NPR Reviews Provided by
Fairmont Banff Springs
737karlt from: Belfast, United Kingdom
Trip Type: Family
Published Date: Mar, 21, 2019 Travel Date: Mar, 1, 2019 Rating: 5
This hotel is simply amazing, it is very difficult to express the excellent standards!
We stayed here for a week in a Fairmont Gold room - the welcome to the hotel and check in process was very efficient and we were shown to our room promptly. Breakfast/Dining facilities are superb, we ate in the hotel most evenings as the food and service was so good. If you visit you must try the steak house 1888!
We used most facilities in the hotel and had no complaints or any issues whatsoever. Staff at Fairmont Gold especially are an absolute credit to your team!
When we were checking out we actually felt extremely sad, as the staff in the hotel make you feel like family and it is such a relaxing environment. I cannot rate the staff high enough in this property - you must stay here at least once in your life!
Thank you Fairmont for an amazing holiday, we will most definitely return to this hotel!
David L from: Okotoks, Canada
Trip Type: Family
Published Date: Mar, 19, 2019 Travel Date: Mar, 1, 2019 Rating: 5
Banff Springs Looks After You!
Still one of my favorite hotels in the world and it's right in my backyard. Service,location, and atmosphere are all first class. Spa is world class and golf course is one of the best in the mountains. You couldn't stay in a more luxurious accommodation in the mountains.
Jameace M from:
Published Date: Mar, 19, 2019 Travel Date: Feb, 1, 2019 Rating: 3
I expected more
For the price of a hotel night, I expected more. I'm assuming 3rd party bookers (expedia, etc.) are not given the best rooms. Our room had one window in the corner of the room, so it kind of felt like a closet and not the "luxury" accommodations I was hoping for and associate with the Fairmont. Front desk service was excellent.
Paul P from: Calgary, Canada
Trip Type: Couples
Published Date: Mar, 18, 2019 Travel Date: Mar, 1, 2019 Rating: 5
exceeded our expectations
Ffrom the moment we arrived the staff went out of their way to make us feel welcome and were glad to have us at the hotel. It was a great place to unwind and relax. I will be booking another getaway in the near future.
Trip Type: Business
Published Date: Mar, 18, 2019 Travel Date: Mar, 1, 2019 Rating: 4
fantastic scenary have to plan ahead to get on the mountain
friendly staff rooms kind of small but its a castle so deal with it!
F&B menus quite good restos book to 9pm no later so that was a bit early i thought