NPR Reviews Provided by
Big Bend Resort And Adventures
Kerry L from: Chicago, Illinois
Published Date: Mar, 22, 2020 Travel Date: Feb, 1, 2020 Rating: 2
Supply & Demand
Anyone who has tried to find lodging in or near Big Bend National Park knows how difficult that is. The lodge in the park is booked, as best I can tell, for the remainder of the 21st century and there are very, very few places available anywhere near the western park entrance. (There are no places at all near the north entrance to Big Bend.) This property is by far the largest in the Terlingua/Study Butte area, and I stayed here for five nights while photographing at Big Bend in mid-February.
The good news: everything in my room worked: lights, shower, sink, refrigerator, microwave. That's not to be pooh-poohed. And the location is as good as it gets outside the park. It's less than 15 minutes to the park boundary and only about 30 to Panther Junction or the Basin. Wi-Fi performance, all things considered, was decent. Finally, the property's personnel--at least the people I dealt with--were friendly and helpful.
The bad news: the place is in bad shape. Make that VERY bad shape. There was a hole near the bottom of the door frame to the room I was staying in. The blinds covering the window were broken. The sink needs a new drain. Just about everything needed to be replaced or refurbished or repainted. For what it is, this place is badly overpriced. It wouldn't be in any better shape if the room rate was half what was quoted, but it would be easier to take. But given that a room with all of these "amenities" prices out to nearly $150 a night with taxes and fess...as I said, grossly overpriced.
This reminds me of my experience a few yeas ago at Yosemite River Lodge (my review of that is accessible via my profile): the price and the physical plant don't match up at all. Caveat emptor.
- Sleep Quality: 3
- Cleanliness: 2
- Service: 3
speg75 from: Boston, Massachusetts
Published Date: Mar, 12, 2020 Travel Date: Mar, 1, 2020 Rating: 1
Not a lot of choice - that's how I ended up here
When it comes to this "resort", we need to invent new words for "disgusting". I have never seen a filthier bathroom in all my travels. I didn't notice the shower curtain issue until after we'd been there for a night - it was covered with mold. There is no ventilation in the bathroom, so the room feels swampy after a shower. The walls are paper thin - we could hear conversation and the TV in the next room. We only stayed a couple of days and I mentioned the shower curtain to the clerk at check out and all he said was "I hear you". Honestly, run over to the Dollar General and get a $6 curtain. Completely over-priced - it knows it's the only game in town. Shameful.
- Sleep Quality: 1
- Cleanliness: 1
- Service: 3
Published Date: Mar, 7, 2020 Travel Date: Feb, 1, 2020 Rating: 2
Staff friendly, rooms clean but otherwise in terrible conditions
If you want to visit Big Bend NP you don't have a choice. Since every motel is probably permanently booked out there is no need for the owners to improve the quality of the rooms or even to keep them in a reasonable condition.
However, this goes along with the poor quality of the food in the restaurants in this region.
If you book at this hotel never do that via nationalparkreservations.com
They charge a 10% fee that you can avoid by booking directly on the hotel website. They did not send me an email confirmation within the 24 hour timeframe as promised on their website. The only way to contact them is by phone which is a problem when booking from Europe.
- Location: 3
- Cleanliness: 3
- Service: 2
Kay N from:
Published Date: Jan, 25, 2020 Travel Date: Jan, 1, 2020 Rating: 2
It’s hard to imagine this place calling itself a resort. I know this is the back country, but with so many enterprising and charming private rentals in the area, you would think these people would attempt to be welcoming and accommodating. This is not a resort, but a 1* motel with rude people in charge. Just don’t go there. If it had not been for a kind house cleaner, I would have been hard pressed to get a blanket. The price is exorbitant for what you get.
R2939HOsusand from: Norman, Oklahoma
Published Date: Jan, 25, 2020 Travel Date: Jan, 1, 2020 Rating: 4
An A for Attitude
The room wasn’t perfect but was clean and the staff were incredibly friendly and helpful. In particular Destiny, who facilitated us during our uncertainty about our check-in date, and Raul, who so graciously assisted with a minor plumbing issue. There are not a lot of options in Terlingua and the customer sensitivity was a big bonus here.