NPR Reviews Provided by
Hotel Madison & Shenandoah Conference Center
TripAdvisor Traveler Rating: 495 reviews
Beautiful Hotel
User: JayW2145 from:
Trip Type: Solo travel
Published Date: Dec, 8, 2019
Travel Date: Nov, 1, 2019
Rating: 4
Visiting my daughter for Thanksgiving. This was my first time staying here. It is a beautiful hotel, friendly staff, easy parking, very clean room. Although my dogs were not with me the pet relief area was very nice (noted for future stays). Just a couple of things that would have been nice is more open surface in the room. Although it was great to have the keurig and ice bucket tray, they took up most of the space to put things. Since I knew I would have downtime in my room with my daughter, another chair so a second person could sit would have been nice since there was more than ample room. Minor things but because the hotel overall is so lovely it seems these would be easy to remedy.

Never stay here again
User: jearle346943 from:
Trip Type: Family
Published Date: Dec, 7, 2019
Travel Date: Nov, 1, 2019
Rating: 2
Room poor, desk personnel, very peasant & helpful. Bathroom doors poor and noisy, Restaurant poor with exorbitant prices. Put a family in a hall with college youngsters that were noisy all night. Call to the desk and they finally settled but the sliding bathroom doors are still noisy . that style door for a hotel has to be one of the dumbest designs possible.

Inconvenient
User: Haleigh J from: Bethlehem, Pennsylvania
Trip Type: Solo travel
Published Date: Dec, 6, 2019
Travel Date: Nov, 1, 2019
Rating: 2
The hotel was beautiful, but upon my arrival, no one was behind the front desk, and I waited over 15 minutes before I found someone to check me in. During checkin, I was told that the key card system "wasn't working very well," and every time I wanted to get into my room, I needed to call the front desk so someone could physically come up to the 5th floor to unlock my room. I never received a key card. This was terribly inconvenient because I was traveling with a puppy who needed to be taken outside every few hours, sometimes in the middle of the night. These factors really impeded on my ability to feel comfortable and relaxed during my stay.

Comfortable and Convenient
User: Slim_0601 from: Greeneville, Tennessee
Trip Type: Family
Published Date: Dec, 5, 2019
Travel Date: Dec, 1, 2019
Rating: 4
The Hotel Madison was a last minute decision after being on the road all day. Reservations were quick and accurate. Check in was speedy. The room was not exceptional but was quiet and comfortable. Not a big fan of the bathroom barn door but understand it's the "in thing" right now. Shower pressure was great and invigorating. It would have been nice if the bar and/or the restaurant was open, but there were options that weren't a terribly long drive. Would stay there again.

Great place!
User: Happiness43585490559 from:
Trip Type: Family
Published Date: Dec, 5, 2019
Travel Date: Nov, 1, 2019
Rating: 5
Hotel Madison is a great place to stay close to the university. Service was great and the parking is very close by. The rooms are very clean, spacious and updated. Great rate for a quick overnight stay.

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