NPR Reviews Provided by
Fairmont Banff Springs
TripAdvisor Traveler Rating: 8344 reviews
Lucchese Experience
User: Discover77411 from:
Trip Type: Family
Published Date: Jul, 16, 2019
Travel Date: Jul, 1, 2019
Rating: 5
Everything was lovely. The views magnificent. The employees so friendly and efficient. Really seemed to care about you. Made you feel very special. The hotel has so many activities, from tennis, swimming, biking, and the hikes even around the hotel were wonderful. Definitely go back to "Heaven".

Luxury All The Way
User: Kytherababe from: Denver
Trip Type: Couples
Published Date: Jul, 16, 2019
Travel Date: Jul, 1, 2019
Rating: 5
Although large, you feel like you are the only person in the hotel. The people working in the hotel seemed to genuinely like working there and having you as a guest. We stayed on the Gold Level, which provided breakfast and quality snacks throughout the day. The spa treatments we had were excellent, although expensive. As a lap swimmer I appreciated the indoor 32 m lap lane; it was never busy and the salt water was far superior to chemical treatments. Go see Elena at the Snowflake Boutique in the hotel. She was saleswoman par excellence!
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An Exquisite property with a beautiful location.
User: PravinS411 from:
Published Date: Jul, 15, 2019
Travel Date: Jul, 1, 2019
Rating: 5
The Fairmont Banff Springs is an exquisite property with a beautiful location. Located just a few minutes from the City Centre, and built like a castle, it provides breathtaking views of the mountains and overlooks the Bow River and Waterfall. The restaurants have an old world regal ambience and the service is friendly and excellent. The Waldhaus Pub overlooking the Golf Course and the Bow River is a great place to have an evening drink and the Patio and Terrace is a lovely place to while away the afternoon over a Beer while enjoying the lovely mountain views in the company of Elks who often wander around the property. The only negative I could think of is the size of the bathrooms which do not do justice to such a beautiful Hotel. Apart from that I would definitely recommend The Fairmont to anyone who visits Banff. We really enjoyed our stay and would look forward to visiting again.

Stunning Location, Historic Property
User: JasonKChi from: Chicago, Illinois
Trip Type: Business
Published Date: Jul, 15, 2019
Travel Date: Jun, 1, 2019
Rating: 4
This is a beautiful property in an absolutely stunning location. The hotel itself is a grand, historic building that has been maintained well. Plenty of restaurants onsite. Our favorites were the german restaurant down the hill as well as the lobby coffee shop. Genuinely friendly and competent staff. I appreciate hotels where its clear they take their work seriously but they don't take themselves too seriously and that certainly is the case here. Highly recommend the historic tour available some days to give you a greater appreciation of the property. We were at the hotel for a conference and the guide pointed out things that we were walking over/through every day that we would have otherwise never noticed (including the brass doors leading to our meeting room being valued at half-a-million dollars a piece). The only thing keeping this from being 5 stars was the room itself. I'm the lowest priority on the loyalty totem pole (conference attendee, new to Fairmont) and the room certainly showed it. It was against a service corridor so I could hear rolling carts/housekeeping into the night and it overlooked the air conditioning unit. Some hotels are bound to have bad rooms (especially in historic properties) but that kept my stay from being extraordinary. If this property is your once-in-a-lifetime trip, I would recommend paying extra for a higher quality room type since some of the standard rooms aren't ideal.
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Awesome !!
User: Pioneer03626121758 from:
Trip Type: Couples
Published Date: Jul, 14, 2019
Travel Date: Jul, 1, 2019
Rating: 5
Arrived early and they allowed us an early check in. We loved being spoiled on the Gold Floor! All the staff are very friendly and very accomodating, they even treated us to a free spa day! I would definetly go back again, I loved waking up to the beautiful scenery of the mountains. Thank you Fairmont!!!

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