NPR Reviews Provided by
Mormon Lake Lodge and Campground
Susan B from:
Trip Type: Business
Published Date: May, 17, 2019 Travel Date: Apr, 1, 2019 Rating: 1
False Advertising - Not Rustic, just Tacky
Round Up Cabin #40 - very small. Liked the location up high on the property. Yes, there is a coffee maker but no service on the second day, so no coffee on the second day. I don't believe claiming you are a green resort justifies "lack of service". Fine with using the same towel twice, but not replenishing the coffee on the 2nd day is inexcusable. If the coffee is there the first day, one would expect that coffee would be included in the 2nd night's price as well - it was not.
There was a nauseating, glossy picture book in the room about the Forever founder/executives. It is basically a photo journal of all the people who have become millionaires in the company. And here I sat contributing to their wealth with no wi-fi, no TV, no coffee and an awful polyester bedspread from the 70's. Going rustic is definitely my style, but this was not rustic, it was cheap and tacky. I would never stay here again. The politics of the owner is none of my business, so keep it out of view.
Forever resorts, if you're reading this you ought to refund my money - at least for the night you did not bother to provide service. I was in room #40 May 15 & 16. Put it on the card.
Front desk would not give me my key until 4pm. I was attending an event down the road and said I would be arriving later than that, would someone be at the desk? No, no one would be there after 4, I had to retrieve the key at 4pm! What is that all about?? This company has it's rules written to benefit their bottom line, but no customer service on the other side. When I arrived there were maybe 2 cars parked in the whole resort - who would have been inconvenienced if I'd received the key 1.5 hours early?
I've traveled far and wide, nationally and internationally and have received better customer/human services in 3rd world countries.
Customer service - zero/ten
Accommodations - zero/ten
Location - ten/ten
Cleanliness - five/ten
Wow, glad I'm home.
- Rooms: 1
- Location: 5
- Service: 1
Tami C from: Spring Creek
Published Date: Feb, 13, 2019 Travel Date: Jul, 1, 2018 Rating: 4
This is a great place the restaurants are great everybody pretty friendly. Lots of side by sides and horses.
The only negative is the campground/RV area is VERY small and the sites are close together. We have a 35 ft fifth wheel and had to be moved from original site. The second site was long enough but when we opened our awning it touched the awning of the camper, which was facing us.
chasmpines from: Georgetown, Texas
Trip Type: Family
Published Date: Apr, 28, 2018 Travel Date: Apr, 1, 2018 Rating: 1
Big dust bowl
Do not go to this RV park. It is a huge dust bowl with nothing to do. My grandson got sick and we had to leave after being there an hour-no refunds. This is a very special place you should not see. If your plan is to sit in your RV and watch dvds or to drink draft beer at there bar-this is the place to go.
LivinInAZ from: Phoenix
Trip Type: Friends getaway
Published Date: Oct, 9, 2017 Travel Date: Oct, 1, 2017 Rating: 4
Rocky start but overall good stay
We attended a wedding and stayed onsite here. The wedding ceremony and reception were fabulous. Good for the newlyweds to put their personal stamp on the event. We stayed in an Elk View Cabin (#25). When we booked online it allowed us to book for one night. Later we found out that the policy is a two night minimum. I called to make sure all was still okay - after all they had already charged card for the full amount. The person who answered the phone was very uncomfortable saying that my reservation is okay for one night. So I was passed on to a manager who seemed very incensed that I 'got away' with a one night booking online. I was told they were having website issues but that my reservation will still be honored. When I hung up I was not sure what would happen upon check-in. Once there, it was not mentioned and all was just fine. The cabin itself was very simple but super clean. The bed was old and soft so unfortunately we did not get a good sleep. The cabin was old style but quaint. It works for the setting. We did enjoy it overall and were happy we didn't have problems about the reservation. The place is really great for larger groups/weddings so highly recommend for that purpose!
Will stay again if the opportunity arises.
Lauren B from: Lee's Summit, MO
Trip Type: Family
Published Date: Aug, 14, 2017 Travel Date: Jun, 1, 2017 Rating: 5
Family Reunion 2017
We had our family reunion here this year, and we were all thrilled that there were so many options: camping, RV hookups, motel- style rooms, cabins and rental houses. Our family is pretty diverse, and there was appropriate lodging for everyone. The restaurant is excellent.
As far as the rooms, I wish they had air- conditioning. And they'll only bring you clean towels if you call the front desk and ask for them.
We weren't able to find out much about the resort before we got there. Their website pretty much only talks about the restaurant. We were hoping there'd be a pool, but there isn't one.
Also, my husband called several times to get information, and left several messages. No one ever called him back. They seem like they're under-staffed.