NPR Reviews Provided by
Crandell Mountain Lodge
Hot uncomfortable stay
User:
R K from: Vancouver, Canada
Trip Type: Family
Published Date: Aug, 7, 2024 Travel Date: Jul, 1, 2024 Rating: 2 We were on the main floor during a hot week. Makes no sense that there are not window air conditioners because the fan did not help us be comfortable. Our room at the back only had one of the three windows that opened.
The beds were not comfortable; one of them really affected one person’s back and we flipped the mattress which helped slightly. When asked if we could have a cot rather than sleep on the bed, staff said they didn’t have them because of fire codes.
If you are in a walker or wheelchair, it will be very difficult to access the rooms because there are no ramps we could see and parking cement blocks in front of steps to the decks in many spots. It seems perhaps they are letting the decking in front of the building run down because they’re planning to rebuild or sell.
We did appreciate the kitchenette and pillows were comfortable, bathroom was very clean.
Fair price for area
User:
B4248LWdianeg from: Tehachapi, California
Trip Type: Couples
Published Date: Jul, 7, 2024 Travel Date: Jul, 1, 2024 Rating: 4 A nice spacious room. I didn’t realize it included a kitchen too, not that we used it, but a nice surprise. I have knee and shoulder injuries so walking upstairs with baggage was not going to happen. This means we were downstairs by the front door and heard everyone coming in and out and the toddler running around the room above us. I recommend if you aren’t infirm to take an upper floor. Luckily I am a sound sleeper and people staying there were considerate and were not the type to make excess noise. It was nice to park right in front of our room. I think likely every place is pricey so considering that, this was a decent price for the area and for what you get.
Not much of a walk to see everything. Some nice extras like tea and artisan soap.
Good Room could use a few tweeks
User:
374yvonnet from: Calgary, Canada
Trip Type: Family
Published Date: Jun, 21, 2024 Travel Date: Jun, 1, 2024 Rating: 4 Our room #4 had a small kitchenette which was sufficient for making tea, but you could have done a simple meal even though in close quarters.
Beds were comfortable enough.
Shower was good height, but water fluctuates as it does in older buildings. Could have used more towel racks. It was OK for two people so no room for towels to dry for the third and fourth person. Would be helpful to have shelves above the toilet for storing toiletries.
The room has a small table with chairs for four. Would be better if there was some lighting above it.
No TV, but the wifi was good so watched movies on an iPad.
Breakfast is available across the street at the Kilmoray Lodge.
Quaint and perfect for a family
User:
Tami A from:
Published Date: Jun, 3, 2024 Travel Date: May, 1, 2024 Rating: 5 We had a two bedroom/1 bath suite in this old but warm and quaint Inn. Our unit was completely remodeled with a kitchen, fireplace, dining room table and pull out couch. The pictures that the lodge has posted do not do the units justice. One bedroom had a queen and the other had two twins. The bedding and beds were comfortable. The lodge is conveniently located in the little town of Waterton. We enjoyed staying in Waterton township because you can walk everywhere. Because were were there in late May the town was very quiet but we really enjoyed not having any crowds in town or on the trails.
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5
Very old hotel, Reno'd room almost saved it
User:
Ben L from: Calgary, Canada
Published Date: May, 25, 2024 Travel Date: May, 1, 2024 Rating: 3 PROS: excellent location. Amenities are great. We got a renovated room and loved that there was a microwave, coffee machine, and fridge. Price was also fair. Bed was comfortable. The complimentary cookies was a nice touch.
NEGS: Room was hot!! We had the window open all night, you have no control over it. Toilet paper was almost empty. This building is extremely old. Floors extremely squeaky, not good in an old building with thin walls. Lighting really bad. And my biggest annoyance, they completely ignored my email requesting to book direct with hotel rather than a 3rd party but their website was significantly more. At least respond and tell me you can’t match the price!
Subratings:
- Rooms: 3
- Value: 5
- Sleep Quality: 3
- Location: 5
- Cleanliness: 5
- Service: 5