stay at while in Waterton. A subway is close by for food if you come in the off-season (which is when we visited). The place was clean, the beds were comfy (we had a queen and a murphy bed) and the fireplace was appreciated for the warmth. We would visit here again.

First I would have to say I love the entire Waterton area and find it charming. Unfortunately the Glacier Suites was not so. We arrived after a long drive (which I assume most do) in the early afternoon. We were aware we were a bit early to checkin. The gentleman at the desk (can't remember his name but he was older) Immediately instead of greeting us starts with: "Sorry you are too early to check in". Went on and on.. Yeah great nice welcome.. We indicated we understood that. Told us to come back later. So we did a couple minutes before checkin, then we were forced to live with another 5 minutes of nonsense about checkin time.. Still at checkin time our room wasn't ready. All and all an awful way to be greeted. About that time at least a dozen others had accumulated in line in a tiny office/reception areal. So we told him we would just sit in the (closed) restaurant until our room was ready (which drew a scowl).. Similar stories for the others we heard while checking in and by now people were getting fairly agitated and for each guest this blowhard recited the same speech about check in.. Finally about a half hour after check in we finally got our room. The room was partially functional. The fireplaces didn't work (supposedly they were controlled by a thermostat) but it didn't function. The TV had a weird setup and getting a cable channel to display took a lot of work with multiple remotes. There was no maid service (hello Covid has been over for a couple of years) so we could get fresh towels at the desk.. The "award winning" restaurant at the hotel that they brag about, was never open during our 4 day stay.. No explanation.... All and all, you can do better than this hotel. The management seems to be a little out of sync with the guest concept.

Loved the layout of our suite. Open the door to a family room, go to another room and it’s a bathroom with 2 sinks, refrigerator, microwave and coffee maker. Then you enter the bedroom. All rooms have doors that you can close so it’s awesome if one gets up earlier! They provided bear spray!!!! Would stay here again!!