NPR Reviews Provided by
Lake Powell Resort
AngelaandMike20 from: Williams, Arizona
Trip Type: Couples
Published Date: Mar, 18, 2019 Travel Date: Mar, 1, 2019 Rating: 3
Went off season and was impressed at how nice it was. But WOW is it expensive. The resturant is reservations only. The lounge was super expensive for mediocre food. Waitstaff was nice. Room was clean and nice as well.
Jeff H from: Detroit, Michigan
Trip Type: Couples
Published Date: Mar, 17, 2019 Travel Date: Mar, 1, 2019 Rating: 2
More like a motel than a resort
Changed our booking from the campground to the hotel due to the weather. Wish we would have stayed in the campground. Front desk was rude at check in. Everything in the room looked old and salvaged. Called for maintenance, two hours passed then called again. Unacceptable for a place that was a ghost town. I do not recommend this property. Was definitely not worth $120 when there ate plenty of new hotels in nearby Page.
TonyPPP from: Rowlands Gill, United Kingdom
Trip Type: Couples
Published Date: Mar, 14, 2019 Travel Date: Mar, 1, 2019 Rating: 3
Disappointing in all areas
It may be off-season for Lake Powell but we were very disappointed to find that it seemed to be off-season for hotel standards too. Check-in was fine once the manager stepped in to help.
The rooms are spacious if rather uninspiring, but lack the touches that make guests comfortable. It’s not a cheap hotel, so it’s surprising and disappointing to find no ‘personal’ toiletries but large soap and lotion dispensers screwed to the wall - surely more suited to a bargain motel than a hotel with aspirations to quality. The air conditioner has no temperature control so your only options are ‘on’ (noisy) or ‘off’. Rather basic-and disappointing.
Housekeeping leaves something to be desired too, with our ‘clean’ room sporting a discarded drinks can on the patio and a previous resident’s papers beside the bedside cabinet (though good does come from bad as these included a Reserve Pass that saved us $30! )
But the greatest disappointment was reserved for our evening meal. We chose the Driftwood Lounge for a relaxed bar meal. It was almost empty (but not as empty as the large restaurant area) and lacking in character - forgivable given the time of year perhaps. But on ordering it was clear that our waitress did not understand her own menu and we nearly had an argument over what was included in our meal. My wife chose a small Caesar salad to accompany her meal, I chose Caesar salad as my main course. What arrived were two completely different salads - my wife’s a traditional with the usual dressing and shaved Parmesan. Mine a completely different, spicy dressing with an unidentifiable grated cheese. Not unpleasant - but not Caesar. When challenged our waitress explained it was chef’s own unique take on Caesar - I only wish he had told me, or made it clear on the menu.
Our final indignity came as we finished our drinks after the meal. Around 8.30 the waitress began putting chairs on tables to signal they were closing (though it’s officially 9.00). By 8.40 we were surrounded by upturned chair legs and feeling distinctly unwanted. So we suggested we move outside the bar and sit on the comfortable sofas immediately beyond the bar to finish our drinks - only to be told we were not allowed to take our glasses out of the bar and would have to pour our drinks into plastic cups. Presumably we could not be trusted not to either steal the glasses or throw them at the nearest wall?
At this point we gave up and were back in our room by 8.50 leaving the hotel offering no hospitality to any guests at all.
All in all a very disappointing experience. With hindsight we should have stayed in Page and used the hospitality we discovered at the several restaurants and bars in the town - nothing special, in truth, but certainly more welcoming than the Resort, and cheaper too.
sactravelgirl from: Cameron Park, California
Trip Type: Friends getaway
Published Date: Mar, 10, 2019 Travel Date: Mar, 1, 2019 Rating: 3
Decent Hotel for the Price
Stayed here for two nights while here for the Antelope Canyon Ultra race. For the most part the room was clean and comfortable. The soda machine in our building was out and both ice machines did not work. They have an on-site lounge that serves food and drinks and a restaurant that is only buffet style. My friend had honey buffalo style chicken wings which she liked. I had a provolone cheese burger that had way to many grilled onions. I did not care for my burger. The risk you take for eating at the hotel. Other restaurants and a grocery store is about a 15 minute drive from the hotel. Also, there is a $30 state park fee we had to pay to get to our hotel. We used the jacuzzi but the water temperature was not as hot as most jacuzzi. The jets were spitting out cold water. Staff at this hotel are very nice. Also, they have a second story but no elevator.
Hillz92 from: New York City, New York
Trip Type: Couples
Published Date: Mar, 10, 2019 Travel Date: Feb, 1, 2019 Rating: 2
Dirty hotel that has potential
Our first issue was when we were checked into a room that was completely dirty - it looked like someone was staying there. It was frightening opening the door to a dark room that looked like someone was in the sheets - we were extremely freaked out!
Then we were given another room and upgraded which was very nice, but this room was also dirty and I found myself cleaning the bathroom and shower. We asked for the bedding to be changed and they clearly didn't, put pretended they did the night night which was infuriating and gross - the pillow was yellow!!
The rooms also are not close to each other so it was frustrating going back and forth with luggage and a big inconvenience.
Our final strike was the food - we were not told the breakfast closed at 9 which was extremely silly since the next day we went it was just boxes of cereal and some muffins out - there was NOTHING that you could order fresh so we didn't understand why you couldn't leave the breakfast open for people?
The main restaurant was under reservations so we only had 1 choice. This place also closed extremely early at 8 which we also were not notified about this either when we checked in so we missed dinner the first night. The second night we went and the menu was not what is listed on the website and was very limited so we had to drive back into town which was very frustrating.
If it was not for the kind gentleman who was on-site at the time we would have absolutely left immediately. We feel terrible we forget his name, but he was there both days and helped us check into our new room immediately an even change our sheets the second night.
We have yet to be contracted by the manager and were told they would do so immediately since they didn't speak with us the entire time.
Other notes - this is about 20 minutes from town so if you are going anytime outside of the summer time I would highly recommend staying at the Marriott closer to town. I could see this hotel being nice over the summer since it is on the lake and has a pool, but the dirtiness was inexcusable for a property like this.
- Value: 2
- Cleanliness: 2
- Service: 3