NPR Reviews Provided by
Banff Caribou Lodge & Spa
TripAdvisor Traveler Rating: 2487 reviews
Loved the Hot Pool.
User: Kim R from: Dartmouth, Canada
Trip Type: Family
Published Date: Oct, 19, 2021
Travel Date: Oct, 1, 2021
Rating: 3
Good stay in October 2021. Hot pool was great for soaking sore legs after a day in the mountains. Room was small but we made it work. Loved the smell of the wood fire from the lobby- made it very cozy. Free underground parking is a nice touch.

A wonderful layover
User: Paul T from: Minden, Canada
Published Date: Oct, 16, 2021
Travel Date: Oct, 1, 2021
Rating: 5
Pet friendly, good staff and clean. No trip to Alberta not complete without a couple of days in Banff. We've stayed here in the past and never disappointed. The Keg restaurant on site and one of the more consistent better restaurants chains. Underground parking is good and for what its worth the luggage carts actually work.

Very nice
User: Joel M from: Buda, Texas
Trip Type: Couples
Published Date: Oct, 4, 2021
Travel Date: Oct, 1, 2021
Rating: 5
A nice comfortable stay. Inviting lobby. Complimentary tea and coffee in the lobby in the mornings. The room was clean and nice. Family oriented. Staff wore masks. The restaurant recommended reservations for dinner, but breakfast and lunch was always available. A nice breakfast buffet was available.

We Enjoyed Our Stay
User: CuriousCanuk from: Ottawa, Canada
Published Date: Oct, 3, 2021
Travel Date: Sep, 1, 2021
Rating: 4
We had a corner loft suite with jacuzzi tub and mountain view. We were pleased with the room. The pics and description are realistic/true. It is pricy but we enjoyed our accommodation and the staff are very personable and friendly. The only warning I would have is the pull-out couch. I tried the pull-out bed on the lower level of our loft the first night and it was terrible (and I normally have no issue with pull-outs). The second night I slept with my daughter in the king sized bed upstairs and it was wonderful. The room and some decor is dated but most are in the town of Banff. The facility and rooms were spotless. Very clean. Good quality king bed. Nice view. Good coffee downstairs in the morning. The Keg was good of course. Spa treatment excellent. Warm pool very nice. A little issue with room key cards de-magnetizing all the time but quick easy friendly service to re-activate a front desk with no wait. Underground parking nice and easy. We enjoyed our Keg and Spa credits (reserve/book in advance so you can be sure to use it). The hotel is on the main drag at one end. We walked the strip sometimes and drove others. Because of the parking in Banff I recommend walking in fair weather. There is a gas station/convenience store and liquor store next door, then a few hotels (all with spas and restaurants) and then the shops. You do feel you are on the main drag and the walk is only a few mins before you are at the shops. I am glad we stayed at this resort and have no complaints. It is pricy but that is Banff accommodation. There is a laundry room and multi-lingual give-and-take book library in it. I particularly enjoyed the historical black and white photographs of Banff life and culture throughout the resort halls. I found I would stop and take a closer peek at them often. Great staff.
Subratings:

Slanted roof watch your head
User: 485lorit from: Niagara-on-the-Lake, Canada
Trip Type: Friends getaway
Published Date: Oct, 3, 2021
Travel Date: Oct, 1, 2021
Rating: 3
Our 4th floor room had a slanted roof which you could easily hit your head on. Not a great view from our location or friends rooms. 446 and 444. Our room had 1 king bed and coffee maker. Pop machine down hall.

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