NPR Reviews Provided by
Waterton Glacier Suites
Amy685 from: Kaukauna
Trip Type: Business
Published Date: Jul, 14, 2019 Travel Date: Jul, 1, 2019 Rating: 5
My husband and I had a wonderful one night stay! The gentleman at reception was so welcoming and gave us great information about the village. The suite was amazing, sitting room, bathroom area, and bedroom with fireplaces in both the sitting room and bedroom (not that we needed them in July but they were lovely). There was also a refrigerator and safe in the room. The screens for the two patios were in need of repair but when we said something to the receptionist we were told they were in the process of replacing all of the screens. Our room was in the best location as we could either sit out in the courtyard or the front patio overlooking the street. The bed was comfortable and there was very little noise even with being close to the street. We were within walking distance to everything in the village.
- Location: 5
- Cleanliness: 5
- Service: 5
Trip Type: Couples
Published Date: Jul, 11, 2019 Travel Date: Jul, 1, 2019 Rating: 1
Rude front desk receptionist and overpriced "suite"
My wife and I stayed in Waterton Glacier Suites recently. Pat, the front desk receptionist, was arrogant and rude. I walked into the small lobby area. Nobody was at the front desk. So I said hello to let people know that a hotel guest had arrived. Pat walked out of the room next to the front desk with a gloomy face. I said good afternoon with a big smile to him. Pat didn't say anything to greet me, his hotel guest. The same thing happened the next morning when I checked out the hotel. Pat seemed not like to work there. He made me feel unwelcome. The other tall, thin, handsome, young receptionist was very nice and friendly.
We spent more than $400 Canadian dollars to stay in the Romantic Suite. This "suite" was just one room with a Jacuzzi tub inside the room. Half of the Jacuzzi jets didn't work. The shower was so small that it reminded me of the showers on a cruise ship. The hotel didn't even provide tissue box to this "luxury suite".
The parking lot in the back of the hotel was very difficult to find without advanced instructions.
- Sleep Quality: 4
- Location: 5
- Service: 1
sbaum141 from: Denver, Colorado
Trip Type: Friends getaway
Published Date: Jul, 8, 2019 Travel Date: Jul, 1, 2019 Rating: 5
Perfect location and comfortable suites
Wonderful launching point for Waterton Lakes adventures. Centrally located in town, with easy access to all the amazing dining and outdoor activities available in this stunning corner of Alberta. The suite was was cozy but spacious, and having fire places in each section must be a great amenity during the colder seasons. The staff exude the famous Canadian hospitality, and made the stay even more enjoyable.
dhen from: Los Gatos
Trip Type: Couples
Published Date: Jun, 25, 2019 Travel Date: Jun, 1, 2019 Rating: 4
Some pros and cons to this hotel. Very well run and very good service. Have stayed twice on the second floor, once with front views and this time with back views. The front street views are much nicer than the rear view rooms which look into the parking area, alley way. A bit hard if you are older to get your bags up the stairs especially your heavier suitcases. Our room this time had a large jacucci tub plus a shower and lots of space for suitcases. A good location several blocks from the lake but with limited views. The rooms, bedding etc is very comfortable and on the room on the quiet side. Limited sitting area in the lobby because of the restaurant which was a drawback because we were friends. did have space in the room to bring in the two deck chairs so we could sit four of us around the small round table in the room to play cards. Would probably look at other hotel options next time we are in Waterton.
- Value: 3
- Location: 3
- Service: 4
michellesB1686IP from: Waterton Lakes National Park, Canada
Published Date: Jun, 24, 2019 Travel Date: Jun, 1, 2019 Rating: 4
Great, comfortable hotel!
I stayed here during a hiking trip with my mom. We paid 260$ for a deluxe suite, which is a much better deal than you’d get for a room of a similar size and style in Banff/Jasper. We really liked how our room had a living room, bathroom, Sink/kitchenette and two fire places! The bed was really comfortable and we had a sliding glass door that opened up onto the street! We loved everything about it and would recommend this hotel!