NPR Reviews Provided by
The Lodge at Bryce Canyon
TripAdvisor Traveler Rating: 2362 reviews
Definitely a thumbs up!
User: M H from: New York
Published Date: Apr, 22, 2024
Travel Date: Apr, 1, 2024
Rating: 4
While it may not be The Ritz, the Lodge at Bryce is clean, adequate in size, cozy and you cannot beat the location. To stay outside of the park would seem to me to be an unnecessary inconvenience. Staff was very nice. Note that reservations should be made months in advance. We booked in Jan for mid-April dates and the pickings were slim. In fact, when I looked online, I was unable to get 2 nites in a row. I finally telephoned them directly and they were able to accommodate me but I did not have many choices.
Subratings:

Overpriced
User: Discover11695488062 from:
Published Date: Apr, 20, 2024
Travel Date: Apr, 1, 2024
Rating: 3
Room was ok. Limited hot water on the first night but was better the second night. May have been due to the number of guests night 1 (Saturday) vs night 2 (Sunday). Check in service was not good. Attendant was rude and grumpy and not welcoming at all. Food at the restaurant was ok but pricey as you could expect being the only option close by. The other option nearby was Ruby's and it was good and not difficult to get to. The park was beautiful and it was nice being steps away from the rim of the canyon and all the activities.
Subratings:

The location is great - the park is stunning - the staff needs hospitality lessons!
User: PatW217 from:
Trip Type: Couples
Published Date: Apr, 18, 2024
Travel Date: Apr, 1, 2024
Rating: 2
2 nights - we expect the rustic ambience - the room was clean, king sized bed & adequate towels. Our porch had ants crawling & I called the front desk & the girl that answered could have cared less. She said she would get back to me - never did. We could not eat dinner the first night at the Main dining room because of a tour bus & the restaurant manger was just nasty. Our second day - come back to our room to do some work & the internet is out. I call to the front desk & ask “is it down on the whole property” & the snippy answer “possibly” & silence - not I am sorry sometimes it is done with the wind or any pleasantry. I do expect some level of professionalism. These employees need a good lesson in hospitality. All of the Park Rangers we encountered were polite & helpful. The hotel staff needs better management.

Relaxing, lots of history, stunning scenery..super staff including housekeeping..
User: Catherine M from:
Published Date: Apr, 14, 2024
Travel Date: Apr, 1, 2024
Rating: 4
We really enjoyed the atmosphere. We rode horseback there and at Zion .. Both were amazing rides with top notch guides.. Our rooms were nice and homey..really enjoyed the dining room .. laid back old fashion service.. like going back in time. The hikes were stunning.. not crowded like Grand Canyon area

Probably better to stay elsewhere
User: Karen L from: Chapel Hill, North Carolina
Trip Type: Couples
Published Date: Apr, 14, 2024
Travel Date: Apr, 1, 2024
Rating: 3
This lodge is SO far inferior to Zion Lodge, though they are both located in remote national parks in Utah and charge about the same price. Compared to our room at Zion, from where we came, this room had: - No safe - Smaller frig, - Fewer windows in room - No reading light on one side of bed - Dresser has half the drawer space - Lights and furnishings are of much lower quality The whole place was in a state of neglect. 2 of the 5 pole lamps lighting the exterior of Sunset Motel, the block where we lodged, are missing their tops. Room frig was missing the bar that holds food in door; one dresser drawer was missing the handle. After asking on two days that our dirty toilet be cleaned properly, I tracked down one of the cleaning staff and showed her the problem. Though she agreed it should not have been left that way, and said she would clean it, it was not noticeably better when she left. See photo. Cleaning toilets is not rocket science. There is no excuse for this. The restaurant is also disappointing. The couple we met who had dined there the previous evening had opted to eat instant noodles in their room rather than return to the restaurant. We tried it once and decided to eat elsewhere our subsequent nights. The food is okay but the menu is very limited and food is much more expensive than the restaurant in the Zion Lodge. For example, the buffet breakfast is $16.50 instead of $10.95. Coffee/tea are $4.00 each instead of $2.50 each. Comparable dinner entrees were $7 or $8 more. More importantly (for us), the restaurant policy of no reservations leaves people waiting an hour for dinner.

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