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Yosemite Valley Lodge
TripAdvisor Traveler Rating: 4338 reviews
Monopoly happens
User: jonathan h from: Florida
Published Date: Aug, 23, 2019
Travel Date: Aug, 1, 2019
Rating: 1
Normally I'd spot the hotel 2 stars just for location, but these guys really worked hard to earn my one star. Here goes: Location is awesome. That said, do not think you will get a room with a view of Yosemite Falls-that is about a 1 in 20 shot. I did not downgrade for that, but just to disabuse those of you with a notion that getting such a room is normal-it isn't. Check in was OK. They told me to come back to talk to the "concierge" the next day to talk about tours and such. Concierge-is non existent. They have a rather rude tour salesperson who makes it clear they do not help give advice about anything else to do with the park. Again, I did not take away from the star rating for the fact that they have no concierge but rather because they told me to wait in line to talk to a "concierge" and in fact no such animal exists on the property. Room cleanliness. Dirty. Dust on top of furniture. Stains on carpet. Upon check in to room, I noticed that the sheets hadn't been changed-however, the bed had been made up. When I called, they did send someone out to give me fresh sheets. I felt like I put him out a bit when I asked him to make up the bed for me. Had to ask for fresh towels. Room other-The only positive is that it is a big room. However, all fittings should have long ago been updated or replaced. The window literally fell out of the balcony door. I played it off to the side leaning against a wall, where it remained our whole stay. The beds are harder than I liked but that is a matter of preference. No A/C, which means you must leave the doors/windows opened-while it is quiet at night, traffic and people will wake you before 7. TV-turned itself off intermittently for no reason. I did not take stars off for that because after all TV is not why I was there, but just as a note about the overall condition of the property. Internet-Very slow. Common areas-generally a feeling everything needs to be refurbished. Example: accessing the ice machine. It is located in an extremely dark outside hallway behind the swimming pool. I suppose there might be some signs indicating its location, but they are not lighted. The light in the hallway itself was inoperable. Importantly, the pool was closed for two days during our stay-kind of important when the rooms have no A/C. When the pool finally did open for business, it closed at 5:30, which means after a long day hiking around, no refreshing dip before you go back to your room with no A/C. I could go on, but suffice it to say this place is run down and worn out and has indifferent (at best) employees. I would say avoid at all costs but that really isn't an option since they have essentially a monopoly in this price range. I guess I expected more at $250/night. My suggestion would be, if you can swallow the $600/night bill. to go to the Awahnee. I wish I had. I did eat there a couple of times and the employees I ran into were exceptionally courteous and of course the hotel itself is a marvel. I even asked the pool guy as he was cleaning when the pool would be open just as a comparison and he said in about an hour, but he'd open it just for me if I wanted to. Yosemite Valley Lodge has one thing and one thing only going for it-location.
Subratings:

Beautiful family location
User: JYRV from:
Published Date: Aug, 20, 2019
Travel Date: Aug, 1, 2019
Rating: 5
The location is amazing and it has a family feel to the place. They arrange many activities including flashlight tours as well as day trips to Yosemite. The food was quality casual food with a friendly pizzeria nearby and a BBQ they host outside. The cabin makes you feel you are out in the wilderness. The best for me was their genuine service. I’d left important stuff in the room and they made sure I received it as we continued our travels. I would definitely recommend.
Subratings:

Location brilliant, but there is something not quite right. So wanted to score higher.
User: MPP2703 from: Caythorpe, United Kingdom
Published Date: Aug, 20, 2019
Travel Date: Aug, 1, 2019
Rating: 3
Check-in was fine, I had a trainee that did his best, but his Def Leppard loving boss (Terry?) was an absolute giggle with me. We had room 4527, first floor up two flights of stairs with cases was not fun. Had a forest and a crane your neck view of Yosemite falls, which was nice. No air-com, but probably not needed, Room had usual facilities, LG TV, fridge, fan, iron and board. There is a balcony with table and chairs. you have the choice of having screen doors at front and back to get any air flow. The furniture is starting to show it's age, but maybe a rustic thing?? Wi-Fi came with a caveat of being of the "Mountain" type, but generally was fine for us. The bathroom is split, shower/bath and toilet are separate from the wash basin. Good to see toiletries are refillable kind and not the types everyone likes to remove. Shower was fine. So what did annoy me CAR PARKING!!! There was an area outside reception, 30 minute zone for registration, it was full virtually day. My wife went into reception to ask where can we park, apparently the lodge does not have dedicated parking, it is shared with the falls parking, and on a weekend next to impossible to find a parking space. So had to trundle the cases some distance to our room. The other frustration, although unlike some we did noe seek "Compensation", but the pool was closed for the two days we were there. Shame as would have liked some rays. We also would like to thank Erik in the bar for his tour options and quality tourism advice. Great guy. Would I recommend this place, yes, but be aware it is overpriced when looking at the quality of the rooms, but you are paying for location. With the falls but 5 minute walk away, is great.
Subratings:

Perfect location
User: ukulelemedic from: Torquay, United Kingdom
Trip Type: Couples
Published Date: Aug, 15, 2019
Travel Date: Aug, 1, 2019
Rating: 5
We stayed here as part of our honeymoon trip and even reareanged our trip based on availability of accomodation in the valley and we're so pleased we did. This place is the ideal location, right on the shuttle route with many of the tours leaving from the lodge itself. When we checked in we were wished a happy honeymoon and on arrival to our room there was a card and chocolate dipped strawberries! We would expect this from some of the higher end placed we've stayed during our trip but not from a national park lodge. During the trip we only ate at the food court and didn't make it to the restaurant as we were so tired from activities that we just wanted to eat and crash. But the food court was great, lots of choice and all very reasonably priced considering you're a captive audience. We also took the starry Nights tour and hired bikes from the lodge, both of which were simple and quick to arrange. Just behind the lodge there is a great river beach for dipping and picnics. And we saw mule deer on the premises. Would make this our first choice coming back to Yosemite, thanks for a great stay.

Only Okay
User: jeg3894 from: Peoria, Arizona
Trip Type: Couples
Published Date: Aug, 14, 2019
Travel Date: Aug, 1, 2019
Rating: 2
We stayed four nights in a traditional room which had a peekaboo view of Yosemite Falls. The only real problem with the room was that the screen door was completely off. The problems we had were with the attitude of the people that worked there and others employed by Amarak which provides all the services in the national parks. It seems they don’t recognize that the people that come to the park to enjoy it are the same people that provide the income to the company to pay their wages. Generally, very poor attitudes by nearly all employees. There is one person that works in the store at the lodge that wears his hair in a bun. That is just plain insulting to everyone. When we checked out after four our four day stay, the desk person seemed to have the attitude that we were bothering him and completely dismissed us. It’s a complete shame that Amarak has such a Long contract with the park service because they deserve to be booted out. The. Park rangers are fantastic but they work for the park service directly and seem to enjoy their jobs. Same can’t be said about Amarak employees. Please don’t bother to eat at the pricey Mountain Room Restaurant. Outside of the ambiance of the place and the service, the food is worse than what you can get at the cafeteria for a third of the cost. We had a so-called grilled artichoke as an appetizer. It was steamed and served plain without any seasoning and a side of mayo. The worst artichoke we have ever had. Then we both ordered the trout which was served with baby potatoes and asparagus. Th potatoes and asparagus were fine but the trout was like the Ritchie...served without any seasoning or sauce and over cooked to the point of being dry. That cast was about $100 and totally not worth it.

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