NPR Reviews Provided by
Stovepipe Wells Village Hotel
AJMTrips from: Newton Mearns, United Kingdom
Trip Type: Family
Published Date: Jul, 29, 2023 Travel Date: Jul, 1, 2023 Rating: 2
An interesting experience.
This hotel is in the very small settlement of Stovepipe Wells (in fact it is almost the only thing there, apart from the gas station and general store). We visited in July when the daytime temperatures were a record 120°F. The room was simple and functional, with twin queen sized beds, air conditioning, a fridge and bathroom with shower. The room was very warm when we arrived, but cooled to a comfortable (and indeed chilly) temperature when the air conditioning was run for a couple of hours.
The water from the “cold” taps in the bathroom was about the temperature of a hot clothes wash and this made brushing your teeth an interesting experience. More seriously, the shower was dangerously hot and one had to dodge in and out of the stream of scalding water to avoid being cooked.
The room was generally clean, but there was a tendency to be visited by wildlife including the occasional cockroach and a few crickets, who advertised their presence by singing cheerfully in the middle of the night.
The Wi-Fi in the rooms was not working (because of the heat, we were told), but it was available in one room next to reception.
The saloon served simple and well prepared meals in the evening and the staff there were friendly and cheerful. The breakfast, in the form of a buffet, was served in the restaurant and was “ok” but nothing special.
Overall the hotel is functional, but in no way luxurious. Given the remote location and extreme climate of Death Valley, it might be considered part of the experience, but it is rather expensive for what it is.
I would consider the Oasis at Furnace Creek, which had the appearance of more quality, and no doubt higher cost when we visited during the day.
leistikow1977 from: Iowa
Trip Type: Family
Published Date: Jul, 29, 2023 Travel Date: Jul, 1, 2023 Rating: 4
Oasis in the Valley
Great way to experience Death Valley. Our room had updated decor and AC kept up with the 110F overnight temps.
Flaky Wi-Fi was easy to deal with, allowed time to disconnect.
Get the morning buffet! Good selection at a reasonable price.
Saloon was satisfying end to the how day.
Staff at the Saloon and buffet were excellent. Friendly even while running with few people.
Herbert R from: Wiesbaden, Germany
Published Date: Jul, 4, 2023 Travel Date: May, 1, 2023 Rating: 4
Customer Service at the Hotel
Room and bathroom really small but very cozy and clean. One problem was that the TV didn't work on the first day. I told it to the (very friendly) girl in the lobby and 10 minutes later a handyman already arrived and fixed the problem. Unfortunately the 2nd day the TV didn't work again. So I reported the problem in the lobby again and a little bit later another young guy arrived and fixed the problem very fast. He was very friendly and we had a long smalltalk about music and other themes and he seems to be very patient although in my opinion he had some other work to do.
When we checked out 2 days later to my surprise the girl at the lobby gave us a refund about approximately $ 60 for one night because of the trouble with the TV. And that although I haven't mentioned or demanded anything in this direction. That is what I call great customer service!!
Only problem at Stovepipe Wells are the prices at the General Store. For example for a pack of white bread they wanted $ 6,45. Other groceries are very expensive as well. So if you have booked at the Hotel try to carry enough to eat and drink with you! OK – Death Valley is a very remote place and it's a bit difficult to deliver groceries there.
At the Toll Road Restaurant we had an all you can eat breakfast buffet and there was a great selection of all the things you need for a good breakfast.
- Value: 4
- Location: 4
- Service: 5
VictoriaD2 from: New York City, New York
Published Date: Jun, 3, 2023 Travel Date: May, 1, 2023 Rating: 3
Toooo rustic to my taste!!!
I just returned from Death Valley where I overnighted at this how I can I call it ?? Tooo rustic of a hotel to my taste!!!
Rustic; as the advertising proclaim is ok; but rustic meaning so outdated, moldy, and very dusty that I; myself; after driving all day and super tired as i was still had to clean the room, the minute I stepped inside my allergies to dust were in full swing.
The location is good enough; just five minutes away from the flatland dunes and only 30 minutes driving to the salt flats.
Be aware the rooms are on the small size with super basic amenities.
Basic and rustic as I said is ok but can be clean!! That is the not acceptable part of the equation as I had stayed at many hotels with the basics of the basics amenities
but the cleanliness overcame everything else.
The restaurant on site offers a great menu at affordable prices if not across the street a general store can be found to buy your essentials.
Breakfast also not included in the room rate is a good deal to start your day packed with the proper calories to take on the full day of adventures ahead.
The pool onsite I was not able to use but the patio with a fireplace is so lovely way much better than staying inside the rooms.
Hotel staff is very friendly and attentive, will answer all your questions.
If you are only staying overnight is ok, otherwise go somewhere else.
- Value: 3
- Location: 5
- Service: 5
Trip Type: Family
Published Date: May, 29, 2023 Travel Date: May, 1, 2023 Rating: 3
A well worn hotel. Glad it was only one night. Clean but definitely worn and just hanging on. The air conditioner buttons were all worn out though it did work. The bed was not comfortable but worked for one night. We didn’t use the pool but it looked nice.