NPR Reviews Provided by
Crandell Mountain Lodge
Trip Type: Friends getaway
Published Date: Sep, 17, 2020 Travel Date: Aug, 1, 2020 Rating: 1
worst i have been to!
NO tv, NO ac, very insulting for the price! bathroom tooooo tiny that the sink needs to be place outside! No table to eat, we end up eating on our bed and the other on top of their mini fridge! never again! if i can choose zero star , i would!
oscarinhodoportixol from: Mallorca
Trip Type: Couples
Published Date: Sep, 16, 2020 Travel Date: Sep, 1, 2020 Rating: 1
Extremely uncomfortable and overpriced
Outdated and tiny room (my left shoulder was literally touching the doorknob while seating on the toilet and my right foot was inches away from the bathtub). No tv, no AC, not even a complimentary Bottle of water for the coffee, check out time earlier than the average hotel... and the list goes on.
Melissa M from: Calgary, Canada
Published Date: Sep, 14, 2020 Travel Date: Aug, 1, 2020 Rating: 2
Cute but Overpriced
We stayed in a second floor king bed room during a heatwave in August 2020. This was the root of our dissatisfaction with our stay as there is no air conditioning in the rooms. With all the windows open and the fan going it was almost impossible to sleep. The room was clean with enough space for two people, and the mini fridge was really nice to keep lunches for hiking. The bed was comfortable with lots of pillows to choose from in terms of firmness. The hotel is cute and quaint, but could definitely use some renovations. For this reason, the nightly cost is just way too much for what you get. There are no amenities (not even ice or a tv) and the location is farthest away from the water compared to other hotels. If the room rate was $99/night then I think my satisfaction would have been much higher as that is a better reflection of what you get for your money.
Zoyanatalya from: Edmonton, Canada
Published Date: Sep, 5, 2020 Travel Date: Aug, 1, 2020 Rating: 2
If you don’t care about basic hotel amenities then stay here. Otherwise move on!
We stayed here for three nights. Major mistake on my part for booking this hotel, which is a very loose term. Who would think in this day and age that I had to ask the hotel if they had basic amenities. Unfortunately the weather is over 25 Celsius. No air con, no tv, no phone, no hangers, so absolutely no way to hang anything on the bar in the room. A small fan, which does nothing to make the room comfortable. A total joke. Excuses given for lack of amenities are “ we are a historic hotel and like to keep things the way they were”. Then maybe they should keep the prices in line with the lack of anything resembling a hotel in this price range! Sorry but when you are paying over 250.00 a night, you expect to be able to sleep. No sleep at all. No phone in the room means that you also have to go to the front desk in person for anything. We tried on 2 occasions, to find no one there and a sign saying they would be be back shortly. Don’t know how anyone can give this hotel 5 stars!
- Value: 1
- Location: 4
- Service: 3
Published Date: Aug, 8, 2020 Travel Date: Jul, 1, 2020 Rating: 2
Stayed in “kitchenette” suite with two bedrooms.
Supposed to sleep six, as there was a pull out couch. The mattress on the couch was beyond bad - thin, lumpy, sloped down at head, up at shoulders, then down.
Didn’t come with bedding, but this was cheerfully supplied on request, reassuring during a time of infectious transmission concern.
The kitchenette, while it did have a fridge and stove, came with one pot without a lid, and one frying pan. That was it! How is one supposed to use this to cook anything?
Did have six glasses, plates, cutlery etc. Two wine glasses.
The room layout was poorly functional, as the only bathroom was accessed through one of the bedrooms - depending on who is sharing, quite awkward potentially. Apparently this is noted on the hotel site, but we missed it.
Then the last annoying issue - lack of outlets. There was a fan in each of the bedrooms, sitting on the dresser, but impossible to plug in from there - only one plug outlet, which the cord did not reach. Not sure the point of having it ( though cooled enough in evening to make unnecessary). If you wanted to charge a phone, had to unplug bedside light.
Even the kitchen had Only one outlet - to be shared between microwave, kettle, coffee maker and toaster - so decide what you want to use. Not even an outlet in the main room - only one extension cord coming from behind the couch with one plug - light or anything else ( like a phone charger).
And that at almost 400 per room - could NOT recommend - sorry.
- Value: 1
- Cleanliness: 3
- Service: 4