NPR Reviews Provided by
Crandell Mountain Lodge
C K from: Madison, Wisconsin
Published Date: May, 3, 2023 Travel Date: Apr, 1, 2023 Rating: 2
Small old cottage style setting
The room was too small for a king size bed. We could barely walk around the room. There was a small table that was hinged...it was not flat. The deck was significantly peeling and in need of paint. The staff that managed the property were friendly. I would not return.
- Value: 3
- Location: 5
- Service: 5
Joan O from: Greenbrier, Arkansas
Trip Type: Couples
Published Date: Oct, 17, 2022 Travel Date: Sep, 1, 2022 Rating: 5
Very Pleasant Surprise!
We booked a room at Crandell Mountain Lodge when we suddenly had to change plans due to wildfires at Jasper National Park. I was concerned over some of the reviews and was prepared for a disappointment. Instead we found a charming rustic lodge and our unit was very clean, spacious, and completely satisfactory. We had two bedrooms and a living rooms with a well equipped kitchenette. The very clean bathroom had quality amenities - shampoo, conditioner, and lotion. It was relatively quiet, we could just occasionally hear muffled noise from footsteps on the stairs. The parking was very convenient right out front and the lodge location on the edge of town was away from the noise but still within walking distance of restaurants etc. We also enjoyed sitting outside at the tree shaded tables right out in front of the lodge. I would not hesitate to stay at Crandell Mountain Lodge in the future!
Olddc122 from: Jasper, Georgia
Trip Type: Family
Published Date: Sep, 15, 2022 Travel Date: Sep, 1, 2022 Rating: 1
Our room was antiquated and dismal. The aluminum blinds were twisted and bent, the wall was gouged and paint had fallen off. The bathroom door only opens halfway and hits the small counter. The toilet is smack against one wall and difficult to sit on. The bathroom itself is only 3 feet wide and has an 18” sink jutting out. To use the sink you have to stand sideways. The room is so small the bed is pushed against the wall meaning aces from only one side. The lamp shade is ripped.The walls are paper thin which means you can hear conversations from other rooms. I notified the desk and the manager was there and he just gave me a blank look of indifference. What do want for $200 a day? A lean room with an accessible bathroom.
- Location: 4
- Cleanliness: 2
- Service: 1
ladybug3939 from: Fort Worth, Texas
Trip Type: Couples
Published Date: Aug, 22, 2022 Travel Date: Aug, 1, 2022 Rating: 5
We enjoyed our stay at Crandell. Our room was on the second floor, and included a mini refrigerator and microwave. The weather was perfect and enjoyed the cool breeze at night. We enjoyed sitting on the deck in the mornings and watching the deer. The Lodge is walking distance to shops and restaurants. Our room was clean and the staff were friendly and helpful.
- Rooms: 4
- Sleep Quality: 5
- Service: 5
Cheryl G from: Calgary, Canada
Published Date: Aug, 5, 2022 Travel Date: Aug, 1, 2022 Rating: 2
Terrible value and no amenities.
Extremely overpriced ($600 for 2 nights). Other posts have highlighted the items that are lacking - no ac, phones, etc. Explanation why tvs and phones were were removed because the walls are too thin - which is true.
There is quaint and cozy but don't charge resort prices for a basic motel.
Advice to ownership - be creative. Provide rockers or loungers for your deck instead of the crummy patio furniture. Offer books, games, morning baked goods - something...
Have a partnership with local businesses (food, rentals).
Will stay at a different location on next visit.