NPR Reviews Provided by
Fairmont Banff Springs
TripAdvisor Traveler Rating: 8817 reviews
Couples retreat
User: 812anastasiyad from:
Trip Type: Couples
Published Date: Sep, 17, 2020
Travel Date: Sep, 1, 2020
Rating: 5
We had a great stay at Fairmont Banff hotel. The stuff was very kind and polite, the ameneties were clean and accessible, the food was delicious and fresh ; great way to feel like royalty. We will definitely come back again for longer, specially for the spa. Two nights not enough. Thank you Daniel for the great service and for the great choice of our room, best view ever.

Wonderful girls weekend
User: LLE29 from: Edmonton, Canada
Published Date: Sep, 14, 2020
Travel Date: Sep, 1, 2020
Rating: 5
Traveled on the 11th to 13th of September and stayed on the concierge floor. What a wonderful experience. The gold level staff was great. The included breakfast and evening appetizers a welcome treat after a day of hiking. Beautiful location and a comfortable room. Special thanks to Shane Collins in the lounge. Great service and a nice young man. What was special was he offered to send a recipe from one of the desserts and he followed through. Was so pleasantly surprised. What great service. A really special weekend. Thank you Fairmont and all the great staff
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Always a treat
User: 395edwardw from: Kelowna, Canada
Trip Type: Couples
Published Date: Sep, 12, 2020
Travel Date: Sep, 1, 2020
Rating: 5
Two day stay during pandemic About 50% occupancy Made for a more relaxed stay Well looked after despite lack of daily room servicing Restaurants all open Food excellent as always The place to stay in Banff

Have to stay once
User: Davie65 from: Calgary, Canada
Published Date: Sep, 11, 2020
Travel Date: Aug, 1, 2020
Rating: 4
Being from Calgary we would normally never pay the price to stay here, but Fairmont had a good promotion, so we decided we would take advantage of it. Everyone is very professional and well trained. One think we liked was they contacted us by e-mail about our arrival time and then e-mailed us again when our room was ready. The check in was fast and well thought out. They allowed self parking which was a short walk from the hotel. Although they were doing their best with Covid precautions, there are still alot of walk around tourists that are not guests of the hotel that may cause concern (we also stayed at Fairmont Lake Louise on this trip and they do a better job of limiting the grounds to guests only). We had a King room with a magnificent view through a rather small window, you had to stand to look at the view. I wonder if they would be better off getting rid of the desk and placing a chair or two in front of the window. The small size of the window is matched only by the small size of the bathroom. I recognize this is a historic hotel that was not originally built for today's tourists, but if you want a large comfortable modern room this really isn't the place, but at least you can say you stayed at the iconic hotel. Some of the dining options were closed, which is a shame, but it is about a 15-20 minute walk to downtown if you are looking for more affordable dining options.
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Rented the Royal suite and eloped here
User: ChristinaZurita from: Leduc, Canada
Published Date: Sep, 10, 2020
Travel Date: Sep, 1, 2020
Rating: 5
I rented the royal suite and got married here. It was beyond amazing! Service was top notch and the suite we stayed in is one of the most beautiful suites in all of Western Canada. The history of the hotel is amazing. They have a small area that details its origin as the first hotel in the Rockies started in 1888 along with all the famous people who have stayed there. My wedding pictures are just unreal and the views were unbelievable from all over the hotel. Absolutely beautiful place to stay and have a wedding. The staff at the hotel were so amazing they actually set up and took down our arch without us even asking. They also carried our photographer, and hair and makeup staffs luggage upstairs and all over the place. Its expensive but its a nice special occasion kind of place. They offer things like complimentary yoga and other activities on site. The Rundle bar and Waldhaus were amazing. The Waldhaus has the best black forest cake! Overall the Fairmont is just a beautiful classy hotel to stay in. The staff were always super friendly and ready to help anyway they could. They really went above and beyond to make our special day amazing.
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