The location is exceptional. For the rest, they will make sure you feel unwelcome from the check-in until check-out. No toilet paper and no phone working in the room (to make sure you don't bother them). The room had half a toilet paper for 2 nights for a party of 3. No courtesy water in the room. When I walked to the reception to ask for more toilet paper, they gave me a roll, saying that it was the last one in the property. It felt like they were doing me a favor and they didn't even offer to bring it in the room: the lady picked it up from under the desk and placed it in my hand in front of other dumbfounded guests around me. Location is really spectacular but it's not worth the money you pay for the stay.

Would not recommend staying here, told us our room wasn't ready and had to check in at 7:00. When we got to our room one of the beds was broken, front desk said all that could do was send maintenance. They took forever to even get to the room. Overall terrible first impressions.

We took a wonderful boat tour! Ursula did a fabulous job narrating the Navajo Canyon. Highly suggest taking this tour! We were the last party to take this tour for the year. Ursula was very knowledgeable of the history of the lake

Stayed here because wife picked it for location. It is located withing the Lake Powell National Park. The views were nice. We very underwhelmed with this Hotel. Our room needed maintenance (see pics). Also the end of hall door security lock was not functional which made my wife uncomfortable. Was told room service occurs only after we leave the hotel. Breakfast is not included, but buffet is available for $20 + tax. After looking at the choices we opted to go into town and ate at Ranch House Grill and had excellent cooked to order breakfasts (cheaper than the hotel cost). Booked a 3 hour boat tour of Lake Powell which to me was boring. Nothing but cruising next to canyon rocks and passing 2 marinas at 5 mph. I would suggest staying in town.

Do not stay here. The deluxe suite is 2 hotel rooms cobbled together by Helen Keller. Hotel photos are dolled up. We stayed at a Holiday Inn in Chinle Arizona 2 nights ago that is has the top restaurant in town (not saying much but I have celiac and I was safely fed a bland meal that was fine) & it 's king was at the. very least 2 stars above this. The grounds here are beautifully landscaped, the lobby & restaurant nicely updated. Then there's the rooms. One tub, weee there a stopper is at a light run. How long has this been going on? We are here fir 3 nights in late 2023 & there is zero housekeeping. I guess part of the blame lies with me as I didn't thoroughly investigate this. But it is definitely not worth the $$$. Dinner was nice. I had the pork porterhouse-not as big as the name implies, but good.