NPR Reviews Provided by
Far View Lodge
Jillnt6772 from: Bethesda, Maryland, United States
Trip Type: Couples
Published Date: Jul, 19, 2019 Travel Date: Jul, 1, 2019 Rating: 3
So dated and in need of an update and better service
I guess because they are the only game in town, they don't care about customer experience. Aramark runs the place and I give them a D. The room itself is fine. Nothing fancy. But literally no amenities. No hooks to hang face towels, back packs, hats etc. No TV. Ok not a big deal there, but the internet reception is awful. AND our phone to the front desk in our room did not work. When I told the reception desk, their answer was 70% of the phones don't work. That's up to Aramark to fix. REALLY? What if there was an emergency in the middle of the night?
And don't get me started on how awful the service is in the restaurants. Again, only 2 sit down with service restaurants for dinner. One is walk in, the other takes reservations. We ate at both. We preferred not to eat at Metate more than once since it was on the expensive side and we wanted simpler meals (like hamburgers). There is a lovely deck outside the restaurant you can sit and have a drink while waiting for your table. The problem is that they have no idea how to manage your expectations. We were told we'd have a 30 minute wait for an outside table. After 30 minutes, they said it would be another 20 minutes. So we tried to get another drink at the bar, but the problem is that the bartender is also a waitress. There were 3 layers of people waiting for a drink and no one to get anyone one. It took almost 15 minutes to get a drink. We were still waiting for an outside table after an hour! We said we'd sit inside. The waitresses were apologizing all over the place to everyone because there were so many frustrated people who were told they' d be seated within a time period but they weren't. We ordered our meal. Another 30 minute wait. But WAIT, our meal was served to another table! And instead of realizing their mistake the waitress took it back to the kitchen. They are such a mess and so under staffed. They have a "game room" and a tiny tiny gym downstairs, but there are no tables to play the games on, the furniture looks like it should be burned and the gym is so small that 2 people couldn't fit into it. Shame on Amarark. ITs a pity because the location is great! The tours are great. But the lodge is unfortunately not.
- Sleep Quality: 3
- Cleanliness: 3
- Service: 2
carrigancourt from: Seattle, Washington
Trip Type: Couples
Published Date: Jul, 19, 2019 Travel Date: Jul, 1, 2019 Rating: 4
Lodge in the park!
Since we allotted two full days to explore Mesa Verde NP, we were happy to book here at Far View Lodge because it’s in the middle of the park, thus avoiding unnecessary re-navigating the 45 min windy roads from the park entrance each day just to get to this midway point. Our deluxe King room was on the second level (top floor #136). It was small, rustic but comfy, with a surprisingly larger and more updated bathroom than expected. No TV but good wifi 😊. The entire lodge is much like many other National Park lodges, but a bit more dated and less “grand”; but perched up on a ridge overlooking vast vistas, its setting is truly majestic. The views from our room and private balcony were stunning: the first night we had “front row seats” to a magnificent lightning storm that rumbled and flickered and lit up the entire dark sky for over 30 minutes! In the early morning, we enjoyed the quiet sunrise over the distant mountains, and spotted a large antlered deer (?) scampering along the wide meadowy strip below our balcony. The balcony had two chairs and small patio table plus a long bench, so we enjoyed some quiet morning time here looking out over the beautiful and vast park.
Another plus was that we could stroll next door to have our meals in the Metate Room and Far View Lounge. Both offered breath-taking views.
Special note: We starting planning one year in advance but there were no openings here, so we settled for a hotel outside the park. But then 6 weeks before our visit we checked again and were able to grab the room of our choice! So glad we were watchful! We also took advantage of the upgraded room package that included two tickets for the 700 year bus tour of the Cliff Palace and Chapin Mesa. Worked out to be a wonderful two-for-one deal, plus we had a fascinating ranger-narrated tour of the cliff dwellings featuring the historical setting of the area.
- Rooms: 3
- Cleanliness: 4
- Service: 4
Aaron D from: Chicago, Illinois
Published Date: Jul, 18, 2019 Travel Date: Jul, 1, 2019 Rating: 5
Amazing location. Great meals.
My family of four stayed in the lodge mid-July 2019. Amazing access to the park. Great gift shop and both food options were great.
The facility is slightly dated but I love the layout, offering views all over and it helps you get a jump on early tours just about anywhere in the park.
The price was reasonable and just relaxing at the Metate room or the Lounge terrace was so nice. Loved that they featured local and cultural food items and local drinks.
Yes, it's 40 minutes into the park and can hamper leaving to see Cortez, Canyon of the Ancients or other sites but totally great otherwise.
dougpilcher from: Phoenix, Arizona
Trip Type: Couples
Published Date: Jul, 15, 2019 Travel Date: Jul, 1, 2019 Rating: 2
Tired, Very Tired
OK, we had a Kiva Deluxe view room with a king bed. The lodge location is superb as was the view and the small balcony off our room. With the exception of the windows which were filthy, the room was clean and the bed was very comfortable. Now the critical part, the Far View Lodge badly needs an update. The shower faucet was ancient and broken, the sink faucets were coming out of the wall, all of the lamps and electric appliances were unplugged, the below the window mounted a/c unit’s power cord was lying on the floor in front of the balcony door, and the furniture was just worn out.
463Bob from: Winter Haven, Florida
Trip Type: Solo travel
Published Date: Jul, 11, 2019 Travel Date: Jul, 1, 2019 Rating: 5
The Far View Lodge is beautiful. The beds were comfortable. The staff was very friendly. Check in was a breeze. WIFI was decent and the bathroom was small. Did I mention the view? Wow! Just beautiful! Wish I was still there.