NPR Reviews Provided by
Wild Bear Inn
TrailBlazer148254 from: Flat Rock, Michigan
Published Date: Aug, 14, 2019 Travel Date: Aug, 1, 2019 Rating: 3
Staff was friendly, bed was comfy, but rooms and bathrooms need updating.
My family stayed four days and the only good thing about the rooms was the bed was comfy. Everything needs to be updated at this hotel. Carpeting was stained and bathrooms are way out dated, even the sink hardware is rusted. TV was an older flat panel so the sound had buzzing sound. Hotel is in a great location at the entrance of the Great Smoky Mtn. Nat'l Park, in between Sevierville and Gatlinburg. There are 3 floors and no elevators, so not good for older or disabled people. You do get pancake breakfast included with stay (which are huge) or get a $3 discount if order something else. Also, you can buy discount tickets in the lobby for many attractions. Pool was nice and pretty clean.
- Location: 5
- Cleanliness: 3
- Service: 4
Trip Type: Friends getaway
Published Date: Aug, 14, 2019 Travel Date: Jul, 1, 2019 Rating: 2
Mrs. J Popps
We were pleased with the staff. However, the room left a lot to be desired!! The carpeting was so filthy, I took pictures. I found someone's MOUTH GUARD in my bed!!!! I've written to the property owners and had No response. We will not be using Westgate properties anymore!
Trip Type: Couples
Published Date: Aug, 11, 2019 Travel Date: Aug, 1, 2019 Rating: 1
Another Westgate failure!
The dresser had 2 very small draws. The closet was a rack on the wall with 4 hangers! May have been enough for an over night stay! Do not expect on a seven night stay at a resort to have to live out of our suitcase! They didn't even have a luggage rack for us to put our suitcase on! They offered a free breakfast that ended up costing 2 people $20.00 for eggs! Housekeeping was pretty much nonexistent! We had to make our own bed on several occasions. Towels were not refreshed and we had to ask for soap when we ran out it was not automatically replaced! We have stayed at multiple Westgate resorts and this seems to be the normal for Westgate.
sue q from:
Published Date: Aug, 11, 2019 Travel Date: Aug, 1, 2019 Rating: 4
Wild Bear Inn Visit
We stayed at Wild Bear Inn. I can' t say enough about the staff member Lorna Dennis. She was so good to be around and wanted to help you in anyway.
The room was nice, but the house keeping was lousy. I made coffee and they never cleaned the pot or gave me extra coffee. I did it myself which was OK. The room was dusty. Dust on the pictures on the wall. They never put more shampoo in the room when used it all.
- Rooms: 3
- Sleep Quality: 5
- Service: 5
kated82 from: Radcliff, Kentucky
Trip Type: Family
Published Date: Aug, 4, 2019 Travel Date: Aug, 1, 2019 Rating: 5
Room was clean. Mini fridge, microwave and coffee pot in room. Plenty of towels given throughout stay. Received free all you can eat pancake vouchers for onsite restaurant. Check in/out was quick and easy. Will stay again.