NPR Reviews Provided by
Snow King Resort Hotel and Condos
mook778 from: Miami Beach, Florida
Trip Type: Couples
Published Date: Feb, 20, 2019 Travel Date: Feb, 1, 2019 Rating: 1
Do not stay here
1) I was on the first floor and the patio door of my condo would not lock. I called and asked someone to fix it 6 times, emailed 3 times, before anyone came. The door never locked properly. The repair man had to drill holes into the door and set up a new latch lock. This took hours.
2) I got a massage at the spa.
I paid for a 1.5 hr massage.
I got 1 hr
The massuse left the room 3 times during the massage. Whe was texting through out the massage. Olga, I believe the owner or manager, gave my massage. During the massage, she placed her phone on my butt and was texting throughout the entire massage.
3) I came to snowboard and to handle some business remotely during my stay. The internet did not work for the entire stay. I went to the front desk in the morning personally to address this. The front desk stated they would send someone and never did. I called 2 times after to have It fixed after. Some one came hours later. They said that at that time IT was no longer available so the The handy man was sent. He said he couldnt not fix the issue. Never had internet.
4) The bathroom was disgusting. There were Hairs of varying lengths in the tub upon my arrival
5)rooms were decent and it’s super close to snow king mountain.
This was not a great experience.
cheriedwilcox from: Vancouver Island, Canada
Trip Type: Solo travel
Published Date: Feb, 20, 2019 Travel Date: Feb, 1, 2019 Rating: 5
Big But Cozy Old Cabin Look but Modern
Lovely location w stunning views that can be seen from anywhere you are in the Lodge, the Staff knowledgeable & helpful, organized & efficiently managed & happy staff. Parking is dicey but you get used to parking on a snowy parking lot that really can’t be scraped because it’s always in full use.
Nikki0423 from: Salt Lake City, Utah
Trip Type: Couples
Published Date: Feb, 19, 2019 Travel Date: Feb, 1, 2019 Rating: 4
Great Value and Great Resort!
I stayed here with my husband for a weekend getaway and this was by far the best value I found when searching hotels. As most local hotels are motel style, this being an actual hotel/resort property was definitely a plus. The rooms were very clean, the beds were comfortable, we had beautiful views and we enjoyed our stay. We also enjoyed the rather large hot tub, very clean and room for a lot of people. The reasons for the 4 rating were that the bathroom seems to be updated with the exception of the tub. The shower head is placed very low and with a taller person like my husband doesn't make for the best experience. Also, as you enter the 4th floor hallway from outside it has an very powerful smell of smoke. I understand people must smoke right outside the door but this should be better controlled as every time we entered or left the hotel we had to walk through that smell. I think it would also be beneficial for the restaurant to offer room service. After a long day it's sometimes nice to relax in your room rather than get ready to go to a restaurant. Other than that, a great hotel, great stay and we will be back.
- Sleep Quality: 5
- Cleanliness: 5
- Service: 4
Trip Type: Family
Published Date: Feb, 14, 2019 Travel Date: Feb, 1, 2019 Rating: 2
Below Par Service
Good location for JH downtown, and knew we had to drive the 12 miles to Teton Village to ski JH. Room pleasant - house keeping not great we are staying 8 nights and no bed linen change after 5 nights. Hotel needs central heating. Our room has cranky aircon unit- blistering hot or biting cold and noisy. Front desk are not particularly welcoming and helpful with the exception of Charlie! - Top man! Breakfast very average. Happy to discuss with GM if they are available.
Trip Type: Family
Published Date: Feb, 12, 2019 Travel Date: Feb, 1, 2019 Rating: 5
Best Value in Jackson
Stayed here for a family ski trip with my wife, 2 month old baby, and 2 dogs. Rooms were clean and beds were comfortable. We really enjoyed our stay including the free shuttle to Jackson Hole and the hot tub! This place will be our go-to spot for trips to Jackson!