Booking experience: Had to call a few times to reach reception. Confirmation took longer than expected. Restaurant feedback: Limited food options for my intolerances, ended up with plain salmon while my partner enjoyed his meal. Individual recognition: The shuttle driver was incredibly friendly and made our stay special. Thank you!

Quaint rustic resort with beautiful views. Although the variety of food in the restaurant was limited it was good quality and the service was great! Had a renovated room with a Lagoon view and wish we had of been on the main lake but it was still very nice and will know for next time to select that room type.

We just loved this lodge. All staff we encountered were great! Great location, so peaceful. We stayed in the point cabin number 12, we had the whole first floor, the views were spectacular. The cookies & card that were in the room when we arrived was lovely. Loved the Nespresso machine, such a nice touch. Jacuzzi bath & fresh dressing gowns were refreshing. My son really liked making the fire in the room & making one when we went to the outdoor fire pit to make the s’mores, so good how there are logs just outside your room to make use of, very handy. L’occitane toiletries..what more can you ask for! We made use of the board games in our cabin, we picked them up from just by the reception, they were good for my son & daughter and we actually had a good laugh playing them! We made use of the outdoor hot tub which is in the clubhouse, there were clean towels so saved us taking our own from the room, great view from the hot tub. Perfect from start to finish

The lake was still frozen over when we went I early/mid April. It was still magical! We were so impressed with how dog friendly every is. Amazing views. Lots of wonderful things to do. We had a real log fire in our room. The restaurant is absolutely amazing- you do really need a reservation. It is so worth it. We had the elk short ribs and the bison steak- probably the best thing we had while visiting.

Overall our experience this trip was less than we expected based on 5 previous visits. Service in the dining room was exceptional but the front desk was very slack. From not answering the phone to telling us they cant bring us fire kindling (used to be a service) even though the front desk had 3 people standing around was disappointing. We never received a checkout invoice as it was supposed to be sent by email and our credit card has an extra $1100 charge which we're still waiting for a reply and an invoice showing what its for.