NPR Reviews Provided by
Emerald Lake Lodge
TripAdvisor Traveler Rating: 3986 reviews
Disappointed
User: shuds0n63 from:
Trip Type: Couples
Published Date: Jun, 21, 2024
Travel Date: Jun, 1, 2024
Rating: 3
Beauriful location. Friendly and helpful staff, but room needs updating. Over-run by hordes of day visitors.
Subratings:

Underwhelmed
User: Clara H from:
Published Date: Jun, 21, 2024
Travel Date: Jun, 1, 2024
Rating: 3
The positives ... excellent staff and beautiful location. The shuttle bus drivers we had were very friendly and helpful. Lovely walk around the lake. Great log fire with plentiful wood. Our room was away from the main lodge, and we had a lovely view of the lake from our balcony The negatives ... room was tired and run down. Housekeeping poor, no milk or spoons with coffee machine, just a basic room for a premium room. The resort is over run with day visitors. It's noisy and v crowded even early June. High Summer season there should be avoided!! There were so many day visitors we had no where to sit in the lounge, food and drink very expensive. The hot tub is tiny and the main thoroughfare runs straight in front of it. You get a view of tourists (and them of you) rather than the lake!
Subratings:

Overpriced cabins with run-down cheap motel vibes
User: E8245AGsamd from: Adelaide, Australia
Trip Type: Couples
Published Date: Jun, 20, 2024
Travel Date: Jun, 1, 2024
Rating: 2
Travellers beware! This accommodation is extremely run down and dirty. The quality of the accommodation is not reflected in the premium price they are charging. Stains, rips and mould are common! The rooms are also very poorly equipped. I understand this is presented as a low tech stay without phone service or WiFi which is fine. But there wasn't even a small bar fridge to keep food and drinks cool. Even a deck of cards or jigsaw puzzle would provided some distraction from the run down motel vibes. Yes the lake is beautiful, but it would be my recommendation to just do a day trip to visit the lake and avoid this accommodation all together. It must also be said that I would give this review 1/5 if it wasn't for the understanding staff that heard our complaints and offered a 50% refund. Which was appreciated. This place could be amazing if the group that owns the property invested heavily to bring it up to the 4 star rating they claim to have. As of June 2024 it's a massive disappointment.

The Amazing weekend
User: Josemar P from: Curitiba, PR
Trip Type: Couples
Published Date: Jun, 20, 2024
Travel Date: Jun, 1, 2024
Rating: 4
It was a wonderful weekend. The view from the room was incredible. The room has Loccitanne products, delicious coffees and teas and a fireplace. The shuttle service worked very well. The rooms need renovation (furniture, balcony, chairs,...).
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Wonderful Experience!
User: ajnied05 from: New Orleans, Louisiana
Trip Type: Friends getaway
Published Date: Jun, 19, 2024
Travel Date: Jun, 1, 2024
Rating: 5
My friends and I had lunch in the lounge at Emerald Lake Lodge and it was a wonderful experience! The food was delicious, and Alice, our server, could not have been more personable or attentive! The lounge was cozy and comfortable and we hated to have to leave. Definitely recommend this!

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