NPR Reviews Provided by
Little Arrow Outdoor Resort
TripAdvisor Traveler Rating: 180 reviews
Townsend-Yes! Way to go Little Arrow Outdoor Resort
User: Mary J from:
Published Date: May, 29, 2023
Travel Date: May, 1, 2023
Rating: 5
So worth staying here. Just a beautiful and clean place. The landscaping is gorgeous. Pool, hot tub and a cold plunge tub too. Lots to do. Love the peaceful side of the Smokies. So many options to rent if you don’t have your own.
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Most beautiful campground resort!
User: C T from:
Published Date: May, 25, 2023
Travel Date: May, 1, 2023
Rating: 5
Our family is just getting home after a few days at Little Arrow and we are already planning our next stay! It was exactly what we needed, perfectly tucked at our favorite GSMNP entrance, on the river, quiet, absolutely beautiful grounds!! The Cabanas were a very nice touch to their gorgeous pool area! My husband and I picked a spot each day to relax, talk, sometimes he napped. We have never done that in our 19 years together. Everyone was so nice. Gave a family feel. Bingo night with Leighann was so much fun! Faith in the office was kind, made you feel like talking to a friend. Walking to get fresh ground coffee each morning at the Lounge quickly became our favorite little start to the day. I’ve read through a lot of these other 1 star reviews. The complaints about phone service/wifi tell me you don’t know what being in the mountains means. It has nothing to do with the resort. It’s the mountains. We encountered no problems whatsoever. Checking in was literally a breeze. We love the packet system. Don’t stop doing that! Checking out was even easier. Until next time!
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We will return!! We love Little Arrow Outdoor Resort
User: Dennis H from:
Published Date: May, 25, 2023
Travel Date: May, 1, 2023
Rating: 5
We have stayed here many times since purchasing a camper in May 2019. We live locally and this is by far our favorite campground. We stay here as much as we can as we love the amenities and the cleanliness of the campground. It’s nestled against the entrance to the Great Smoky Mountains National Park with the best river access in Townsend and Gatlinburg in my opinion. The price has obviously increased since 2019 for the campsites, but they have definitely put the money into some amazing improvements including a beautiful pool area. We love Little Arrow Outdoor Resort and will definitely return. Thank you all for the amazing hospitality every time we come!
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Unhappy Bride, Groom and family
User: Inspiration178286 from:
Published Date: May, 20, 2023
Travel Date: May, 1, 2023
Rating: 1
Our daughter was getting married in Walland, Tn. We all booked our stays at Little Arrow. In all there were 10 places booked 7 months in advance. They were going to have their rehearsal dinner at the clubhouse, which was paid for along with lodging. A month before the wedding they got a call saying the clubhouse was under renovation. WHO does that to a bride a month before?? They live out of state, not like they could drop everything and start looking for a new place. Our daughter was so upset, they offered them the pool area for the dinner, but would only close it down if they paid additional money. They ended up having it at the wedding venue and had to pay additional costs. When we arrived at Little Arrow come to find out no renovations were being done, they turned it into a restaurant. Don't know why they couldn't be truthful, hate when a business lies. As for us we live in Tennesse, anyone that asks me for a recommendation about Little Arrow won't be getting a good one from me.
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Bride in Distress
User: lisasS9910YV from:
Published Date: May, 20, 2023
Travel Date: May, 1, 2023
Rating: 1
Back Little Arrow o... A is . We booked their clubhouse for our rehearsal dinner for our wedding 7 months before our wedding date, which was fully paid. Catering for the event had been organized and invitations with all the details had been sent to all our guests. We also booked a tiny house and airstream for ourselves (again fully paid months prior) and several of our wedding guests booked cabins. Inside of 30 days of our wedding, they called and told us the clubhouse would not be available due to renovations and we could now host our wedding at the pool. As my now husband stepped in and patiently tried to work things out with Faith, she was extremely un-empathetic and not at all concerned that she was affecting a bride inside of 30 days prior to the wedding day and all the planning, details, and expense that goes into that special day. We asked if she would close the pool down for 1-2 hours while our guests ate dinner, so they did not have the experience of a neighborhood pool scene at our rehearsal dinner. Faith would only do it if we agreed to pay an additional cost! They were inconveniencing us so close to our wedding and asking us to pay more money?? At this point, it was not about the money but the principal. When my husband asked to speak to her manager, Faith said the only one above her was the owner, which we later found to be untrue. We decided to cut our losses and move the rehearsal dinner to our wedding venue for an additional cost to us. When we asked Faith to credit us for the clubhouse, she in turn canceled our room reservations!! We live out of state so this was a huge stressor. They were reinstated the following day by another employee. Upon our arrival, the "clubhouse" was now a restaurant NOT under renovations like we were told. While the concept of Little Arrow is unique, we were disappointed at their lack of consideration for conflict resolution, which was very impactful and stressful to a bride living out of state all inside of 30 days of her dream wedding.

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