NPR Reviews Provided by
Tunnel Mountain Resort
TripAdvisor Traveler Rating: 1433 reviews
Request room with AC during a heat wave...
User: Calgaryskichick from:
Published Date: Jul, 3, 2021
Travel Date: Jul, 1, 2021
Rating: 4
Room 204 was great, one double and two twins, plus kitchenette, with AC and close to ice machine. Check in was very pleasant, but had ongoing issues with key cards not working. Very surprised that not all rooms have AC, make sure you call ahead. Pretty cool to see deer right on the property :) Yay Banff!

NO Air-conditioning- avoid during hot summer months
User: 461maryk from: Victoria, Canada
Trip Type: Family
Published Date: Jul, 2, 2021
Travel Date: Jun, 1, 2021
Rating: 2
We visited Banff during the typically hot Alberta summer season. Therefore we were shocked to be informed at check-in that there is NO AIR-CONDITIONING at this 4 star rated property! Despite keeping windows and blinds closed during the day, the family loft unit suite bedrooms were uncomfortably hot during the night, especially the upper loft sleeping area. I don't expect air-con in a 1* star hostel. But, at $350/nt it's a disgrace that there is no air-conditioning. AVOID this property during hot summer months. For the money, look elsewhere for much more comfortable accommodation.

Like a fairy tale – we would always come back here...
User: 216calinc from:
Published Date: May, 9, 2021
Travel Date: May, 1, 2021
Rating: 5
The loft we stayed was very comfortable and recently renovated. Situated in the middle of wilderness with a balcony in the forest and an interior fireplace, spacious and with taste with a parking spot front of the door, lots of amenities, BBQ, and a private pool because of covid :)... it was an extraordinary experience... also amazing staff. We loved it !!!
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Perfectly away from downtown
User: Blob2020 from:
Published Date: Mar, 2, 2021
Travel Date: Feb, 1, 2021
Rating: 4
I stayed there 5 nights in the studio condo. Walls are a bit thin if someone is watching tv at night, but otherwise it was perfect. Kitchen, full fridge, dishwasher, 2 tvs and even a fireplace with complimentary wood. Also parking right in front of your room OR in the interior garage, which is quite small but always had place when i was there. It's really nice. I could not asked for more. Short drive from downtown, perfect for a ski vacation far from tourist busy streets of Banff, i would go there again.
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self-contained, spotless and comfortable
User: diane j from:
Published Date: Feb, 25, 2021
Travel Date: Feb, 1, 2021
Rating: 5
We booked the mountain cabin for 4 nights. The staff at check-in were very friendly and helpful. They provide kindling and matches when you arrive, with lots of firewood to collect. The cabin was spotless - we are both very particular and were so impressed with the cleanliness. The cabin is spacious and tastefully decorated. The phone rang a few minutes after we arrived and it was the front desk just checking that everything was ok. We brought all our own food so we wouldn't have to go out during our stay (covid precautions) and the kitchen is fully stocked so we had everything we needed. Such a cozy little hideaway to enjoy in the middle of winter.
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