NPR Reviews Provided by
Panther Creek Resort
TripAdvisor Traveler Rating: 46 reviews
Terrible advertising and customer service
User: 671nesl from: Cherokee, North Carolina
Trip Type: Family
Published Date: Nov, 27, 2019
Travel Date: Nov, 1, 2019
Rating: 1
The advertising is very deceptive. We stayed in the Cherokee Hunt Lodge, that advertised pets were allowed, jacuzzi on the front porch, a creek to fish in, and sleeps 12, according to their website. One: Two ceiling fans were inoperable. Two: The jacuzzi is just a bath tub that is apparently “seasonal”, so it was shut off. Three: There is no creek. It’s water runoff from the mountains that you cannot fish in. Four: It does not sleep 12, it sleeps 10. Then, the owner charged me $98 for supposedly “sneaking in dogs” when I called her when we booked the reservation and asked ahead; in which she told me that she appreciated me calling to tell her, and that the deposit will be included in the reservation payment. And she charged me another $150 for a “urine stain” on some random fleece blanket that wasn’t even in our cabin. We left that cabin spotless minus the unmade beds. We cleaned for that housekeeping that is supposedly taking two days. Do not make a reservation here. The owner has a history of lying to customers, unprofessional attitude, and wants to take your money once she has your card information, making up stories to justify taking more money after you leave, and will send random photos that were taken days before your stay as she tried doing with us. You’re better off with better customer service, professional staff, and not false advertising somewhere else.

Irate owner
User: Passport776477 from:
Trip Type: Family
Published Date: Oct, 19, 2019
Travel Date: Aug, 1, 2019
Rating: 1
Worst cabin experience Of my life. Cabin right on the road and creek was more like drainage runoff. Owners/management very unpleasant and misleading. We left because of undesirable conditions and was still charged 2 nights. Owner was unapproachable and irate in front of children. Smokey mountains are full of beautiful off the beaten path. Cabins... find these and bypass P. C.

BED BUGS
User: snotrocket123 from:
Published Date: Oct, 8, 2019
Travel Date: Sep, 1, 2019
Rating: 1
Family and Friends with children looking to have a great weekend getaway filled with fishing and looking at Elk. All of our parties arrived later in the evening due to kids being at school. Once everyone arrived we set out to go get supper together. After supper we returned around 11 o'clock and had a fire in the outside fire pit provided for the kids. Everyone went to bed around 1am without looking at the beds. BIG MISTAKE.... One of the children got up in the middle of the night and moved to the couch because she felt something crawling on her arm in her bed. The next morning her father asked why she was on the couch. This is when he went to look at the bedroom and found BED BUGS under the mattress. Everyone by this time was up and packing. Our weekend which was supposed to be fun and relaxing turned into worry what we where taking home with us and whether or not we could find another place. to stay. Lesson Learned ALWAYS CHECK YOUR BEDS before taking stuff in... Pictures Attached
Subratings:

BEWARE.... Will take every dollar they can
User: Fowcoh from:
Trip Type: Family
Published Date: Oct, 5, 2019
Travel Date: Oct, 1, 2019
Rating: 1
Stayed 2 nights. Cabin was clean pull out sofa was awful. Stray dog came around and we gave it water (90°) outside and a snack. Owner accused us of having dog in cabin and that's a TOTAL LIE. Charged our credit card and additional $199.00. Owner is unreasonable. STAY AWAY.

BEWARE... Owner can be unreasonable
User: L1019 from:
Trip Type: Family
Published Date: Oct, 4, 2019
Travel Date: Sep, 1, 2019
Rating: 2
Cabin clean and sufficient. Did not realize cabins are adjoined and porch is shared. Not optimal. Open up couch was a torturous pit. BEWARE of sweet stray dog that wanders onto porch as it will cost you to show compassion. We gave it water and a snack and a little love. At NO time did we let it into the cabin and owner charged me $149. Said her maid hair inside. This is ridiculous and unreasonable. Miriam is totally out of line. BE CAREFUL.

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