Having paid $166 for a King Room, we were pleased by the size of the bed & the lovely forest outlook. But having left a message about our arrival time & to book a table for dinner, we were disappointed to discover: 1/ The restaurant was closed. 2/ Breakfast was nothing more (extra cost) sandwiches. 3/ The TV didn't work. 4/ There was only one bedside table. 5/ The folded corner rug was a trip hazard. 6/ There was only one glass & two clothes hangers. 7/ The ancient heater / air-conditioner was noisy enough to wake us up in the night. 8/ The water heater is only on in the mornings, so only cold showers are available in the evening. 9/ Flimsy single ply toilet paper. 10/ A total absence of tea or milk (only ghastly sweetened 'milk substitutes') On the plus side, we were offered chocolate milk as an alternative (!)

We’ve booked our room in June 2023 for five nights - Tuesday through Saturday for the first week of October. When we arrived, we were told our reservation was from Monday to Friday. I showed them on paper a copy of our confirmation number and the nights that we booked online through their website. They said there was an error on the website, and took no responsibility and we had to leave on Friday. I asked to talk to the manager and never received a call. This is has never happened to me before booking anything online, and was very disappointed by any lack of remorse, acknowledgment of their error and not mine, or contact from the manager or any attempt of compensation. We had to find another room for the last day in Oakhurst.

We stayed in the cabin which was roomy but depressing. It had a terrible smell. When we checked out, we were told that they thought something had died in the drainage system but could not find it. The cabin was surrounded by waste, including packing boxes and latex gloves. The dinner in the restaurant was great, with terrific service. Don't buy the breakfast from the front desk. It is expensive and mostly inedible.

We stayed at the Ahwahnee and the Tenaya Lodge this trip and we both enjoyed the Narrow Gauge Inn the most. The mattress was the most comfortable of the three and the bathroom was very well laid out. The balcony looked out over a brook and forest - very quiet and peaceful. The room price was also reasonable unlike the ridiculously overpriced Ahwahnee and Tenaya Lodge.

After a fantastic day in Yosemite, aboard the Valley Tram Tour, having a room at the mountain retreat Narrow Gauge Inn was a perfect end to our day. Room was clean and very comfortable. The deck provide us with a fabulous view of the mountains. Customer service staff are nice, accommodating and friendly.