NPR Reviews Provided by
Yosemite Valley Lodge
TripAdvisor Traveler Rating: 4469 reviews
Great Experince
User: Ryan L from:
Trip Type: Family
Published Date: Aug, 6, 2020
Travel Date: Jul, 1, 2020
Rating: 5
Location is king, and Yosemite Valley Lodge is the King of Kings in that regard. The lodge is old but it was old in all the right ways for a national park lodge. We were very impressed with the cleanliness - the bathroom was clean, carpet was clean, beds were clean and comfortable. I wanted to especially commend Cynthia at the reservation desk (I saved her voicemail so I could remember her name for a comment card). As you know, it is generally VERY difficult to get a room at Yosemite Valley Lodge so I had, over the course of months, individually picked up random nights as I saw them pop up as available in the online reservation system. A couple weeks before our trip, Cynthia called me out of the blue because she had noticed I had a one night hole (I had not been able to find a room for Sunday night). She found it for me and then consolidated our reservation so we would be in a single room for the entirety of our stay and not have to bounce around every night or two. I was absolutley floored. That level of customer service is virtually unheard of and I am incredibly grateful for her help. My son and I had an absolutley wonderful trip and experience in Yosemite. Thank you!

For what it is and where it is located, it is great!
User: tinaNtravel from: San Jose, California
Published Date: Jul, 20, 2020
Travel Date: Jul, 1, 2020
Rating: 5
First, the lodge is ideally located within walking distance to Yosemite Falls and right near the river. In fact, you can easily walk to either of these places from the lodge. Our room was actually rather nice with a bunk bed and a double bed, so easily enough room for 4 people. The bathroom area was divided off and the sink was outside the bathtub/toilet area, so that one can use the sink while the other is in the bathroom. We were even lucky enough to see a bear right behind our building - face on - as we were walking back to our room from the parking lot! Now that was exciting! (Everyone kept their distance, of course.) In addition, the front desk staff were very friendly and check in and out was easy with hand sanitizer stations and the ability to just drop off the key outside, for checkout. The negatives were as follows: First, if this lodge/room were located in some city, I'd have rated it much lower. I can't imagine it would be more than $100 a night elsewhere - and it is clear the room and lodge are old/outdated. Also, there was no early check in. We had to keep our things in our car until the check in time. And check out was 10am with no chance of extending it. I realize that much of the timing is due to the cleaning requirements with Covid. But the positives of the location and scenery more than make up for the negatives, hence the 5 stars.
Subratings:

Dirty and Hot
User: WorldTravellingHiker from: Los Angeles, California
Published Date: Jul, 17, 2020
Travel Date: Jul, 1, 2020
Rating: 1
I've visited Yosemite many times and have stayed at Curry Village, various campgrounds, the Awahnee hotel and Tuolumne Meadows Lodge. I prefer any other location - even shared bathrooms and sleeping on the wet ground - over staying at the Lodge. We just returned from staying at the Lodge and between the bugs (trails of ants on the garbage can), dirt (there was a brown M&M on brown carpet which we only noticed after 2 days and we didn't bring any candy with us so it must not have been cleaned from the previous guest), to the dust all over the fans (it was so hot and there's no air conditioning so we had to use the fan), it was the worst experience at Yosemite. Beds were incredibly uncomfortable. Everything in the room was dark and dingy. Stay away if you can. Yosemite is absolutely beautiful but try any other accommodations if possible. I would have rather slept in my car and showered in the room than sleep or eat in the room.

Marisa, reservations manager for the lodge was great
User: adsinger from: Los Angeles, California
Published Date: Jul, 8, 2020
Travel Date: Jul, 1, 2020
Rating: 4
booking a room at Yosemite with all the current restrictions can be challenging. Marisa made the process extremely easy including not only booking the room, but even recommending which location to stay in for the best view.

Don't reserve here!! They will cancel and leave you totally stranded, not even able to get into the National Park
User: seastef from: Seattle, Washington
Published Date: Jul, 7, 2020
Travel Date: Jun, 1, 2020
Rating: 1
We made a reservation in December as my mom had an unfortunate diagnosis and she had a visit to Yosemite on her "bucket list." When the pandemic struck, I spent hours on hold with Aramark more than once confirming that the reservations were going to still be honored (I was reading about capacity restrictions at CA hotels). I was assured that Aramark was not taking more reservations than they could honor and that they would give everyone at least 2 weeks notice about cancellations unless a government regulation changed unexpectedly. When Yosemite closed to everyone except those with reservations, we were thrilled as we had what we felt was a golden ticket. What a special visit this would be for my mom...no crowds! Those Aramark folks assured me I did not need to make a reservation to get into Yosemite through recreation.gov. When the time came, we left our home and drove over 1000 miles. 46 hours before our scheduled reservation I got an e-mail saying that I had cancelled. Huh??? Eventually I tracked down an Aramark employee who said that they had hoped that Mariposa County was going to ease lodging restrictions, but they hadn't. So, Aramark was cancelling out 1/2 the lodge's capacity reservations on a rolling 72 hour basis (I guess in hopes that Mariposa will ease the restrictions?). When I pointed out that I got a cancellation 46 hours in advance without any explanation whatsoever, he told me that was not what he had understood the company was doing, but that there was nothing that he could do and no managers were available to discuss. I asked what we were to do about finding a place to stay or getting into the park and he suggested I look on the web. Great...by the time I got the e-mail it was 40 hours before I needed a place to stay in an area that typically books for the summer a year in advance! And, to cap it, per Aramark's advice not to make a separate reservation through recreation.gov, we no longer had a reservation to even get into Yosemite!! (those sold out the day they started being offered!) Stuck 1000 miles from home with no place to stay and the bucket list visit unavailable. Luring people out in this pandemic and then seeming to actively thwart someone from seeing what she wanted to see one last time is simply outrageous Please, don't reserve here and have what happened to us happen to you . You are very likely to be left with no place to stay and no entry into the park

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