NPR Reviews Provided by
Fairmont Jasper Park Lodge
TripAdvisor Traveler Rating: 4836 reviews
Ralxing perfection!
User: Megan L from: Calgary, Canada
Published Date: Jan, 18, 2019
Travel Date: Jan, 1, 2019
Rating: 5
Thoroughly enjoyed our time here and planning on making it a yearly visit! We upgraded to a lake front Junior Suite and were more than comfortable. Enjoyed the outdoor heated pool and hot tub as well as walking around Lac Beauvert just outside our suite. For anyone not looking to walk back and forth between accommodation and main building they have a shuttle on demand; we walked and found it was not far or difficult. The first morning of our arrival we were fortunate enough to see male Elk wandering the property. The room was very well appointed (fireplace all set and ready to go with extra wood available), clean and the bed and bedding fabulous! We are looking forward to our next visit!

Expensive Holiday Camp!
User: Quailsroost from: Kamloops, Canada
Trip Type: Couples
Published Date: Jan, 18, 2019
Travel Date: Jan, 1, 2019
Rating: 3
When you stay at a Fairmont in conjures up certain experiences in your mind. I'm sure that's what Fairmont expects. It doesn't happen at the Jasper Park Lodge. This is an old resort set out in dozens of little cabin blocks with 5 or 6 rooms to a block. Looks like a holiday camp for adults!! Parking is dreadful and the walkway into our room was sheet ice and very very dangerous which was not attended to even after a complaint to staff. The room was a very plain hotel room, nothing special or memorable. Check in was...inadequate. It was outdoors in the snow and cold, very little information provided; keys didn't work. We used the Hot Tub in the Lodge (when we found it) and it was not very warm at all and packed with kids swimming around under the water in the hot tub. The Restaurant was closed on the Saturday night we were there for a private function...a problem when you are so far out of Jasper. The lounge was OK. All in all, an OK night but we wont stay there again. Not a bit like any other Fairmont we have stayed in.
Subratings:

Wonderful getaway!
User: jillfT8548US from:
Trip Type: Family
Published Date: Jan, 18, 2019
Travel Date: Jan, 1, 2019
Rating: 5
My friend and I had a wonderful stay at Jasper Park Lodge! Great service the whole time. Highlight was our first night having dinner and drinks in the Emerald Lounge. Kendra, our server was amazing and the mulled wine is the best I’ve ever had! A must have! We will be back for more.

Relaxing trip
User: Nomad60784817524 from:
Trip Type: Couples
Published Date: Jan, 17, 2019
Travel Date: Jan, 1, 2019
Rating: 4
Very comfortable junior suite cabin with lake view. Had been recently renovated. Disappointing that only Emerald lounge open for lunch and dinner. Excellant breakfast but no buffet as hotel quiet. Difficult to find out what dining is available until close to your stay.

Memories Made in the Mountains
User: EenieLea from: Edmonton
Published Date: Jan, 15, 2019
Travel Date: Mar, 1, 2018
Rating: 5
We stayed at the JPL over Easter weekend in 2018 in order to have a short skiing get-away and to celebrate our son's 18th birthday. When I called to book the room the agent went above and beyond to find us a room that would accommodate 3 adults and a child in relative comfort and we felt very well cared for. I dropped my family at Marmot Basin to ski/board and went to the hotel to check in. The room wasn't ready, so I sat myself down in front of the gorgeous fireplace in the Emerald Lounge and indulged in the beautiful scenery, the attentive service and a delicious lunch. I could have spent all day sitting there but, alas, my room was ready and I had to leave. The room itself did not disappoint. We were booked into a Jr. Lakeview Suite and when we arrived the valet offered to light the fire in the fireplace. When my family arrived, riding the courtesy shuttle from the base of the ski hill, they were greeted by a spacious, well-appointed suite and a roaring fire. Open beam construction throughout the resort and plenty of wood and warm upholstery evoke a sense of rustic luxury and the staff at the JPL obviously pride themselves in creating memorable experiences. The rest of our stay was exceptional. I have never felt more welcome and valued. The nightly rates are on the high side. If you are only looking for a place to lay your head, there are more cost-effective properties in Jasper, but nothing compares with the ambiance of the resort and the attentiveness of the staff. We are going to return without question, because I deserve it.

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