NPR Reviews Provided by
Under Canvas Zion
TripAdvisor Traveler Rating: 172 reviews
BEST Glamping Experience
User: ksgallagher from:
Trip Type: Friends getaway
Published Date: Jul, 7, 2020
Travel Date: Jul, 1, 2020
Rating: 5
Pulling up to Under Canvas Zion we were absolutely stunned - tents are scattered throughout the camp with the perfect amount of space and privacy, the lobby & dining tent is located in the center with seating areas both inside and out, and the bathrooms are just a short walk from each room. The campsite is totally secluded, about a 20 minute drive from Springdale and the entrance to the park, and the views are unbelievable - see photo! Immediately upon our arrival we were welcomed, quickly checked in, given a tour of the grounds, and given a goodie bag which included hand sanitizer (great given the circumstances), a map, menu, activity list and candy - really cute touch. Staff member Kendall made us feel right at home. His customer service is outstanding. He anticipated all of our needs and had ‘yes’ answers to every question - something we noticed right away and really appreciated. ALL staff members were amazing. The service was impeccable and a big reason why we chose to add on another night! The food was delicious (another plus). I had the homemade Overnight Oats every morning and the Chicken Caesar Wrap - highly recommend both! The options for breakfast and dinner are all super healthy and not crazy expensive like other hotel restaurants. They had a BBQ Ribs special on the 4th of July and we all agreed these were the best ribs we’ve ever had. We did not have one issue or complaint during our stay. Other reviews describe the heat in the tents, yes they are definitely hot, but if you’re exploring Zion and hiking during the day, the heat isn’t a big deal (you’re in the desert so the high temp should be expected!) Each tent has two small fans and if you let your room air out before going to sleep it shouldn’t be terrible. Also brought up in other reviews is the WiFi - there is no WiFi at the camp, but there is service with AT&T + Verizon and there are no outlets in the tents, but concierge provides portable chargers if requested to charge your phone or any other device with a USB port. I really can’t say enough about this place. I would 100% come back and recommend Under Canvas to everyone looking for a luxury camping experience with ALL of the amenities. My group and I were so sad to leave Zion and our cozy tent, we’re planning our next trip to another one of Under Canvas’ locations!! Thank you Under Canvas for making our 4th of July trip in Zion one we will never forget ❤️

Tents are impossibly hot with no windows
User: 775SimoneS from: Malibu, California, United States
Published Date: Jul, 6, 2020
Travel Date: Jun, 1, 2020
Rating: 2
Super poorly designed tents. It was so hot and you couldn't open the windows. I camped on Smith Mesa the next two nights in a regular tent and was more comfortable (not to mention saving $400+ dollars a night). This place is overpriced and not well set up. We glamp constantly and have stayed in tents in much hotter regions (in the Namib desert, Morrocco, Sahara etc). We are not people who complain and I hate AC - but this had no cross ventilation. We were miserable and they provided no amenities in the room to make it more comfortable.
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A great place to base yourself for a Zion visit
User: Sunny M from: Seattle, Washington
Published Date: Jul, 5, 2020
Travel Date: Jul, 1, 2020
Rating: 5
We stayed here for 3 nights, while canyoneering, narrowing, and hiking Zion. What a wonderful location and concept. The nights are quiet and serene, the mornings you wake up to quiet sounds of the desert, and the service was some of the best we experienced in Utah. I would recommend getting the stargazer room if available here, ours came with a teepee for the kids, which they loved. The in room bathroom and shower were a great addition, and the staff couldn't have been friendlier. It is located about 20 minutes outside of Springdale, but that is part of the needed charm. Beds are very comfortable, and there is something about going to sleep looking at the Milky Way.
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A Unique Experience- They Need Some Help Though
User: Justine F from: Fairfield, Connecticut, United States
Published Date: Jul, 3, 2020
Travel Date: Jun, 1, 2020
Rating: 3
Truly a unique experience and we want to say that everything is a bit different during a pandemic so please note that when reading this review. First - if it is going to be very hot, this isn't the greatest option but still beats regular tent camping by far. Each tent has misters and very tiny fans that help a bit. We stayed in a Stargazer tent- the stargazer window was completely scratched/fogged over - not a star to be seen. The tents are clean but definitely a bit warn. The camp is working in reactionary mode - we needed a valve replaced to make the misters work, the shower (w/hot water) was excellent but difficult to manage with the tent side pushing in on you, it was very nice to have the bathroom in the tent - from what we could tell the shared bathrooms were sometimes closed. The restaurant offered nice options and they were very good with masks and distancing (though employees should have masks that fit and don't fall down - employers please provide them!). All in all it was a beautiful view, interesting experience but anything more than three nights would have been too much. The price point is not on par with the quality.
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Wonderful Family Stay
User: ChrisN6 from: Denver, Colorado
Published Date: Jun, 22, 2020
Travel Date: Jun, 1, 2020
Rating: 5
My family of four recently spent 3 nights at Under Canvas Zion, and were blown away by the beauty, service, and comfort. The location is excellent, about a 20 minute drive to the main park entrance, with access to plenty of other nearby trails and exploration opportunities. I can't say enough about the staff and service - April, Sarah, and Stacey (among others) were so friendly and helpful, truly making us feel welcome and comfortable, and providing lots of tips and info on what to do in the area. We opted for the deluxe tent with an adjacent hive, which the kids loved. The hive had two very comfortable twin beds, and the main tent had a luxurious king bed and full bathroom, plus a porch and sitting area. The bed is so comfortable and makes for a great night's sleep. Nightly s'mores, great fireside conversations, and wonderful food onsite at Embers helped make each evening special. The beauty of this property is nearly indescribable. 360 degree views of stunning landscape, incredible sunsets, and the star gazing! We saw multiple shooting stars each night and were absolutely floored by the abundance of stars and planets visible in the sky. I would highly recommend staying here to anyone looking for a fun and unique outdoor experience that includes plenty of comfort and wonderful service. We'll be back!
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