NPR Reviews Provided by
The Ahwahnee
TripAdvisor Traveler Rating: 3315 reviews
A 2- star quality hotel (generously)
User: Jet316241 from:
Trip Type: Family
Published Date: Jun, 21, 2024
Travel Date: Jun, 1, 2024
Rating: 2
On the plus side, the hotel is historic, and rooms are very hard to find in the valley on busy days. And the location is unbeatable. But you should know that this hotel is very old, poorly maintained, and not managed well. It’s a shame, as you can see what it once was. Yes, they are supposedly renovating- but that’s been going on for 2 years and by appearances it will take many more. Our bathroom leaked from the ceiling. The rooms and the hallway are worn and smell musty. Some of the staff are nice, but there aren’t many of them and some are upset with management and tell you about it. The dining room could be truly awesome- but they only serve a fairly mediocre buffet (“due to the ongoing renovation”). For some reason they have parked construction vehicles right outside the huge windows. I don’t mind paying for quality, but the price/quality ratio is way, way off. This is really a one or two star quality hotel (at best), but it’s marketed and priced a 4 or 5 star. But, we did get to stay in a primo location… so it was a good trip anyway.

Renovation in process June 2024
User: Jeff S from: Carlsbad, California
Published Date: Jun, 17, 2024
Travel Date: Jun, 1, 2024
Rating: 3
Just to let everyone know, the Ahwahnee is undergoing quite a bit of renovation right now so you will not get full use of the grounds. All outdoor dining areas seem to be blocked off for construction and are not accessible. Some large areas near the hotel are also roped off due to danger from recent rockfalls. The Great Room with the fireplace is available to sit and hang out with a drink, which you have to order from the small bar near the entrance to the restaurant. The restaurant looked like it was open with table service, as far as I could tell. We did not try to eat there. I was just there on June 11, 2024.
Subratings:

What a terrible disappointment
User: lobrown170 from: Palo Alto, California
Published Date: Jun, 14, 2024
Travel Date: Jun, 1, 2024
Rating: 1
My husband and I came to Yosemite for the first time in 30+ years, excited for the beauty of the park and a splurge at the Ahwahnee. The park's beauty exceeded our expectations; our hikes were incredibly beautiful, and we met friendly tourists from around the world. The park's beauty is truly spectacular. The Ahwahnee, however, was a grave disappointment. As others have written, they warned us of the remodel underway, but we were warned only about extra noise and a lack of access to some areas of the hotel. While we were prepared for that, our problems far exceeded what we were warned about: 1) we were required to pay $30/day for valet parking 2) the hotel had only the buffet open in the dining room - no a la carte ordering at all - and it is so overpriced for the food they offer. At dinner, for example, when I went to the buffet, two of the very few entrees were completely empty, and I was told it would be awhile before they could be replenished. 3) We thought the Bar would be our hope for more modest food selection, and soon after our arrival, it was shut down "until further notice." We have no idea what happened, but truly, the only food options in the hotel thereafter were crackers and nuts from the store, and the expensive, bad tasting buffet. 4) Wifi is terrible. Every single time you want to look at your phone, you need to re-enter the login information and wait... 5) The air conditioning in our room could either be set at freezing or warm - there was no in between that was comfortable. 6) The hotel's computer system was down, so charges couldn't be made to our room All of this for $670+ a night! We would have been FAR better off staying at Yosemite Lodge where the dining room was excellent and rates more reasonable. I agree with other commenters - the hotel is permanently damaging their reputation by slashing their service and not maintaining their systems. The icing on the cake was at checkout, when we wanted to share our disappointment with a manager. Stephen, at the front desk, said he could help us. When we described everything, he NEVER offered an apology. All he said was, "I see where this is going" as if we were gaming his system. Sadly, my lasting memory of the Ahwahnee is the TERRIBLE customer service that followed our very disappointing stay.
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Disappointing
User: profpcr from: London, United Kingdom
Trip Type: Couples
Published Date: Jun, 9, 2024
Travel Date: Jun, 1, 2024
Rating: 3
Nobody thought to tell us that our balcony was inaccessible because of construction work. Somebody thought we should be charged the full rate anyway. Only when I complained was the rate reduced. This is a very special place in a magical location and the lovely staff are doing their best, but the construction is having a significant impact. The kitchen is operating out of a trailer; fine dining is a buffet; outside drinking and dining areas are closed; there is no room service; drinks and meals can’t be charged to the room; and valet parking at $30 per night is mandatory. There might have been less reputational damage if they had closed the hotel during the construction.

Disappointing
User: Marylou R from:
Trip Type: Friends getaway
Published Date: May, 31, 2024
Travel Date: Jun, 1, 2024
Rating: 2
We have stayed at many park lodges. Usually, although old and sometimes dated, the upkeep is good, and it feels like a special experience. This stay did not feel at all like a special experience. The good: The location can't be beat. The staff was friendly and efficient. The food tasted great. That accounts for the 2 stars. The not so good: We were in cottages. The cost was approximately 600 a day. One of our rooms smelled very musty. We found the source of the problem... the curtains were mildewed. We stayed for 4 days... the "soup of the day" was the same each day... as was the entire selection of food. The only dinner and breakfast choice in the dinning room was a buffet, and the selection stayed the same each day. One day, our room was not made up. On a day when they did make up the room, they took away towels, but did not replace them so we needed to call to have some delivered. The drain in the bathroom was slow. They did fix it when we requested a service visit. The lighting in the rooms was dim. There was construction marring every view out the lodge windows. One day, the electric in the lodge was affected, causing the air conditioning and the beer taps to be unavailable. The same day, dessert was unavailable in the bar restaurant. The Wifi in the room and in the lodge was very spotty. So… as the title indicated, we were disappointed.

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