NPR Reviews Provided by
Lake Quinault Lodge
Anorr from: Seattle, WA
Trip Type: Family
Published Date: Apr, 22, 2021 Travel Date: Apr, 1, 2021 Rating: 2
Update this place - please?
The grounds are beautiful, the forest is stunning... the Lake Quinault Lodge is not what it used to be. We haven’t been in 6 years and thought we’d visit for spring break with our 5 and 12 year old. We rented the one “suite” so that we had a little kitchen. It just needs so many updates. So so many. I don’t know where to begin. The blankets are gross, the bathroom in our “suite” smells so bad like mildew we have to keep the door closed, ice machine broken, fridge in our room stinks so much, there is a used dirty sponge to wash our dishes (no housekeeping service due to covid) and no fresh ones at the front desk. The roof below is what we look out on and it’s covered in branches and debris. There are scrapes on ALL of the walls, stains on the carpet, drab decorations, no “cozy items” like blankets or pillows, no extra blankets (the ones we requested are literally crusty), I could go on and on. I loved this place and it needs actual live from management. Staff is sweet and the lake is gorgeous... please update this place!!!!
grossini from: Seattle, Washington
Published Date: Mar, 24, 2021 Travel Date: Mar, 1, 2021 Rating: 1
Guaranteed back problems !
Putting aside the general dinginess of room 104, the really stand out feature is the 500 year old lumpy mattress. If you have back issues rest assured your progress in physical therapy will be reversed. If you don't yet have back problems, this mattress may just be the ticket. Of course, if the mattress doesn't give you the worst night's sleep of your life, you can rest assured that the noises from adjacent rooms will. And when next at Church you can ask yourself, "Why dear God can't they renovate that place?" In the meantime, stay away at all costs.
- Rooms: 1
- Location: 4
- Service: 5
robertbO4757JP from: Riverside, California
Published Date: Feb, 22, 2021 Travel Date: Feb, 1, 2021 Rating: 4
Nice Lodge and remote surroundings.
Interesting Lodge owned by the National Park. Week of Feb 15th, 2021, we stayed 4 nights. Had booked the main lodge, but were upgraded? to the Timberline building. Yes the room was a bit larger and had a TV. None of their rooms have Microwave or Refrigerator. Not normally something we need, but the portion size of the Takeout menu offerings were such that we could get 3 meals for two people out of one dinner. And the Pizza was good, just two old people can't consume a 24" large Pizza. One size only.
Good thing that the weather at night and part of the day was 32- 44 degrees as we could "keep" the food out on the small deck. The facility appeared to be nearly full this week as they had a 2 for 1 special going on. We were a bit disappointed in the food offerings although food was good, but only 4-5 choices B-L-D. Not sure what the kids ate as the menu only had Pizza that would appeal to most L & D.. I wanted a cup of coffee early when they opened 8AM, $4.41 a cup. There was a coffee pot in the room with K-cups but did not want to disturb the wife at 7 am. Interesting that the noise between room was very evident. We were on the top floor so it was just neighbors creating noise. We found it odd that there were no table or side tables in the room. Was kind of dark for reading as there was one floor lamp by the foldout couch and none by the large chair. Standard low/dim lights by the bed. I think next time we would choose to take the Main Lodge room as the families take the larger rooms in the two annex's. If you are a walker in the woods this is a great place. Lodge is nice and well kept. Good size property and plenty of parking. All the staff were courteous and helpful. Make sure you eat at the Internet Cafe in Amanda Park close by. Kind of a Dinner with good food. Home made French Fries & Chili.
- Sleep Quality: 3
- Cleanliness: 4
- Service: 4
castorita from: Ferndale, Washington
Trip Type: Couples
Published Date: Feb, 7, 2021 Travel Date: Feb, 1, 2021 Rating: 4
Great getaway after months of covid lockdown
The Lodge is one of those gorgeous old National Park lodges, built in 1926, and designed by the guy who designed the Old Faithful Lodge in Yellowstone.
We were here 12 years ago in summer, when it is much busier, but last week was perfect. They have a lovely fire going in the big fireplace in the very comfortable, spacious lounge.
We stayed in one of the lakeview rooms in the old part of the Lodge with a clawfoot tub, a radiator for heat, no TV. It was perfect. Very few people which was great for staying safe.
The food was great too! Takeout, either in the dining room or take to your room. Delish burgers, clam chowder, and pot roast and fish and chips are on offer too. Breakfasts were great, with delectable biscuits.
Lots of beautiful sightseeing around the lake, even in wet weather, and yes, it rains a lot in the rainforest!
Quinault Lodge is a treasure.
CATXWASteveG from: Yakima, Washington
Published Date: Feb, 4, 2021 Travel Date: Jan, 1, 2021 Rating: 2
Seniors evidently not welcome during COVID - but Jeff the Fix-it Guy made our day!
I think Jeff is really the owner, masquerading as the maintenance guy. He is the one bright shining light that made up for all the horrible behavior of the staff. Jeff greets everyone in the lobby as he goes about maintaining the fireplace, he checks with you in the parking lot to make sure you know how to get to any of the local things to do, he points out features of the lodge and grounds, and he is genuinely a pleasure to be around. He’s even working on Sundays. He fixes everything, including his colleagues' bad behavior.
Seniors are evidently not welcome at the lodge restaurant. They will not take your order if you are not wearing a mask and they do not care if you have a medical reason (never mind that personal health information is protected and none of their business). They have no respect for senior citizens (the age group all this COVID hysteria supposedly protecting?!). They do not care if it is raining outside, you may not even wait in the lobby while your spouse picks up the order – one of you had better be wearing a mask. There is no place to sit down outside that is not protected from the rain. They do not care if you have a frailty that sitting down briefly alleviates and they made my wife cry. Also, they can't manage to figure out how to include bottled water with your meal. Bottled water is sold in the gift shop a few steps away, where they also hassle you about face masks, even scolding you if it's not over your nose. There are other options – the Salmon House Restaurant or just pack your own meals. Eating meals in your room when it's raining (it's a rainforest here, expect rain), and the only table you have is likely full of a coffee maker, so just plan to put that on the floor or move it to a bedside table. They evidently do not set the rooms up for eating in.
In other words, the hospitality staff is rude, disrespectful and out of touch, the antithesis of hospitality. I genuinely think they were quite prepared to run us out of the hotel. They are more afraid of guest informants, the Karen tattlers which are real, reporting them than they are concerned for exercising considerate hospitality. This may be management coaching them or it might be lack of management – either way, this hotel is not recommended unless they promote Jeff to train anyone who is teachable if it’s not too late. They simply have no common sense and have decided it’s easier to bully senior citizens than it is to reason with the guest bullies.
No wi-fi, phones or alarm clocks in the rooms, which is fine just be prepared. So why do they have ubiquitous in-room TVs, an unnecessary temptation if you're trying to get away? Cell service depends on your carrier and is spotty at best. You can't call the front desk or the restaurant, lakeside rooms do not have covered walkways back to the main building. You'll likely park halfway between, so again, be prepared to walk in the rain.
They are ill-prepared for managing guests bullying other guests and choose to pile on with insensitive mask-shaming. There are hotels all around the State hurting for visitors in danger of shuttering; here they have a monopoly on the natural wonders and do not practice even 2-star hospitality. My rating is bumped up 1 because Jeff deserves 5 stars.