National Park Reservations | Trip Advisor Review for Hotel Madison & Shenandoah Conference Center

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Hotel Madison & Shenandoah Conference Center

TripAdvisor Traveler Rating:

1394 reviews

Quality Customer Service During & After Stay

User: RobinTom from: Kernersville, NC
Published Date: May, 9, 2025
Travel Date: May, 1, 2025
Rating: 5

The hotel was clean and comfortable. Rooms are a good size and the lobby was a great place to hang out. I had a question about billing, reached out to the hotel & they responded quickly and to my satisfaction. We will definitely return. As an added bonus, the restaurant Monty's had great wings and the best blue cheese dressing ever!

Subratings:

Rooms: 5
Value: 4
Sleep Quality: 5
Location: 5
Cleanliness: 5
Service: 4

Great Hotel at JMU

User: Pioneer33888290750 from: Illinois
Trip Type: Family
Published Date: Jan, 19, 2025
Travel Date: Jan, 1, 2025
Rating: 5

I've stayed in a couple other hotels in the Harrisonburg/Staunton area when visiting JMU, and this is by far my favorite. Always clean and well taken care of, easy access to campus and downtown, and a great evening vibe with occasional live music and a nice little bar in the lobby. Definitely recommend.

Great Hotel!

User: Kelly C from:
Published Date: Jan, 6, 2025
Travel Date: Dec, 1, 2024
Rating: 5

Very nice hotel. Room was clean and bed was comfortable. Parking was not bad as is was not connected to the hotel but the garage was only a short walk thru the breezeway. Customer service was friendly and helpful. Hotel is also connected to campus which was a plus. I will visit again.

Subratings:

Rooms: 5
Value: 5
Sleep Quality: 5
Location: 5
Cleanliness: 5
Service: 5

Wonderful hotel!

User: GoPlaces08010387970 from: Lake Norman, North Carolina
Trip Type: Family
Published Date: Dec, 21, 2024
Travel Date: Dec, 1, 2024
Rating: 5

The hotel was perfect for a JMU graduation. We had three rooms with different family members and everyone had a wonderful experience. The rooms were clean, beds comfortable, and no noise. The staff was very friendly and helpful. Thanks so much!

Hines Dec 2024

User: Tonya H from:
Published Date: Dec, 21, 2024
Travel Date: Dec, 1, 2024
Rating: 5

I enjoyed my stay. I did ask for my room to be dusted (429). Loved the shower. Mattress was not top tier, but I rested well. Staff were very helpful and friendly! I will definitely return and recommend to colleagues and friends that travel to the area.