NPR Reviews Provided by
Aspen Village
TripAdvisor Traveler Rating: 359 reviews
Pretty Good For Waterton
User: Dave M from: Edmonton, Canada
Trip Type: Family
Published Date: Oct, 21, 2020
Travel Date: Jul, 1, 2020
Rating: 3
We stayed for three nights in July. Booking was good as was pre-arrival communication. Arrival was friendly and efficient. We had a “Superior Suite” on the first floor of west wing of the main two-storey building (there are other “cottage” style accommodations on site). The double room with kitchenette was a bit dated but clean. The floor was laminate. The smallish nice bathroom had been updated. The room was 56 sq. meters. Furniture included a dining table and 4 chairs, two queen beds, one night table, an armchair and a 3 drawer bureau with the TV on top. The beds were comfortable. There was a 1.5 meter wide clothes alcove with shelf, rod and hangers, and an iron and ironing board. All cutlery and crockery were provided along with dishwashing liquid, but no dishcloth or dish towels- but we had our own. Fridge and stove were newer and full sized. There was no range hood. The fridge had no ice cube trays but ice was available in the lobby. A toaster was missing but one was later provided. There was a small 5 cup coffeemaker that took coffee pads (coffee pads, sugar and powdered creamer provided at front desk). It took small-sized basket filters though, so we bought some and used our own ground coffee. There was one low speed ceiling fan and an oscillating stand fan. The TV got only 4 channels. A DVD player was available at the front desk. We recommend you take some DVD’s. Our room door faced east and opened into the kitchen. There was no front window. There was one good sized casement window on the back west wall. The room was warm since there was no cross ventilation and no air conditioning. Another drawback was the window faced the place next door and a 5 meter grass strip that the next door hotel residents used a lot; they walked right by the window and could look in. Closing the curtains for privacy really muffled any airflow. Some sheer curtains would have helped. You could hear the people walking in the room above but they were quiet enough at night. There were wooden cottage-style chairs outside the rooms on the main floor and second floor balcony but not enough for everyone. Guests move them around so you might have to retrieve one or two. Importantly the hotel internet in the room was very intermittent. We sadly rate it overall as poor. It worked OK outside the room though - and was useable there if you had a lawn chair. The staff were all friendly, polite, professional and anxious to please. The hotel is probably representative of its price range in Waterton. We recommend it as a reasonably good place to stay in the park village. Also we recommend a second floor room for privacy particularly when you open the window.

Great Service
User: cherimiles1959 from: Calgary, Canada
Published Date: Oct, 14, 2020
Travel Date: Sep, 1, 2020
Rating: 5
The room was older but clean. It had a microwave, fridge and coffee maker. We were only here one night. Many places closed early for the season so the staff helped us find somewhere to eat etc. I would return 😁

User: A8659QUanar from:
Published Date: Oct, 10, 2020
Travel Date: Sep, 1, 2020
Rating: 4
Hotel was very clean and staff were very friendly. Walking distance to all amenities. Had booked the hotel for 2 nights and unfortunately everything closes at end of September. Very friendly staff and had no problem cancelling one night stay and got a full refund for one night. Will definitely visit again

Weekend to revisit old haunts
User: SpryLilLady from:
Published Date: Sep, 28, 2020
Travel Date: Sep, 1, 2020
Rating: 5
Twenty years ago I worked in Waterton and I wanted to see how much things had changed. This was a spur of the moment getaway and the last room available in the entire townsite due to it being the last weekend where most shops and restaurants were open. AMAZING cottage. The bed was perfect. One of the few hotels where it felt like home. It was great to have a full kitchen. The only constructive criticism I have is there were a few crumbs under the chairs at the dining table that seemed to have been missed but two crumbs isn't a big deal. Thank you Aspen and a big thanks to Cale for his great hospitality and insight.

User: E1708ESchrist from: Calgary
Published Date: Sep, 23, 2020
Travel Date: Sep, 1, 2020
Rating: 3
We stayed at the Aspen Village 13 years ago so decide too stay these again and found it to still be very clean, quite and the beds very comfortable. The staff is very friendly and we love the location!

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