NPR Reviews Provided by
Fairmont Banff Springs
mjbernatz from: Rolesville, North Carolina
Trip Type: Couples
Published Date: Jun, 28, 2022 Travel Date: Jun, 1, 2022 Rating: 4
Wonderful base camp for Banff activities
Wonderful hotel with a lot of history and some of the most amazing views I’ve seen at a hotel property. Very close to several hiking trails and the town of Banff. My wife and I got a couples massage at the spa and it was very nice. Staff are very attentive. Only downside is that the bathrooms are incredibly small, which is because the original property was designed for shared bathrooms on each floor.
Ray H from: Irvine, California
Published Date: Jun, 27, 2022 Travel Date: May, 1, 2022 Rating: 3
Trip to Canada with friends
We stayed here as part of an overall package. Normally, I wouldn't stay at a hotel that cost this much. Rooms are small, but we had a view out the back toward the Row River, and it was amazing. You can walk into town or take a free shuttle. There are many places to eat in town.
- Value: 2
- Location: 4
- Service: 5
Edwin K from: The Netherlands
Trip Type: Couples
Published Date: Jun, 27, 2022 Travel Date: Jun, 1, 2022 Rating: 3
nice brunch but not spectacular
brunch in the vermillion room . the buffet was good with very taste full dishes and great desserts . the room itself was it bit disappointing as it was big and crowded . not real a relaxing place to eat. the view from the room is not so spectacular and you need at least a place near the window . the service was real friendly . book in advance for about 60$ pp. when you walk outside the view is nice over the mountains and bow river.
Reviewer016 from: UK
Published Date: Jun, 22, 2022 Travel Date: Jun, 1, 2022 Rating: 3
Some excellent points. Some disappointingly poor aspects.
This is a difficult review to write as the hotel has many excellent points but also some unnecessarily poor areas.
The hotel building is certainly imposing and magnificent. Its position in the Bow River valley is simply spectacular.
We found every member of staff to be extremely friendly, courteous and helpful. The concierge department, especially Rory, could not have been more helpful
We dined in the hotel on three consecutive nights. Our first night was at the Costello restaurant, which was a pretty little restaurant purporting to serve Italian inspired food. We found the food to be disappointing, mediocre at best and each dish bore little resemblance to a dish of the same name served in Italy. The second night was in the Vermillion restaurant. Although the food was an improvement on the Castillo, I would not be rushing back. Thankfully the 1888 Chop House, at last served a decent meal on our last night. We also took breakfast in the small cafe off the lobby. The service was quick and the food tasty.
For us the worst aspect of the hotel was our room. Our travel agent had booked a Fairmont Room with mountain views. The view from our 8th floor window was beyond spectacular. Absolute picture postcard. The bed and bedding were comfortable. Those are the only good things I can say about the room. The room was minuscule, with virtually no storage, so we were obliged to live out of our suitcases, although there was no floor space for open suitcases. The furnishings were well worn, over large and largely useless. Plenty of space for empty refrigerators but nowhere to store clothes. The bathroom was one of the smallest I have ever encountered in a hotel. Just about space for one person. The whole room was rather shabby. The advertised ‘world class resort’ definitely stopped at our door. I accept that the room was an entry level but consider it fell vastly below the standard of a hotel of this calibre. All enormously disappointing. I have had far superior rooms at hotel chains in the UK charging a fifth of what we paid at the Fairmont.
So, I suppose the question to ask is would we stay here again? It is not an easy question but on balance the views were so memorable that we probably would but not in a Fairmont room.
- Rooms: 2
- Cleanliness: 3
- Service: 5
Jodyh47 from: Pennsylvania
Published Date: Jun, 22, 2022 Travel Date: May, 1, 2022 Rating: 5
My jaw dropped seeing this hotel we got to stay in for two nights. Absolutely beautiful. There just doesn't need to be anything more to say. It is a bit of a walk to go to town, but we are in our 60's and we were able to do it. We saw Elk grazing by the hotel. It's huge and I'm sure we didn't get to cover it all.
- Rooms: 4
- Sleep Quality: 4
- Service: 4