NPR Reviews Provided by
Wild Bear Inn
TripAdvisor Traveler Rating: 706 reviews
Disaster! I’m with the recent party.
User: S6266FVterrib from:
Trip Type: Family
Published Date: Dec, 30, 2020
Travel Date: Dec, 1, 2020
Rating: 1
I booked this place for the Christmas with my sons coming from NC as we are from KY to meet and visit some attractions and spend time together. I requested adjoining rooms so we could spend close family time. Was told at desk I had adjoins rooms. Got to rooms and they were not adjoining and hotel was booked. The walkway from our car to room was ice covered and my husband fell. Hurt his back & elbow. Front desk would not answer phone so my son walked down to request salt to be dispensed and explained what happened. He was told maintence would come salt and make an incident report. No one showed up and salt was never dispersed. Went to take a shower and there was no hot water in either room. I rented 2 rooms. We left to enjoy some sights and came back and card would not work to open door to our room. No one answered the phone at office. It’s cold outside so we walked to office and explained what happened. Was given another key. It would not work either. No one answered phone at office. Had to walk down again to office. Was told maintenance would come. Waited outside room for about 10 min. Someone showed up to take door lock apart and was told battieres had blown up. He replaced batteries and we got in. Next day to take showers and go out, no hot water again! Called down to office and was told that there was not enough tanks to disperse hot water to all the rooms in our building. This was the second day with no hot water! Showers were ice cold. We had no where else to go, every place was booked. The restaurant on premises was ok, I wouldn’t eat there again. The bar in the restaurant was closed the whole time. The place looks nice on the outside but don’t let that fool you! Upon checkout, I asked for some compensation for 2 days of no hot water for our showers or sinks in both rooms booked and was told that they would not compensate at all. Needless to say, I will not ever book this place in the future. Nothing was enjoyable about it!

Don’t stay here.
User: hjohnson1076 from: Raleigh, North Carolina
Trip Type: Family
Published Date: Dec, 28, 2020
Travel Date: Dec, 1, 2020
Rating: 1
We booked this place based off the recommendation of some friends. Once we got here, everything was fine. That same night, due to maintenance not salting the sidewalks, one member of my part slipped and fell on ice. We told the front desk, and they never salted as they said they would. After that, we tried to instead a key card into one of the rooms we booked (we booked two) the door wouldn’t unlock. Maintenance was called and we were told that a battery blew up inside the handle. After 20 minutes or so, it was fixed. Then, the showers are not consistent. We tried each day to take a shower but the hot water always comes in a out. After I called the front desk, I was told that they do not have enough tanks to service the entire building. Besides that, the decor and flooring is old. The only thing going for this place is the location. I do not recommend.

Average hotel in Pigeon Forge
User: worldtrotter26 from: Atlanta, Georgia
Trip Type: Couples
Published Date: Dec, 1, 2020
Travel Date: Dec, 1, 2020
Rating: 4
I consider this hotel as average, nothing special about it. The place is decent but not great. It is situated ideally to major attractions in Pigeon forge and Gatlinburg. Receptionist is welcoming and warm. They are doing safety measures in this time of pandemic. Price is reasonable. The restaurant nearby serves good food.

Westgate disaster
User: gamedaytix from: Lexington, Kentucky
Trip Type: Couples
Published Date: Nov, 16, 2020
Travel Date: Nov, 1, 2020
Rating: 1
I’m not going to go into details but this place is a disaster. Why would Westgate bring people to Gatlinburg to sell them a timeshare property then have them stay in this dump. I don’t get it??? Sorry

Good rate, Great Location
User: Yvonne P from: Aiken, South Carolina
Published Date: Nov, 8, 2020
Travel Date: Sep, 1, 2020
Rating: 4
Nice Motel at reasonable rate, excellent location. Location is the last motel in Pigeon Forge before heading onto the spur on the way to Gatlinburg, so you don't have to fight the traffic as much. Rooms are small but have been remodeled. Nice & clean. Check out the German restaurant, it is superb.

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