Nice food and rooms. Good service from fnb team, front desk and housekeeping. Many entertainment can get in one hotel. Fully recommended to checkin here for holidays. We come again in a few months. Thank you for all the services given to us’s

We love these old national park inns so I was really excited to book two nights here after Labor Day (Sept. 8-10) and just 5/6 weeks in advance! The location is perfect as everyone has mentioned so what was the problem...I expected the queen room with private bath to be small but after peeking into 5 other queen rooms (while housekeeping was at work) I realized we had been duped! Our room was much smaller with the bed pushed up against the wall so I had the choice of crawling over my husband or placing my right hip against the room sink and diving into place. When I talked to the manager about this situation, she admitted that we were charged the same nightly rate as those who were in the slightly larger, more adequate queen rooms in which you can enter the bed from both sides. Apparently they changed the online room description after I had booked. Really?? I purchased breakfast for two ($70) for both mornings of our stay. After the first morning I realized this was a huge mistake as the hot foods on the buffet were lukewarm at best because the chaffing dishes were room temp (no one had put the heating elements in place). I tried to get out of my prepurchase of the next day's breakfast but because it would have required the manager to redo our whole portfolio, I let it go....really?? The second morning the chaffing dishes were warmed by the sterno so the food was a better temperature but the cost+tip was still not appropriate for the buffet offerings. One evening we sat on the sofa in front of the the massive, stone fireplace so I asked a young employee if he would light the logs as there was a chill...we were told he was not permitted to do so because of wildfire season so we dropped it not knowing if this really had to do with the fires far, far away from the inn or not (fortunately we never smelled smoke the whole 11 days visiting Olympic NP, Mount Rainier NP, and North Cascades NP). Perhaps this was also the reason people vacated the patio as the heat lamps weren't turned on?? On the hotel's evaluation sheet I indicated that I would like to receive a phone call regarding our stay...now 2 months later I still haven't heard from corporate. This is truly a lovely, historic inn that you should consider but please understand what you are paying for before arrival so you won't be surprised! Improvements are definitely needed.

We booked the hotel in Feb 2024 and received our confirmation and details on how to check in. When we arrived there was an issue with our reservation. Apparently our room had been given away in error and they were fully booked. The staff was extremely apologetic and worked to find us suitable accommodations in a hotel very close by. They were absolutely wonderful to deal with. They also treated us to dinner both nights of our stay to in their wonderful restaurant to make up for the inconvenience. I would highly recommend staying and dinning with them if you are in the area.

The main hall of the Inn is a spectacular 1920s National Park lodge. It is a wonderful place to sit and relax, play a board game and enjoy the ambiance by the fire. While there is cell service, no TV or wi-fi. It is incredibly convenient to be able to stay inside the park and be ready for hikes on the mountain and enjoy relaxing at the end of the day but that is where it ends. There is no bar so bring your own soft drinks, wine, beer and glasses. Corkage $20 if you drink it in the dining room but lots of people were drinking in the main hall. We had a queen room 305 with bathroom in the annex, about the size of a small inside cabin on a cruise ship for $300 a night. Bring your own food. After labor day, much of the international staff leaves and the dining room converts to buffet, $37 for dinner and $35 for breakfast. In spite of the dining room being partially empty, the wait for dinner was 20-35 minutes (pager). The dinner buffet was worthy of a retirement home, mixed salad, assorted cheese and fruit, tough dry chicken and salmon, tasteless man-n-cheese and pasta, mashed potatoes, overcooked asparagus and undercooked broccolini. The beef filets were reasonably good and tender but constantly needing a refill. Most of the deserts were okay if they were not gone and awaiting replenishment. The staff was not keeping up the buffet very well and items were constantly empty. Took 15 minutes to get salad dressing refreshed. Most items looked ravaged, like a class of 6th graders had just gone through. Not sure why I left a 10% tip because the only service was to fill water glasses, deliver purchased drinks and clear plates. The staff was working hard but there were just not enough of them. We did not bother with breakfast. It was also a buffet and at $35, would have cost $95 including coffee, tax and tip. One day, we tried the snack bar behind the gift shop and it was just as bad. Nothing cooked to order. All the food was in plastic wrap blown up like a balloon from the change in altitude when it was brought in from sea level. Convenience gas station quality. We had 2 sausage, egg and cheese biscuits, 2 coffees and a cinnamon bun heated in the microwave for $35. Thank goodness we stopped at Subway on the way up and put lunch in a cooler. Bring your own food. Overall, staff was helpful and friendly and the atmosphere was great but plan to start you weight loss diet at the Paradise Inn.

We were only there for one night and had booked one of the rooms with its own bathroom, so no sharing. It's not a luxury modern hotel and probably wouldn't work if it tried to be one! Our hotel guide listed the room's facilities as 'a desk' and indeed there was one, so that's fine. Having read other reviews, I certainly agree with many of the issues raised - the car parking is ridiculous. There need to be some parking spaces dedicated to hotel guests - we were lucky and found one close by but others had to park a long way away as things became more crowded. I also agree that, whilst the hotel's dining looked very good, it's very expensive for what it is, and consequently the small coffee shop off the lobby really cannot cope with the demand from those note using the restaurant. Having said that, what a stunning location. We weren't there to hike, so just relaxing and enjoying watching the world go by was lovely. Very nice indeed.