NPR Reviews Provided by
Grant Grove Cabins
Horrible experience! Be careful. Not recommended
User:
M M from:
Published Date: Oct, 3, 2024 Travel Date: Oct, 1, 2024 Rating: 1 Thanks to you our trip to Kings National Park was a NIGHTMARE. We had family visiting from Spain, we thought it would be nice a night at King Canyon bc we stayed at John Muir in the past and it was OK . I called before making the reservation and spoke to someone at their reservation department who assured me that we can get a rollaway for the cabin because it showed it was for 4 people and it was the only one that was available at that moment but it turned out this information was wrong. The lady at the front desk said everything was ok when we arrived but told us that we needed to check back-in at 4pm. but when we came back another lady named Jessica told us that we can't have a rollaway at the cabin bc that was the rule and it was NOT allowed. She just said that there was no way to accommodate 5 people... at the beginning she started talking about investigating how it happened and that she needed to find out who told me that instead of helping and finding a solution, she even asked me what number did I call for reservation like we were not telling the true, then she found out the note about the "extra bed" and confirmed the reservation dept. made the mistake, at that moment she changed her attitude a little. They did not show any consideration and no one care that one of us did not have a bed to sleep. At the end, after insisting that they need to do something since one of us did not have a bed to sleep in, she said they will send a mattress and if we had any trouble she will be there till 11pm which was not true because she left. That night when we went back to our cabin, we found a "mattress" bended on the floor (if it can be call mattress), it was dirty, old and had no cushion AT ALL so we went back to the front desk and there was another lady who told us that Jessica left and there was nothing she could do, she only kept saying " I am so sorry but we dont have a mattress" really??? so were I suppose to sleep??? The hotel don't care about their guest at all. NO one called to apologized or to offer any kind of discount, or another room or try to help us in any way, even the manager Susan (next morning) was cold and did not care for the horrible weekend we had because of the wrong information they gave us when making a reservation. I had to sleep in the CAR, which mean, I could not sleep or enjoy the next day because it was impossible to rest at night inside the CAR. DO NOT WASTE YOUR TIME. CABINS ARE ALL, DIRTY, THE STAFF DID NOT CARE AT ALL EVEN IT WAS THEIR MISTAKE AND NO ONE CONTACTED ME AS THEY SAID THEY WILL. DISAPPOINTED AT 200% We felt they did not treat us with any respect, they did not care that one of us had no place to sleep. Maybe they are use to treat "visitors" this way but it is sad that all the the staff including Susan (their manager)NEVER try to find a solution or say something to make things better. A "sorry" does not fix this BIG mistake. We been in another hotel in the Sequoia National Park and it was a perfect stay, The treatment they give you at these Cabins is definitely NOT the way a guest should be treated.
Subratings:
- Rooms: 1
- Sleep Quality: 1
- Cleanliness: 1
- Service: 1
Tent Cabin at Grant Grove
User:
995shermang from:
Published Date: Sep, 18, 2024 Travel Date: Sep, 1, 2024 Rating: 5 Please note this is for the Tent Cabins.
Overall, I'd give these a 4.5 rank, but bumped up to 5 since they are what they are. Remember, they are tent cabins and are very nice ones. There is some visible wear and tear, but they seem to be kept in good shape for the most part.
Remember that there will be insects and animals (chipmunks, squirrels) around the area, so watch your food! Also, the market sells ice at very inflated prices if you are filling your cooler.
Pros:
- Pet friendly
- Friendly staff
- Good amount of space
- It's a tent cabin, not the Ritz
- Half the wall height is wood, so you can leave coolers in the cabin (no separate bear boxes, etc.)
Cons:
- Can get cold during the fall. Bring an extra warm blanket during that time of year
- Showers are a bit small and hard to maneuver
Subratings:
- Rooms: 4
- Value: 5
- Sleep Quality: 4
- Location: 5
- Cleanliness: 4
- Service: 4
Cabin review
User:
SGCAVER12 from: Dallas, Texas
Trip Type: Couples
Published Date: Sep, 12, 2024 Travel Date: Sep, 1, 2024 Rating: 3 Was in cabin #1 with 2 beds & bath. Beds were comfortable, lots of windows to keep room cool at night since there is no air conditioner. Room had a table fan & coffee maker. Cabin is heated but we didn't need to use it. The furniture is very old. The bathtub was stained very badly with rust deposits. No place to put toiletries in bathroom. It was the only room available when I booked. I wouldn't stay again due to the condition unless they upgraded the cabin.
Glamping!
User:
Christopher L from:
Published Date: Aug, 10, 2024 Travel Date: Aug, 1, 2024 Rating: 5 We loved our 1 night stay at Grant Grove cabins. We were staying in Yosemite for a week, but really wanted to see the big trees in Sequoia/Kings Canyon, so this was the perfect place to stay for a night so we didn't have to do the round trip drive in one day. I would definitely come back and stay multiple nights. Some cabins have electricity, some don't. I'm not sure you can request electricity but that would have been nice, we didn't get one but we had lanterns so we were fine. The accommodations and bathrooms were clean, and the restaurant gave enough variety for a family of 4 to pick from, plus a nice selection of local beers and wine. 5 Stars, we'll be back!
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 4
- Location: 5
- Cleanliness: 5
- Service: 5
Waste of time
User:
GezenBey from: London, United Kingdom
Published Date: Jul, 25, 2024 Travel Date: Jul, 1, 2024 Rating: 2 Both accommodation and food disappointing in-fact so is Sequoia and General Grant .
We booked Tent-Cabin and asked girl booking us in if it had a fridge only to be advised by her manager at check in . It’s in the name ! Tent . So no electricity.
So is Cabin in the name and cabins have electricity .
Manager was very curt with her juniors and in front of guests embarrassing her staff.
Cabin was comfortable but with nowhere to store food overnight most produce was wasted.
Restaurant was unbelievably understaffed , in fact no one to take orders . There was a kiosk where you placed your order and paid but because it was right by the entrance door there was a huge line that was there for an hour and half going out of the building .
With a burning sun it wasn’t pleasant nor was the food.
Won’t return