NPR Reviews Provided by
4CaliGals from: Huntington Beach, California
Trip Type: Family
Published Date: Jan, 22, 2023 Travel Date: Nov, 1, 2022 Rating: 5
Caught in a Snowstorm!!❤️
We ended up getting caught in a snowstorm and the roads were closed due to a rock slide. Fortunately they had a room available for us. Well, it was always on my bucket list to stay there, so this was our time! After a couple room changes - 2 being the cabins outside the hotel - which were very cold. They informed us there was a heater in the room, but after turning it on in the first room, we didn't feel any heat coming out. We went back for a different room and same thing. Very cold and we weren't sure how long it would take to heat that room up. It had a very strong musty smell as well and seemed rather worn down. At that point, we were very disappointed with the hotel. Well, third time is the charm, we took a room inside the hotel, which the desk lady said would be warmer. Our room was upstairs with a large window overlooking the back of the hotel. Absolutely incredible view with the snow coming down. The decor was still older, but we thought it was much nicer than the cabins. We ordered a roll away cot and extra blankets which they brought up right away. The room was clean and no strong odor as in the cabins. The bathroom was nice and no issues. The room had a small space heater that we could turn on for extra warmth with worked fabulously! We were nice & toasty in no time. Beds were very comfortable and rooms were quiet. We could lie in bed with the curtains open and watch the snow come down. Absolutely magical!❤️
The service was great, no complaints other than a little confusion checking in and finding the right room.
Fires were kept going in the massive fireplaces downstairs. So wonderful to grab a hot toddy and sip it by the fire.
We had the breakfast buffet for 2 mornings. Yes, a bit pricey, but delicious with good choices. And the dining room is a treat just to sit in. Absolutely beautiful.
There was great walking all around the hotel with some good trails.
If I could say anything on the negative side, it would be it was rather worn in some spots, but that did not take away from everything else.
Parking was good. No problem finding a spot for our massive SUV.
I would come back & stay here anytime!
- Value: 5
- Sleep Quality: 5
- Service: 5
Trip Type: Family
Published Date: Jan, 7, 2023 Travel Date: Dec, 1, 2022 Rating: 1
Overpriced and pretentious Ahwahnee with terrible services, mediocre foods & NO Wifi will make your stay less enjoyable
The room was clean but very small. The lighting in the lobby and public area was dark. The building feels dated. My son said they tried to be something (a upscale hotel) they are really not. They advertised that there was Wifi, but the Wifi was unusable. That's the first thing the front desk told us when we checked in.
The worst part, besides the outragous price (we paid $672 for one night of standard room), was the service at the Ahwahnee Dinning Room. The hostess there made us, a party of five, wait for 50 minutes to be seated for breakfast on Dec. 27th, 2022, while there were dozens of tables open. She said initially the wait was 15-20 minutes, but kept pushing us back when other walk-in guests of party of two or three who came after us were seated. She kept saying no table was available when I checked with her and even told her we didn't mind sitting in two separate, smaller tables.
When we were seated finally after 50-minute wait, I could see 10 to 15 tqbles available, most of them have four chairs. The table they assigned us had four chairs too, and they just pulled a chair from another table.
I raised my concerns to the manager Rachel, but she did not seem to care too much either. I specifically told her that when I checked in the hotel, the front desk did not tell me even breakfast at the Dinning Room requires reservation (she only said dinner did), and it would be great to make sure the front desk fully inform the arriving guests of the restaurant reservation requirement. I also told Rachel that even for walk-ins, it was unacceptable that we had to wait for 50 minutes for a breakfast when there are so many open tables in the restaurant. She did say sorry but didn't seem to truly care about us byond that.
One of the waiters apologized to us for the long wait and told us they were way understaffed on that day (down from 7 to 2.5 wait staff). Clearly the management did not manage the staffing well, nor did they make us fully aware of the situation. I had nothing against the waiters, so I ended up leaving them 20+% tips.
Oh, by the way, the food at the breakfast buffet was mediocre, even though we are not picky eaters.
Cheryl F from:
Published Date: Dec, 30, 2022 Travel Date: Dec, 1, 2022 Rating: 2
Ahwanhee Beware. Have ZERO expectations or you will be disappointed.
Seriously most disappointing experience! Made my reservation. Immediately attempted to make all dining reservations. The automated system said no tables available for any meal. Called the front desk. They transferred me to the dining reservation desk. I litterally let it ring for 30+ minutes. No answer. Called back to front desk, asked to speak with concierge. Concierge clearly told me that they always accommodate hotel guests. She said just tell the dining reservations desk that we are overnight guests when we arrive.
