NPR Reviews Provided by
The Lodge at Bryce Canyon
TripAdvisor Traveler Rating: 2043 reviews
The Location gets a Five. The Cleanliness gets a Two.
User: travelingtheworld_00 from: Las Vegas, Nevada
Trip Type: Couples
Published Date: Jan, 15, 2019
Travel Date: Sep, 1, 2018
Rating: 3
We stayed in one of the cabins for three nights and absolutely loved the cabin! Very cozy and amazing to be right next to the rim of Bryce Canyon. We put the fire on at night and enjoyed the quiet evenings with the star filled sky. As others have mentioned there is really no internet service, except in the lobby which is spotty. I can live without internet and TV when I am on vacation, so that factor was actually a plus for me! However, for me cleanliness and comfort is the most important factor when choosing accommodations. The cabin was not very clean. The towels almost seemed like someone had used them, or they were not laundered properly? The sheets too. One day they did not even come in to "clean" the room and when we contacted the concierge they almost made it seem like it was our fault because we had a Do Not Disturb sign on in the morning while we showered. Placing a Do Not Disturb sign on your door at night until you shower and leave in the morning should be no different than any hotel that I have ever stayed at. I have never had an issue with my room "not" being cleaned. On the day that they did not show up to clean our room we had thrown our towels on the floor, so we finally agreed to have someone just bring us some towels and empty our trash. Since they really did not "clean" the rooms this was not a big sacrifice, just an inconvenience and slightly annoying due to the way it was handled. These towels did not look like the dirty ones we had gotten before, but they were covered with lint. So we had fuzz all over us after our showers. Not a light fuzz. Chunks of fuzz. Fuzz snow everywhere. The cabin overall was very dusty. I had something roll under the bed, only to see that there were huge dust balls as if it had not been vacuumed under the beds for months? With all that said, I do recommend staying here, just for the experience of the location. I am hopeful that with enough feedback about the cleanliness of the rooms/cabins that management and housekeeping will understand the importance of providing clean accommodations for their guests; along with good customer service. I understand this is a tourist destination and maybe there is not a concern about repeat customers. However, as a Las Vegan, I would definitely want to stay at the cabins again if improvements were made. It is a short trip for us to visit Bryce Canyon. We will wait to stay at the lodge when TA reviews confirm that linens have improved, along with the cleanliness of the rooms. I hope to be back some day!!
Subratings:

Wonderful wintertime experience
User: Jim W from: Hillsborough, North Carolina
Trip Type: Couples
Published Date: Jan, 11, 2019
Travel Date: Dec, 1, 2018
Rating: 5
The Sunset Unit that's open during the winter is a great place to stay. You're right there in the park and a few minutes walk from the rim. The rooms are very nice, the staff was super friendly and the price is very reasonable. We had a wonderful time and really enjoyed to getaway in the snowy winter wonderland that Bryce becomes.
Subratings:

Spend the extra and stay somewhere else.
User: Edie B from: Fair Grove, Missouri, United States
Trip Type: Couples
Published Date: Dec, 27, 2018
Travel Date: Oct, 1, 2018
Rating: 2
This hotel was very sad. Rooms were plain and in need of a good cleaning. Linens were thin and the sheets didn’t fit the bed and wouldn’t stay on. Found ourselves waking up at night sleeping on the bare mattress. We stayed four nights and two of those days the room wasn’t cleaned. We had to call the front desk and ask for clean towels. Spend the extra $$ and stay somewhere else.

A lot of the charm and ambience is missing in winter.
User: 599tomf from: Fort Atkinson
Trip Type: Solo travel
Published Date: Dec, 11, 2018
Travel Date: Dec, 1, 2018
Rating: 2
What you gain in the park, tranquility and solitude, you sacrifice for a pretty standard chain motel room. Yes you can look out the window at the snow and trees, but the motel used by the concessionaire in the winter doesn't see the rim or canyon. Check-in is hard to find because it is in a first floor room in the hotel, they just take out the beds. They do provide free hot beverages all day and into the evening to partake when you get back from exploring outside. Most of the winter is not very busy, but avoid holidays when the opposite is true. Note that many of the park's facilities will be closed as well. Internet access in the room is non-existent, so plan in sitting in the small communal lobby, which does have comfortable seating but extremely limited outlets. Just like the rest of the year, no TV, radio or phone (and extremely limited cell) in winter. One winter advantage, plenty of parking and easy access to roads and visitor center.
Subratings:

Good hotel inside the National Park
User: ew25 from: Buckinghamshire, United Kingdom
Trip Type: Couples
Published Date: Dec, 10, 2018
Travel Date: Oct, 1, 2018
Rating: 4
We could only stay for one night because of our tight schedule and therefore chose this hotel as the only facility inside the park, which therefore gave us easy access to all the park’s attractions. Our room was located in one of the lodges away from the reception, restaurant and main facilities of the hotel, and the footpath between the two was not easy to follow because of the lack of signs and lighting, and this was a particular problem when we returned to our room in the dark after a meal in the hotel restaurant. Reception staff were somewhat perturbed when we arrived too early for check in, although we had no expectation that our room would be ready, but just wanted to confirm our reservation, complete the paperwork and then return later.

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