NPR Reviews Provided by
Lake Quinault Lodge
Misha22 from: Seattle, Washington
Published Date: Nov, 11, 2022 Travel Date: Nov, 1, 2022 Rating: 2
Review of fireplace room (filthy)
This was my fourth visit to Lake Quinault Lodge. Last visit was 3 years ago. I stayed in one of the fireplace rooms, which I have stayed in previously. I'm sad to say this will likely be my last visit due to the condition of the room, which is in dire need of an update and a serious cleaning. Nearly every corner of the room had dust or spiderwebs. The bathroom fan was absolutely filthy. I didn't even turn it on for fear of agitating the thick layer of debris covering the vent (see attached photo). The room has wooden beams across the ceiling that were caked with spiderwebs (again, see attached photo). The curtain valance over the sliding door was full of dust. The bathroom sink was extremely slow to drain. Surely the housekeeping staff must notice this when they "clean"? The bed linens and towels saw their best days at least 10 years ago. Vacuuming was clearly cursory because when I moved a chair, there were crumbs underneath. When I checked out, the woman working the front desk didn't ask how my stay was, which is pretty standard customer service. I would have mentioned all of this had she asked. This is so disappointing because the location and historic fireplace lobby is so beautiful.
m h from: Redding, California
Published Date: Nov, 5, 2022 Travel Date: Nov, 1, 2022 Rating: 5
Great place in the Fall/Autumn
Lake Quinault is a gem in the Autumn season, and our family had a wonderful time staying at the Boathouse at the Lodge. Our room was clean and very tastefully decorated, and it was fun to be in a location shared with other dog owners. Pay attention to the small print--there's very limited free Wifi and the rooms don't have microwaves or refrigerators in the pet-friendly Boathouse rooms, but to be fair, the website forewarns of that in the small print.
I know that other reviewers have occasionally complained about staff, but we did not experience that problem--in fact, the several whom we interacted with were very nice, friendly, and informative. If there were problems, they were problems that Aramark created by being cheap with the Wifi and having a questionable template (to put it nicely) for the invoice itemization 2-for-1 deal. When checking out in the dark hours of early morning, such things can trigger frustration in well-seasoned travelers like us, who are accustomed to clear and transparent invoices from high-end establishments. Having said that, our frustrations were ameliorated by the very patient, gracious, and professional receptionist Jennifer German, who especially made a great and positive impression on us. Jennifer herself was kind and clear, truly understanding our frustrations while also trying to help us all reach genuine solutions. She was for real--not doing the business formulas/techniques thing, but just being a good and decent human being and definitely an excellent employee in representing Aramark and tending to the needs of her clients at the same time. Her maturity, reasonableness, and kindness stood out, and if there are any future difficulties with FOH staff, Aramark would be wise to ask Ms. German to train them.
- Value: 5
- Location: 5
- Service: 5
SharonLDRN from: Oro Valley, Arizona
Published Date: Oct, 21, 2022 Travel Date: Oct, 1, 2022 Rating: 5
Traveling with a dog so we stayed in the Boathouse. Second time staying here and loved it! Nice room with two beds. Older part of lodge but well maintained. Love sitting out on the front porch, great views of the lake. Nice that there is no phone, internet or tv. Feel like we were about 75 years in the past. So quiet and peaceful. Did not miss any of the usual hubbub of traffic, radios or loud voices. One thing we did miss was a small refrigerator necessary for medications and affordable food. Luckily our meds were in a small ice chest/ Beds were comfy, the lake and grounds are beautiful. The restaurant is definitely another story and would definitely NOT recommend it. Nice small gift shop. The lodge, itself has a wonderful relaxing "lounge" area with a large fireplace to sit in front of. There is also a game room with an indoor pool that our daughter and great grandson took advantage of.
- Value: 4
- Location: 5
- Service: 5
Captiva103 from: Dublin, Ireland
Trip Type: Couples
Published Date: Oct, 21, 2022 Travel Date: Sep, 1, 2022 Rating: 2
Firstly the setting by the lake is absolutely wonderful. We had a lake view room which was small and basic but clean. However the windows were so dirty that the view was obstructed. Loud music from the kitchen below us woke us at 7am
We had dinner in the restaurant where with windows were clean so we could enjoy the lovely view over the lake. Restaurant way overpriced and understaffed . Our waitress was very pleasant despite her workload. Breakfast was only ok. Incredibly they don’t do toast !
Restaurant bills cannot be charged to your room. They will take cash but won’t give change !
Prices are outrageous for what is on offer. In addition to the usual taxes a Quinault utility charge was added to our room and the food we bought . Cost for one nights accommodation was $436 for a two star room. And then they wanted $8 for WiFi and they blamed the WiFi supplier with whom the hotel had presumably negotiated the deal.
This place is all about extracting as much money as possible from the guest. Would advise to avoid
PepperMarsh from: London, United Kingdom
Published Date: Oct, 20, 2022 Travel Date: Sep, 1, 2022 Rating: 1
Such a disappointment!
NO NO NO- I know what you think you're going to see and experience-one of those grand national park lodges, but this is NOT IT. The rooms here are glorified Motel 6 quality: no fridge (you can put your medication in the staff refrigerator), no microwave, a TV stuck to the wall that can't be seen from the tiny couch stuck in front of the heater, no lighting, a filthy, tiny patio. You will kneel on the floor to make a cup of coffee on the tiny table. TV remote might have tape across the battery end. Front desk staff is confused and hapless. We left a day early, wrote the manager a polite letter, and have heard nothing. So not worth it.
Here's how to visit this property: stay somewhere else. You can visit the common areas for free: walk through the lodge, sit by the fire or out on the lawn. That's it.
As for food, eat somewhere else: The Salmon House was very good, and the breakfast at the Internet Cafe was huge, delicious, and reasonably priced.
- Value: 1
- Location: 5
- Service: 1