NPR Reviews Provided by
Hotel Madison & Shenandoah Conference Center
TripAdvisor Traveler Rating: 1394 reviews
Quality Customer Service During & After Stay
User: RobinTom from: Kernersville, NC
Published Date: May, 9, 2025
Travel Date: May, 1, 2025
Rating: 5
The hotel was clean and comfortable. Rooms are a good size and the lobby was a great place to hang out. I had a question about billing, reached out to the hotel & they responded quickly and to my satisfaction. We will definitely return. As an added bonus, the restaurant Monty's had great wings and the best blue cheese dressing ever!
Subratings:

Great Hotel at JMU
User: Pioneer33888290750 from: Illinois
Trip Type: Family
Published Date: Jan, 19, 2025
Travel Date: Jan, 1, 2025
Rating: 5
I've stayed in a couple other hotels in the Harrisonburg/Staunton area when visiting JMU, and this is by far my favorite. Always clean and well taken care of, easy access to campus and downtown, and a great evening vibe with occasional live music and a nice little bar in the lobby. Definitely recommend.

Great Hotel!
User: Kelly C from:
Published Date: Jan, 6, 2025
Travel Date: Dec, 1, 2024
Rating: 5
Very nice hotel. Room was clean and bed was comfortable. Parking was not bad as is was not connected to the hotel but the garage was only a short walk thru the breezeway. Customer service was friendly and helpful. Hotel is also connected to campus which was a plus. I will visit again.
Subratings:

Wonderful hotel!
User: GoPlaces08010387970 from: Lake Norman, North Carolina
Trip Type: Family
Published Date: Dec, 21, 2024
Travel Date: Dec, 1, 2024
Rating: 5
The hotel was perfect for a JMU graduation. We had three rooms with different family members and everyone had a wonderful experience. The rooms were clean, beds comfortable, and no noise. The staff was very friendly and helpful. Thanks so much!

Hines Dec 2024
User: Tonya H from:
Published Date: Dec, 21, 2024
Travel Date: Dec, 1, 2024
Rating: 5
I enjoyed my stay. I did ask for my room to be dusted (429). Loved the shower. Mattress was not top tier, but I rested well. Staff were very helpful and friendly! I will definitely return and recommend to colleagues and friends that travel to the area.

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