NPR Reviews Provided by
Fairmont Banff Springs
TripAdvisor Traveler Rating: 9494 reviews
Very nice experience
User: happygirl656 from: Edmonton, Canada
Trip Type: Family
Published Date: Mar, 17, 2024
Travel Date: Mar, 1, 2024
Rating: 5
Everything from check in to check out was wonderful. We were there for a wedding. It’s a magical place. A palace!! And the staff treat you like royalty. Loved the outdoor pools. The only issue I could identify was the bathrooms were very very small.

6 fantastic days at Hogwarts
User: John R from: Bend, Oregon
Published Date: Mar, 17, 2024
Travel Date: Mar, 1, 2024
Rating: 5
Alexandria ("Royal" Agent) was awesome. Always returned messages quickly. Had a microwave put in our room and got us a 6th floor room with amazing view down the river valley. Staff were all extremely friendly and helpful, porters were great. Food at ALL restaurants was top notch. We stayed 6 nights and could easily have stayed more. We will definitely be back!!
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Gorgeous Hotel!
User: KaraAnnette from: Murphy, Texas
Published Date: Mar, 16, 2024
Travel Date: Feb, 1, 2024
Rating: 5
We could not have enjoyed our stay more! We loved the charm and history of this beautiful hotel in the stunning setting that surrounds it! While there we enjoyed an hot springs museum, hike to see frozen waterfalls, hotel history tour, dog sledding, walking across Lake Louise, gondola up mountain to see sunset and night lights, time at the spa, and shopping/eating downtown.
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Beautiful Banff
User: I7651PVdave from: Liverpool, United Kingdom
Trip Type: Couples
Published Date: Mar, 13, 2024
Travel Date: Mar, 1, 2024
Rating: 4
We had a very pleasant stay at the Fairmont. Staff were very helpful and pleasant. Restaurants were good, The Chop House and Vermillion rooms both recommended. Rooms were clean and well equipped. Hotel is located a little way out of town but there is a complimentary bus shuttle into Banff. Although the hotel is very nice, the rooms are well overpriced and better value could be found elsewhere

Should have been excellent but was only 😌
User: Darrell J from: Southampton, United Kingdom
Published Date: Mar, 12, 2024
Travel Date: Mar, 1, 2024
Rating: 3
Overall a good hotel with excellent staff. Stay was overshadowed by arriving on Saturday 2nd March and being given a room directly above an ongoing wedding. Party. The bass from the music was unbearable even when using ear plugs as it still reverberated through the walls, floor and even the bed. After travelling almost 24hours to get to what you describe yourself as a ‘luxury hotel’, my husband and I were not best impressed! We both took a shower on arrival and were horrified that the bathroom was tiny and something out of the 70’s with an over the bath shower that we could both just stand under and neither of us are tall at 5ft 8. After complaining we were offered a new room on the 6th floor. This was more modern - the bathroom at least had a shower but still small however we remained in this room for the rest of our vacation- 7 nights. As the primary reason for our trip was skiing was also surprised the guest rooms had no dedicated facilities to dry wet ski equipment such as gloves and socks- we had to resort to hanging on the lamps and main room light. The elevators being out for the best part of a day was an inconvenience being on the 6th floor -but this was due to a burst pipe. Other facilities we used - restaurants, bars, spa, front desk were all good.
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