NPR Reviews Provided by
Under Canvas Great Smoky Mountains
TripAdvisor Traveler Rating: 382 reviews
Perfect posh tent in the wilderness
User: Rufus C from: Clifton, United Kingdom
Trip Type: Couples
Published Date: Nov, 3, 2024
Travel Date: Nov, 1, 2024
Rating: 4
Amazing experience in the beautiful forest of the Great Smoky’s. Great tents, very good quality, friendly staff and nice experience eating round the campfire. This camp was particularly great as it’s so close to Pigeon Forge but feels like it’s out in the wild.

Nice facilities, food and staff, but poor management and low value.
User: shuajones from: Santa Barbara, California
Trip Type: Couples
Published Date: Nov, 1, 2024
Travel Date: Oct, 1, 2024
Rating: 3
We liked the facilities, the food, the wood stove, and the bed was comfortable, but there was no way of seeing any stars out of the “stargazer” window. It was clouded, scratched and very dirty. Requests to clean it were met with dismissive responses, half-hearted efforts to clean it, or none at all. Even after having the water temp turned down it was almost too hot to be usable. It was also quite noisy at the camp, especially on Friday and Saturday nights when it went on past 3am.

Dreamy !
User: Aditi B from: Memphis, Tennessee
Trip Type: Family
Published Date: Oct, 23, 2024
Travel Date: Oct, 1, 2024
Rating: 5
Had a good time ! The location is beautiful ! And overall experience was great ! A few things to improve on is a better concierge to book adventures ( the glacier national park location was excellent) and improved house keeping during the stay !

Too Cold in the Kids Tents
User: Sara S from:
Trip Type: Family
Published Date: Oct, 22, 2024
Travel Date: Oct, 1, 2024
Rating: 1
Unfortunately I had high expectations for this stay, but I was really disappointed. We booked a stargazer tent with the kids tent - please be aware that there is no heat source for the kids tent. At no point during the reservation process was I notified that there is no heat in the kids tent. Had I known, I would have prepared a little more or changed my reservation. The Smoky Mountains in October get cold at night and the kids tent was freezing. Totally unacceptable - we had all of our kids sleeping with us in a king bed at night. When I asked the front desk about this, they told me that they can give us some extra blankets. For the price point, I just would have expected some more thought to be put into this or at least tell us what to expect.

The best glamping in the Smokies!
User: Kelly S from:
Trip Type: Family
Published Date: Oct, 21, 2024
Travel Date: Oct, 1, 2024
Rating: 5
Reservations were simple to make on their website and everything we experienced exceeded our expectations. Every staff member was very professional and always made sure we had everything we needed to have the best time possible! Thank you Under Canvas for everything!

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