NPR Reviews Provided by
Chisos Mountains Lodge
Over priced, underwelmed
User:
K7512XXtedb from: Plano, Texas
Published Date: Oct, 6, 2024 Travel Date: Oct, 1, 2024 Rating: 2 This is certainly not a $200 a night stay. The buildings are old and tired, some date to 1944. Our first room had a strong chemical odor and we were moved to a second room. A partial list of the issues: no daily maid service, get your own clean linens, mold in the bathroom, cracked floor tile throughout,broken lamp, peeling paint,shabby furniture, uncomfortable beds, cracked fridge door, bushes growing thru the wood deck. If I go to Big Bend again, I'll stay outside the park.
Subratings:
- Rooms: 2
- Value: 1
- Sleep Quality: 1
- Location: 5
- Cleanliness: 2
- Service: 5
Cleanliness of the Chisos Mt Lodge
User:
Leslie B from: Tacoma, Washington
Published Date: Sep, 23, 2024 Travel Date: Sep, 1, 2024 Rating: 3 My husband and I visited Big Bend NP and stayed at Chisos Lodge for two nights. The park was beautiful, but the lodge was old and dated, apparently up for replacement. The food was excellent and the staff pleasant and efficient. There were multiple lodge rooms in multiple locations on the property. The biggest drawback was the lack of cleanliness in the room, and especially in the bathroom which was filthy. There was a yellow ring in the toilet; the bathtub was chipped, discolored and stained; the grout at the junction of the tub and shower tile, tile around the shower, tile at the junction of the tub and floor tile was disintegrating, dirty and discolored. Everything needed a good scrub everywhere. When we checked out we expressed our concern about the cleanliness and the response was “we have hard water”. Don’t be discouraged, because the location is excellent and the park worth seeing, especially the high water Rio Grande River flowing out of Santa Elena Canyon.
Hopefully helpful, Leslie
Subratings:
- Rooms: 3
- Value: 3
- Sleep Quality: 3
- Location: 5
- Cleanliness: 3
- Service: 5
Bait and Switch and Cancel
User:
Dave W from:
Published Date: Aug, 30, 2024 Travel Date: Aug, 1, 2024 Rating: 1 They advertise some of their cottages as "pet friendly." I reserved one and paid a deposit seven months in advance. The week of my trip, they told me they allowed dogs in the rooms while guests were there and didn't allow cats at all. This contradicts what's on the website, on the reservation receipts, and what they told me on the phone when I made the reservation. Great that there's a lodge in the park; kind of crappy if that lodge ruins people's vacations at the last minute.
Great Place and Location
User:
Terence1430 from: Monterey, California
Published Date: Jun, 29, 2024 Travel Date: Jun, 1, 2024 Rating: 5 Great location and this motel was perfect given the location. It is simple but clean. Hiking trails very close by. Wifi available in the restaurant area. The food at the restaurant was excellent. I enjoyed the spinach salad and vegetarian burger. The power for the whole complex when down for half a day due to a storm but the employees were able to cook food on generators!
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5
Great restaurant, beautiful views!
User:
newmexjags from: Ormond Beach, Florida
Published Date: May, 29, 2024 Travel Date: May, 1, 2024 Rating: 5 We were in Big Bend National Park, drove up to Chisos Mountain Lodge to escape the heatand have lunch in the restaurant. The food and drinks were very good, but the view was spectacular! According to a ranger, it's a great place to watch the sun set. They have a lovely outdoor patio. I could see watching the sunset from there with a drink in hand.
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5