NPR Reviews Provided by
Fairmont Banff Springs
TripAdvisor Traveler Rating: 8979 reviews
Fairmont Gold in the Springs is the best place for a getaway
User: D_Willy_S from: Calgary, Canada
Published Date: Oct, 17, 2021
Travel Date: Mar, 1, 2021
Rating: 5
This is a hotel that you can come back to year after year and always find new things that are over the top. Customer service on the Gold Floor was TREMENDOUS, and even during the 3rd wave of Covid - 19 the staff made it a memorable experience. Prices in the hotel are in keeping with world class resorts, so if you want to save money don't come here.....but if you embrace the property, and the service, it is the best on earth. Lovely but small room (considering it is 100+ years old they really do an excellent job of updating). I'll be back....as often as possible
Subratings:

Perfect wedding at Farimont Banff Springs
User: jmealo from:
Published Date: Oct, 16, 2021
Travel Date: Oct, 1, 2021
Rating: 5
We recently had a wedding in Mt. Stephen Hall with the ceremony on the outdoor terrace. Kim Beckett in group services did a stellar job coordinating our event which was a bit of work during covid travel but everything came out perfectly. The staff and concierge were wonderful, and the food at every venue and the reception was all top notch. Could not be happier with how it turned out.
Subratings:

Great staff. Beautiful hotel.
User: torontoguys38 from: Toronto, Canada
Trip Type: Couples
Published Date: Oct, 16, 2021
Travel Date: Oct, 1, 2021
Rating: 5
Another great trip to Banff. I love the staff in this hotel. Whether it’s the house keeping staff (there was a newer woman on our floor who was awesome!), the front desk staff (thanks Skye) or Sam who answered questions before we arrived and the numerous servers in the restaurants - they always make you feel so well taken care of. Kristi and Rob, the two concierges answered all our questions, made reservations before we arrived, and made great recommendations on things to do! They both went out of their way to ensure we had an amazing experience. Plus our renovated room was well appointed. We are looking forward to coming back. Yay Fairmont!

Wow
User: roseinbloom00 from: Montreal, Canada
Published Date: Oct, 16, 2021
Travel Date: Oct, 1, 2021
Rating: 5
We were fortunate to spend 3 nights at the Fairmount Banff Springs. Gregor and his team Sara and Rory in the Concierge team went above and beyond as did Alex for our campfire experience. The updated room and stunning mountain views further contributed to our fabulous stay and we would not hesitate to recommend this fabulous team and hotel to anyone we know. Thank you for a memorable and wonderful stay!
Subratings:

Great service and awesome views
User: venture b from:
Trip Type: Couples
Published Date: Oct, 10, 2021
Travel Date: Oct, 1, 2021
Rating: 5
We really enjoyed our stay! The service is impeccable from the valet, to checkin, to in room services. Special mention to the valet staff, they were super friendly, remembered our faces and also where we’ve gone to dinner. I would highly recommend getting the hotel bikes to visit Banff downtown and visiting the activities center to see the chateaux dog. We stayed in a room facing the mountains and trees and it was wonderful.

© TripAdvisor 2021