NPR Reviews Provided by
Grand Canyon Plaza Hotel
TripAdvisor Traveler Rating: 2290 reviews
Clean, yet dated hotel, with limited service options
User: Roën B from:
Trip Type: Family
Published Date: Aug, 27, 2022
Travel Date: Aug, 1, 2022
Rating: 2
We had a two night stay at the Grand Canyon Plaza hotel. It was well situated for our visit to the Grand Canyon, reasonably priced and clean, but there were some drawbacks: -No possibility to have our bags held for a few hours (not even one backpack). -Rooms are dated, smell a bit damp (due to poor airconditioner) but they were clean -airco was terrible in itself -Icemachines on three floors broken, had to go to a different building for some ice In summary if you want a well situated hotel and are not to picky on this place being a bit outdated, it’s a reasonable pick

Perfect location to visit the Grand Canyon but hotel has seen better days
User: WanderingFour from: Mexico City, Mexico
Trip Type: Family
Published Date: Aug, 19, 2022
Travel Date: Aug, 1, 2022
Rating: 3
This hotel is about a 15 minute drive from the main gate of the south rim of the Grand Canyon, making it easy to arrive in time to watch the sunrise and have an early and peaceful start to visiting the Grand Canyon. It is also located right next to a visitor’s center where you can watch an iMax movie about the exploration of this natural wonder. The town has limited options for non-fast food and the grocery stores are very expensive so you will want to stop somewhere before you arrive. The hotel is also quite worn and the rooms were not very clean, so don’t plan on spending too much time there.
Subratings:

Thank you Cedrick and Lyla for your hospitality!
User: Momlifewkids from:
Trip Type: Family
Published Date: Jun, 26, 2022
Travel Date: Jun, 1, 2022
Rating: 5
We stayed 2 nights with our children ages 12-14. I found myself in the lobby early because of the time zone change and had a wonderful conversation with Cedrick who was cordial, kind, and attentive. He had extensive knowledge of the area and surrounding communities and spoke with me about its history. When the lobby coffee machine needed attention, he brought me a fresh cup from the restaurant. He also did this for other patrons entering and exiting as the machine was attended to. Lyla was also very kind and helpful. She checked us in and, later at the restaurant for dinner, did her best to accommodate my food allergy and even showed me safe breakfast options if we decided to eat there the next morning. Our room was very clean, the staff welcoming and, as the other reviews mention, the location is accessible to everything. Great experience for our family. I would definitely recommend it to others.

Avoid Cedric at the front desk
User: jgF5764OU from:
Trip Type: Couples
Published Date: Jun, 21, 2022
Travel Date: Jun, 1, 2022
Rating: 2
Room was dirty - dust everywhere - the bar/lounge was closed so no happy hour - the feel is of an old hotel not well kept. But above all, avoid Cedric at the reception / front desk; nasty attitude didn’t even acknowledged us when we were checking in- right there and then made the whole experience go down the drain. We weee there for 3 nights.

Richard is great
User: dhavala2022 from:
Trip Type: Family
Published Date: May, 24, 2022
Travel Date: May, 1, 2022
Rating: 5
Richard, the concierge at the grand plaza Canyon hotel helped me plan my trip. He asked me how much time I had and gave me a detailed itinerary. This made our experience spectacular. He suggested scenic points, picnic areas and food.

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