NPR Reviews Provided by
Moose Hotel and Suites
TripAdvisor Traveler Rating: 1385 reviews
Choose the Moose. Scenic convenient stay in Banff
User: krawner from: Chicago, Illinois
Trip Type: Friends getaway
Published Date: Apr, 9, 2021
Travel Date: Apr, 1, 2021
Rating: 4
Stayed in a mountain view 1 bedroom rooftop suite with sofa bed, microwave, fireplace, and mini fridge. Large shower with Rocky Mountain Soap products. Underground heated parking. Easy 5 minute walk to town. 2 outdoor hot tubs and 1 indoor pool require same-day phone reservations at 7AM. (So you should stay 2 nights to reserve the hot tub because if you stay 1 night and check-in at 4PM, then there are no hot tub slots left). Hot tub reservation gets you 25 minutes in the hot tub, separated 6 feet away from other party in same tub. No daily cleaning service during COVID 19 but room had crumbs all over floor when we arrived. Train blaring loud horn runs nearby throughout the night. Wish more lotion was provided for our multi-night stay. Overall, Moose hotel is convenient with excellent views.

Update nice cleam rooms and honest employees
User: pitchie04_lilla from: Calgary, Canada
Trip Type: Family
Published Date: Mar, 30, 2021
Travel Date: Mar, 1, 2021
Rating: 5
The room is nice and clean. Bed is comfy. It is very close to Banff main strip. I was bummed out that we were only allowed 25 mins in the pool at a time which i understand because of covid. On our last day we had booked the 9am-9:25am time for indoor pool because our daughter loves the pool. The pool reception was soooo nice enough to let us use it 15 mins early because nobody had booked the 8:30am. I really appreciate this because our daughter loves swimming. We went home and decided to come back sometimes in the summer. A day later after we got home and we got a call that i left an iphone (which i had to idea i left). Love that they employees are so honest and returned my phone. Shout out to all the employees. We really appreciate you.

Another super stay
User: markandcathycalgary from: Calgary, Canada
Published Date: Mar, 24, 2021
Travel Date: Mar, 1, 2021
Rating: 5
We were back for another stay and it was super. Friendly staff, very unique hotel layout. The rooms are clean, comfortable and quiet. All in all this is a great place to stay. Close to the main strip on Banff Ave.
Subratings:

Absolutely lovely! This is now our favourite hotel in Banff!
User: Jamielmoret from:
Trip Type: Couples
Published Date: Mar, 22, 2021
Travel Date: Mar, 1, 2021
Rating: 5
My partner and I desperately needed a get away! This hotel is worth every penny!! The hotel itself has such an amazing aroma from the fireplace in the lobby. The roof top hot tubs are superb with a great view, the staff are very friendly, the restaurant was amazing and the rooms are cozy! Will be going back!

Great suite!
User: Jentravel777 from:
Trip Type: Friends getaway
Published Date: Mar, 17, 2021
Travel Date: Mar, 1, 2021
Rating: 5
Highly recommend the Moose hotel in Banff. It was clean, modern, and had everything we wanted. We enjoyed chilling on the balcony and by the fire after long days exploring the park and town. Service was good and staff were friendly.

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