NPR Reviews Provided by
P9487AFwayneh from: Buffalo, New York
Trip Type: Family
Published Date: Jun, 19, 2022 Travel Date: Jun, 1, 2022 Rating: 4
Beautiful spot !
The location is GREAT, the staff is knowledgeable and helpful as well as friendly. The rooms are very clean, well kept and good size as well as upscale toiletries- bath and body works. We loved having a refrigerator for items to stay cold and convenience of a microwave as well. Now the downside, NOWHERE did I see that we wouldn’t have any ac in the room- and I read a lot!!!it was stifling in there with only a ceiling fan which moved the hot air around!! When I called to question, of course for a higher price I could have reserved it but non were available! Dinner or food in general is overpriced as u may expect in a np but it was also very understaffed! The poor people working were overworked and understaffed as well as very few food choices. I would frequent again but I’m passing along the downside so u may benefit from it.
Michael H from: Cranbrook, United Kingdom
Published Date: Jun, 3, 2022 Travel Date: May, 1, 2022 Rating: 3
Amazing park but very so-so lodge.
If you are visiting Sequioa and Kings Canyon, which are probably must dos for Northern California, and outstandingly beautiful, you will probably stay here. Don’t let high expectations spoil your enjoyment, as the service is poor and food distinctly average, despite the eye watering prices e.g $15 for a “glass” of ordinary wine served in a platic cup. Staff shortage was a mantra repeated in several other hotels during our trip, but apologies did not sound or feel genuine, more like excuses. Our room wasn’t available until 1800, again unacceptable at these extortionate rates. The dining room was closed, and huge queues (lines) for the disappointing take away (carry out) food. The situation and hiking/road trips were highly memorable, so don’t let me put you off coming. Check out if the dining room is open and if not, eat out or bring your own food.
- Value: 2
- Location: 5
- Service: 2
Trip Type: Couples
Published Date: Jun, 1, 2022 Travel Date: May, 1, 2022 Rating: 1
The park is awe inspiring, the hotel, not so much. Front desk people were kinda rude and not willing to help with questions. When asked if there was coffee available the desk man said no, “it’s closes at 10:30am, like always.” The tone was snippy. And he offered no info of where we might be able to start our morning with coffee. I just expected a little more friendly attitude, not a go look for yourself attitude. At these prices you would think they would be more helpful.
julia78902017 from: Basingstoke, United Kingdom
Trip Type: Couples
Published Date: May, 27, 2022 Travel Date: May, 1, 2022 Rating: 4
Good location, spacious clean room, food offering diabolical
Stayed here for 4 nights. Room spacious and they have tried to inject a bit of colour but still a lot of brown/beige around. Good location for all areas of the park. BUT the food! Pizza, sandwiches or similar. All served with paper plates and loads of single use plastic. We had to ask for our beer to be served in a glass rather than a plastic pot. We were told ok but this was against company policy. This is California for goodness sake. What’s it like in the rest of the country? We were told that this was Covid related and they had staff shortages. Use of plastic is due to Covid. Really? For the rest of our stay we managed by buying food from the various shops and trying to have some healthy self service options. Food options in the park are all pretty basic and unhealthy. And loads of single use plastic.
Calif0rnia_traveller from: Oxnard, California
Trip Type: Couples
Published Date: May, 25, 2022 Travel Date: May, 1, 2022 Rating: 5
Great national park stay!
Perfect location in the heart of Sequoia. Great welcome from Emilee at the front desk. In addition to explaining everything about our stay, she went above and beyond in helping us with a special request and remembered us when we came in later. Xavier was also very helpful on two occasions.
As others indicate, the rooms are in a separate area from the building with the front desk and restaurant. If stairs are a problem, make sure to ask for a room on the entry level (not necessarily the first floor). Rooms are beautiful and look quite new. The deluxe king room has a sofa and comfortable chair, large TV, refrigerator, microwave, and Keurig coffee maker. And king sized bed of course.
The restaurant staff was excellent! They're serving most things to-go, and then you can eat it the dining room or on a beautiful outdoor deck. We enjoyed both dinner and breakfast.
Highly recommend for your lodging in Sequoia!