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Hotel Madison & Shenandoah Conference Center
TripAdvisor Traveler Rating: 620 reviews
Great hotel with just a few minor attention to detail fixes
User: catherineh155 from: Salem, South Carolina
Published Date: Jul, 1, 2020
Travel Date: Jun, 1, 2020
Rating: 5
We stayed on our trip north and then again on our way back south. We reserved a king studio initially which came with a full kitchen. The room was clean with only one flaw, only one chair at the dining table for the two of us. On our return we had a double queen room. Once again the room was clean with one flaw, two tissues left in the box and almost no toilet paper left on the roll with no backup. The plus was the ability to sit down to a restaurant meal. This played heavily into our decision to stay at this hotel. We will definitely come back.

Dirty rooms
User: B8773GNalexish from:
Trip Type: Couples
Published Date: May, 30, 2020
Travel Date: May, 1, 2020
Rating: 1
DIRTY ROOMS! They don’t vacuum. I’ll start by saying it’s one of the better hotels in the area. That being said, the service made it piss poor. We checked into our suite, tired from the ride, relaxed for about an hour and as we unpacked we noticed food on the window area and on the floor. We called to have it cleaned and they allegedly couldn’t find the food (but we have photos). We were then given a $10 credit and told someone would service our room the following day. The “following day” we left all day and our room was not serviced. The man at the front desk lied by saying we had to call down for our room to be serviced, though that’s not what he said the night before. The whole point was they were supposed to come in and clean what they failed to clean yesterday. How disgusting can you be to leave your room with food and no real attempt to clean it despite a global pandemic? Don’t stay here. Also to note, bed is a uncomfortable and decaf coffee? Really?

Amazing Wedding Stay
User: sebastianbeltran1 from: Harrisonburg, Virginia
Published Date: May, 18, 2020
Travel Date: May, 1, 2020
Rating: 5
My wife and I recently got married and decided to stay at Hotel Madison on our wedding night. When we checked, she wearing her white wedding dress and I wearing my military dress uniform, we were greeted with a wedding congratulations and treated with great respect. The staff and manager were very nice and gave us free champagne and dessert for our wedding night. Staying at Hotel Madison was a fantastic experience and I definitely recommend this hotel.

Love Hotel Madison!!!
User: ellensU639QY from: Estero, Florida
Published Date: Apr, 28, 2020
Travel Date: Apr, 1, 2020
Rating: 5
My one stay here was fabulous. Lovely room. Beautiful facility. There was a fire alarm that night at about 1 a.m. It was in response to an actual event, though not one that was life threatening. nevertheless, the staff was efficient, polite, and highly skilled in handling the situation. Further, I've dealt with the Hotel regarding another event which ended up being cancelled. The staff was customer friendly, helpful, and understanding. Four stars! (Out of 4!)

Nice place with nice people good location
User: bahnbau from: Harrisonburg, Virginia
Published Date: Apr, 20, 2020
Travel Date: Feb, 1, 2020
Rating: 5
The location is great, it is within walking distance to the quad, d-hall, football stadium, downtown, Student success center, and many other places. The hotel has good service and is a good place to stay for a few nights. Great food btw.
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