NPR Reviews Provided by
Lake Powell Resort
TripAdvisor Traveler Rating: 3274 reviews
Boat tour
User: Coastal56518873905 from:
Published Date: Nov, 25, 2023
Travel Date: Oct, 1, 2023
Rating: 5
We took a wonderful boat tour! Ursula did a fabulous job narrating the Navajo Canyon. Highly suggest taking this tour! We were the last party to take this tour for the year. Ursula was very knowledgeable of the history of the lake
Subratings:

Don't Stay Here.
User: Carl C from:
Published Date: Oct, 31, 2023
Travel Date: Oct, 1, 2023
Rating: 2
Stayed here because wife picked it for location. It is located withing the Lake Powell National Park. The views were nice. We very underwhelmed with this Hotel. Our room needed maintenance (see pics). Also the end of hall door security lock was not functional which made my wife uncomfortable. Was told room service occurs only after we leave the hotel. Breakfast is not included, but buffet is available for $20 + tax. After looking at the choices we opted to go into town and ate at Ranch House Grill and had excellent cooked to order breakfasts (cheaper than the hotel cost). Booked a 3 hour boat tour of Lake Powell which to me was boring. Nothing but cruising next to canyon rocks and passing 2 marinas at 5 mph. I would suggest staying in town.
Subratings:

Very underwhelmed
User: Remy1881 from: Charlotte, North Carolina
Trip Type: Couples
Published Date: Oct, 25, 2023
Travel Date: Oct, 1, 2023
Rating: 1
Do not stay here. The deluxe suite is 2 hotel rooms cobbled together by Helen Keller. Hotel photos are dolled up. We stayed at a Holiday Inn in Chinle Arizona 2 nights ago that is has the top restaurant in town (not saying much but I have celiac and I was safely fed a bland meal that was fine) & it 's king was at the. very least 2 stars above this. The grounds here are beautifully landscaped, the lobby & restaurant nicely updated. Then there's the rooms. One tub, weee there a stopper is at a light run. How long has this been going on? We are here fir 3 nights in late 2023 & there is zero housekeeping. I guess part of the blame lies with me as I didn't thoroughly investigate this. But it is definitely not worth the $$$. Dinner was nice. I had the pork porterhouse-not as big as the name implies, but good.

The worst experience of our lives
User: joansP1432KO from: New York City, New York
Published Date: Oct, 25, 2023
Travel Date: Oct, 1, 2023
Rating: 1
I am hoping that writing this review will get the resort to respond to the horrible way they treat their customers. I know they have a monopoly here on Lake Powell, but that doesn't give them the right to be arrogant, verging on hostile, to the seniors who have saved years for this adventure. Yes, it was our 50th anniversary trip, which we had to postpone until we were married close to 52 years, due to covid. We arrived this month and the entire vacation we had booked with wonderful Caravan was just destroyed. It was dark when we arrived. Very few lights but we were given a room number and we proceeded up to our room and left our suitcases there. Then, we left for a bite to eat. As we were leaving the restaurant, a gentleman from the hotel, whose name I did not get, told us that our room had been changed. We didn't request the change, but thought it would be no problem and were actually thrilled because he said we would have a few of the the water. After we left the restaurant, we had some food that we were going to refrigerate. We thought it best to take it to the new room, which was in another building. Dark and no lights. We struggled to find the new room and when we did, we tried the new room key they gave us at dinner. However, the key didn't work. Then my husband heard noises, and, sure enough, there were people in the room. We apologized and left, disappointed. Again, it was so dark, it was impossible to find our old building and at our age, our eye sight was really problematic. I tripped outside, and suffered a very painful bruise, which was bleeding all over my socks and and shoes. When we found our old room again, I was upset and in pain. And guess what! No soap or shampoo in our room at all, not in the shower area or the sink. I couldn't even rinse the blood off of my foot and didn't have a bandaid. I went down to the front desk, accompanied by my husband. The front desk said that they would send up soap without 30 minutes. No soap arrived and I was worried about an infection. I went down again and ran into a porter or maintenance worker for the resort. He told me husband and I that it is the new policy that the rooms were not to be serviced! No soap and no shampoo. If you look at their brochure, they never mentioned no soap and no shampoo. Also no service for the rooms at all. After I showed the bruise and demanded sone first aid, they still refused. It is sheer arrogance on part of the very wealthy people who run this place to do this to customers who are close to 80 years of age. It ruined my entire trip. I will be writing to the BBB, in addition, because the management refuses to even apologize. I was told by the front guest that apologies are only made by management and management wasn't available. So, I ask you, is this what we deserved? If you are elderly, please ensure that you are able to take care of yourself, bring a flashlight, bring medications. But telling me they won't supply soap is, I believe, against the law, which is why I will write to the the government agency to investigate.

Nice boat ride with beautiful scenery
User: Nicco L from: St. George, Utah
Published Date: Oct, 24, 2023
Travel Date: Oct, 1, 2023
Rating: 5
We went to Lake Powell Resort to take the Navaho Canyon boat tour. So we did not stay there. The boat tour was amazing. It was three hours and we left out of Wahweap. Our captain and boat staff were Navaho and were very informative about the area. The Navaho helper even sang a beautiful song for us. This was a very nice boat ride with lots of gorgeous scenery.

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