NPR Reviews Provided by
Hotel Madison & Shenandoah Conference Center
TripAdvisor Traveler Rating: 1340 reviews
Rip off
User: stevesW1546ML from:
Trip Type: Business
Published Date: Jan, 26, 2023
Travel Date: Jan, 1, 2023
Rating: 1
I made reservations to attend a conference there but found that I couldn’t attend. The hotel charged me almost $300 cancellation fee. I could understand if the conference was in a few days, but this conference is a month away.

Wedding
User: kparker632023 from: Concord, North Carolina
Published Date: Jan, 10, 2023
Travel Date: Jan, 1, 2023
Rating: 5
Hotel was superb. The front staff was most courteous and helpful. Breakfast was cold and needed replenishment on Sunday, Jan 8 at 9am. Pool was 78 degrees on Saturday evening It was unnecessary to add $5.per day for parking

Fantastic!
User: theresaartale from: Spartanburg, South Carolina
Published Date: Jan, 5, 2023
Travel Date: Jan, 1, 2023
Rating: 5
Receptionists were very helpful and polite. Rooms were very clean and spacious. Affordable price. The lobby was big, bright, well decorated with a very welcoming feel. Nice casual restaurant. Great location near 81. The area with the college and other businesses, residences and a lot of lighting made me feel safe and comfortable. Wonderful experience. Will be my go to hotel when I travel.

Clean, beautiful, great staff
User: JLoy171876 from: Stanley, Virginia
Published Date: Dec, 13, 2022
Travel Date: Dec, 1, 2022
Rating: 5
I stayed the night after attending an event at the hotel. Everything was very clean, staff was polite and professional while being friendly and easy to speak with. The breezeway to get from the parking deck to the hotel seemed extra long as it was cold and windy.

Greatest place and so convenient
User: Jeanine W from: Abington, Pennsylvania
Trip Type: Family
Published Date: Dec, 8, 2022
Travel Date: Nov, 1, 2022
Rating: 5
My sister told me about the Madison when she took my nephew to visit schools years ago. Now that my own child is a first year student at JMU I have stayed in the Madison a few times. Immaculately clean, perfect location, and excellent bar!

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