NPR Reviews Provided by
Moose Hotel and Suites
TripAdvisor Traveler Rating: 1615 reviews
Beautiful hotel in excellent spot
User: Agnes75 from: Mississauga, Canada
Trip Type: Family
Published Date: Apr, 17, 2024
Travel Date: Jan, 1, 2024
Rating: 5
Beautiful hotel in a perfect location. We had 2 rooms on the main floor at the back of the building during the coldest snap in 50 years. Rooms were very clean and warm. Hallways were a bit cold but we all got messages on our phones to conserve energy so that could be the case. Location was excellent for walks to the restaurants and shopping. Heated parking was a bonus. Hot tubs on the roof amazing in -40 degrees :) I would return to this hotel and highly recommend to others.

Moose Hotel & Suites - Good - could be great with an overhaul....
User: Al_191817 from: Southampton, United Kingdom
Published Date: Mar, 20, 2024
Travel Date: Mar, 1, 2024
Rating: 4
The pros - excellent location, great underground parking facility, staff friendliness and helpfulness, good bar and restaurant. The cons - suites / rooms very expensive, probably a three star plus rating, lighting is poor in rooms, you hear every toilet flush and footstep on level 2, there is no sound proofing to speak of, we paid for a superior suite and I would not rate it as such. The whole building felt tired and in need of a modern revamp.
Subratings:

Stay at the Moose!
User: Britta T from:
Published Date: Mar, 15, 2024
Travel Date: Mar, 1, 2024
Rating: 5
What a gem! Extremely clean. Perfect mix of new & mountain cozy vibes. Incredible views from the two rooftop hot tubs. Comfortable beds, big bathroom, and good patio area in our room. Spacious lobby with a warm fire made for the perfect spot to curl up with a book at night. Great location in walking distance to all the shops & restaurants of downtown Banff. Heated underground parking was perfect for ski trip. I’d definitely re-book here for future Banff trips.

Wonderful
User: Ian M from: Mount Gambier, Australia
Published Date: Mar, 13, 2024
Travel Date: Feb, 1, 2024
Rating: 5
Fantastic, except, being Australian we love tea but it seems most Canadian and US Hotels cater for coffee drinkers. Just some English Breakfast tea bags with surplus amounts of sugar would be appreciated. Apart from that little suggestion everything was first class including the massages and the view from our third floor suite. Fire place, Rain Shower, comfy bed...AAA+++. Highly recommend.
Subratings:

Visit 2024
User: Cosmopolitan548686 from: Newark, California
Trip Type: Friends getaway
Published Date: Feb, 29, 2024
Travel Date: Feb, 1, 2024
Rating: 4
No coffee in room. Called down to front desk and they said they only carried single pods. Walking by housekeeping and they had them. Other than the hotel was nice and staff courteous but you can get an arbnb for far less No gift shop on property.

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