Stayed at Under Canvas Zion with high expectations - the pictures online make it look stunning and the thought of glamping under the dark Utah skies sounded nothing short of magical. My partner were desperate to have a clear view if the milky way (like in the photo) and the Under Canvas photos showed just that. Having "Glamped" in both Asia and Africa, I can confidently say that this isn't quite Glamping. When we arrived, the host spent a couple of minutes explaining how Under Canvas wasn't a hotel and therefore didn't have a lot of the basic facilities you would get in a hotel... The positives - great location (close proximity to Zion Park and all the cool experiences that Zion has to offer), friendly staff, good food in the morning and evenings. The not so positives - the tent has no amenities (no tea/coffee etc.), no heating which is a huge issue when the fire you have to build barely lasts in the cold at night, poor housekeeping (asked for tent to be serviced and came back with the bed still not made), lack of meal options outside of breakfast and dinner (there are basic sandwiches which you can purchase). Again, if it wasn't marketed and priced as a glamping experience, I would probably rate it higher.

Super experience. Surrounded around nature with great accommodations and friendly , really helpful staff . You have everything you need and plus the feeling of tent camp . We enjoyed it with friends , recommended to visit also with the kids

Beautiful location and friendly staff! Clean facilities. Would highly recommend. Everything from check-in to check out was a pleasant experience. Excellent onsite dining. Nightly activities were also impressive. Very secluded, quiet, private.

My family and I stayed in a joint tent at Under Canvas. The first night was extremely cold, and the fire went out every two hours, which was annoying. The next two nights were way more enjoyable, being way less windy and enjoyable. The last night however, was windy again, and very uncomfortable. I did love this stay at Zion, allowing me to unplug and have time to myself while camping, after all, there was no WiFi. I did not love the fact that there was a chain handle when showering, which made it harder to shower. I did enjoy the stay otherwise, and I loved the way it helped me get away from the outside world!

I regret choosing Under Canvas Zion for my trip. The entire experience was underwhelming, and the staff’s attitude was both disappointing and unpleasant. The tent was freezing cold, and the wood-burning stove was entirely inadequate — the fire logs would burn out every two hours, making it impossible to stay warm throughout the night. The pillows were lumpy and uncomfortable, and the amenities were minimal and did not match the premium price being charged. To make matters worse, I had an incredibly upsetting encounter while checking out. The front desk informed me that a restaurant bill had been charged to my room. I explained that I hadn’t eaten at the restaurant. The manager, standing nearby, immediately questioned me: “Are you sure about that?” I confirmed that I was. He then sat down, checked his computer, and asked again: “Are you sure you didn’t have dinner at the restaurant?” I replied, “Yes, I’m sure.” He continued pressing: “Did you not eat dinner last night?” Though I found the question irrelevant, I calmly answered, “We had dinner before arriving.” Amazingly, the interrogation didn’t stop there. He went on to ask, “Where did you eat dinner?” At that point, I felt genuinely offended by his accusatory and condescending attitude. The suggestion that I would attempt to deny a legitimate charge was both unfair and insulting. I asked why names aren’t verified when a charge is made to a room, and why the situation couldn’t have been resolved by investigating the error rather than interrogating me as if I were lying. Frankly, it’s hard to imagine anyone disputing a restaurant charge unless it was truly a mistake. I chose this location based on a positive prior experience at Under Canvas Mount Rushmore, but this stay has left me deeply disappointed. After this experience, I will not stay at another Under Canvas property again.