Arrived at 1:20pm. Lunch seating is until 2:00pm. Was told they had closed the wait list because there were 6 parties waiting. Ok pivot to lunch at the bar cafe. NOPE! They are on a 1.5-2 hour wait. So we ask the reservation desk if there is room service when we get to our room. No official room service but you can order takeout from the bar cafe. So, we try to do that and they refuse because they are too busy.
The ONLY food in the entire National Park was a walk up, kiosk order food court that had hot dogs with stale buns. It was literally gross.
SJWilliams40 from: Boston, Massachusetts
Published Date: Dec, 28, 2022 Travel Date: Nov, 1, 2022 Rating: 5
Worth the splurge!
Ahwahnee is an amazing place to stay. I couldn’t imagine coming to Yosemite and not staying here. It is pricey but worth it. This is not to say there aren’t some challenges. First the good - the hotel itself is in a perfect location. Many of the major sites (Half Dome, El Capitan, Tunnel View, Three Brothers) were within a 5-10 minute drive (or even visible from the hotel). You could see Yosemite Falls from the Dining Room in the hotel (and I would imagine some of the rooms too). The hotel grounds are beautiful, the interior of the hotel is majestic - you feel transported to another time almost. There were several large lobbies with fireplaces and sitting areas. At night you’d see people reading and playing board games. The room itself was nice - 2 double beds, a small couch, kind of a small bathroom Nice fluffy robes. Kind of a standard hotel room, nothing wrong with it but it was close to $600 per night and if it wasn’t for the location, I would say it was overpriced. We described the hotel overall as grossly overpriced yet worth every penny.
Now the bad - nothing was really “bad” but things could be improved on. My main complaint would be parking. They don’t have enough. On multiple occasions we returned and there were no spots. The hotel itself is a tourist attraction so the spots are at a premium. They have an area marked off for valet, but when you pull up to the front of the hotel they tell you they don’t have valet. Turns out this “valet area” is where hotel guests can park if the lot is full but they don’t tell you this unless you ask. This area really isn’t even a lot, it is a dirt road leading to a service area where you sort of park between the trees (which was a challenge in the snow). Also - there is no lighting which made it difficult walking back to the hotel in the dark in snow. The hotel really needs to provide dedicated parking for hotel guests in the lighted lots closest to the hotel.
The hotel is showing its age - the carpets and some of the furniture need some refreshing. The hotel is due to close for a few months for a major renovation and I do think it’s needed but I hope they can do it without losing the old school charm.
Lastly, the food options are limited. If you want a nice sit-down meal, make sure you get a reservation at the Dining Room. I ate 2 breakfasts and a dinner here and we all enjoyed. They hold out some reservations for hotel guests but plan in advance if you want to eat at particular time, especially if you are there during a busy time. The only other option is a smaller menu at the hotel bar where there are no reservations and seemed busy for both lunch and dinner. Had breakfast and lunch in the lounge - both very good. They would benefit from some type of quick service or grab-and-go sandwiches.
All in all - absolutely loved my stay and can’t wait to return.
- Value: 4
- Location: 5
- Service: 4
CurrentTrip from: San Diego, California
Published Date: Dec, 3, 2022 Travel Date: Nov, 1, 2022 Rating: 4
I'm Glad the Weather Was Really Nice
I chose to stay here, despite the price - a once in a lifetime experience. Generally the stay was memorable in a good way, but a couple of things could have made it better.
1st, I neglected to make reservations in the dining room the first night, because I didn't know we'd need them. After a loooong drive without stopping for food, a table would not have been available until 8:30. I wish I had been informed of this probability.
And no one was ever able to explain why our party of 3 needed to vacate one room for another during the middle of our stay.. When I made reservations, there as a two night maximum stay, so I booked two two night stays back to back to get the 4 nights we wanted; but I recall being assured that there was a possibility of rolling both reservations into one as we arrived. That didn't happen, so on Thanksgiving Day, the staff had to prepare the room we'd been in for new guests, and we had to have our luggage transferred to another room. It just didn't make sense.
The food is good, but quite expensive. I just stopped looking at the bill accumulating. As I said, it was a once in a lifetime experience.
There are some maintenance issues that should be attended to in both the rooms and public spaces. The grout in the tub/shower areas of both rooms we stayed in needed a disinfectant cleaning to remove black mold. Gross. And the concrete beams in the Great Rooms look like they need scale removal and repainting
I think my experience might have been better had I not been at the hotel on a busy holiday week, but I also think that somewhere potential guests could be informed about special events - Stargazing, Nature Walk, etc., that we were unable to do as the spaces had already been booked by the time we saw the announcements in the elevator car.
- Value: 2
- Location: 5
- Service: 4