Yosemite Park Vacation... Read More
Yosemite Park Vacation... Read More
Yosemite Park Vacation... Read More
Yosemite Park Vacation... Read More
Reservations are secured by deposits paid at the time the reservation is made. Deposits will be equal to 50% of the total charges for the reservation. Reservations without timely deposits will be canceled without notice. Your final payment will automatically be taken 7 (seven) days prior to your arrival date. (we accept all major credit cards).
Should a reservation be canceled prior to 30 days of arrival, your deposit, less than a $150 processing fee, will be refunded. Once you are within the 30 day cancellation time frame, cabin changes and date changes (including dropping nights) are not allowed and the deposit is non-refundable. Our cancellation policy is strictly enforced for circumstances beyond both the company’s and guest’s control, including wildfires, smoke, air quality issues, adverse weather, guest health or family emergencies, challenging road conditions, power outages, government shutdowns, and canceled flights.
Pets are allowed in pet-specific homes only. Only 2 pets per cabin are allowed. Please specify your need for a pet unit when you make your reservation. There is a $60 charge per pet per night. Pets are not allowed in non-pet homes. Pets may not be left alone in a cabin for more than 2 hours daily. The damage protection plan does not cover cabin damages caused by your pets, and you will be responsible for the entire damage repair cost. Pets have to be leashed at all times and are not allowed on any park trails except the paved ones. There is a kennel in Yosemite Valley. Guests can walk around Wawona with leashed pets, and there are hiking trails in that vicinity where you can hike with your leashed pets. Pet "house rules" include:
1. Bring something for your pet to sleep on. (a favorite blanket, towel, or bed.)
2. Pets are not allowed on the furniture. Please do not let pets rub against furniture.
3. Wet animals are NOT allowed in homes. If your pet took a swim in the river please wash off the excess sand and keep the pet outside until completely dry.
4. Remember that your pet is in a strange home. Do not leave pets unattended for long periods of time. Do not leave him unattended at all if he barks, chews, etc. when left alone.
5. Your neighbor is on vacation too, be considerate of others and do not disturb the peacefulness of the park. You will be held responsible for any damage done by your pet, and may be asked to vacate immediately if these guidelines are not followed.
There is a 3-night minimum stay during Peak and Holiday periods and a 2-night off-peak minimum stay. Rollaway beds are not available. Cribs and highchairs are available at $20.00 per item per reservation, with advance notice.
QUIET HOURS: 10:00 pm to 7:00 am. Quiet hours are strictly enforced. Your courtesy is appreciated by your neighbors.
ACCOMMODATIONS: Every home is privately owned and reflects the owner's individual taste. Decor, furnishings, and appliances vary and may be changed without notice. Neither The Redwoods nor the owners shall be responsible for providing any additional furnishings or appliances not presently in the unit. Please do not remove furnishings or kitchen items from another home.
MAID SERVICE: If you would like maid service during your stay, notify the front desk in advance of your arrival. There will be a daily charge (dishwashing is not included) for this service.
INTERNET: WiFi access is available in most homes as well as in and around the Lobby/Events Center. LATE ARRIVAL: For arrival after closing, follow the map to the office. A late arrival packet with your name on it will be placed in a box on the front porch of the office. This will contain the cabin keys and directions for finding your cabin.
LAUNDRY: Coin-operated washers and dryers are available at The Redwoods office during office hours.
LINEN EXCHANGE: Upon your arrival, beds will be made and bathroom linens provided for the number of expected guests. If during your stay you need more bed, bath, or kitchen linens, a linen exchange is available during housekeeping hours (8:00 am to 5:00 pm) in the laundry room accessible through the lobby.
LOST & FOUND: Every effort is made to locate and return lost items but the lodge cannot be responsible for items that are not found. If an item that you have left behind is found it will be returned to you (shipping cost may apply).
MAINTENANCE & REFUNDS: Every effort is made to ensure the appliances in your home are in operating condition. Please report any problems as soon as they are discovered. The on-site maintenance department will make every effort to correct the problem, however, at times there may be a delay for parts or outside service. Refunds will not be made for the inconvenience due to the mechanical failure of appliances.
MAXIMUM NUMBER OF PEOPLE: Please notify us before arrival if you have a change in the number of guests at your party. Each home has a maximum occupancy limit which is determined by the County of Mariposa. Please do not ask to exceed the posted limit for that cabin, as the lodge is required to enforce the terms of the rental permit. Any party exceeding the maximum occupancy limit is subject to immediate eviction without a refund.
RV HOOKUPS: Hookups to RVs are not permitted. RVs may be parked at the home if that is your form of transportation and if there is room at your cabin to do so. However, it cannot be used to house additional persons.
SUBSTITUTION OF UNIT: Comparable accommodations may be substituted without notice or liability should your assigned home become out of order.
FIREPLACES: Most homes have fireplaces or wood-burning stoves, and firewood is provided. Please burn a fire only during those times you will be in the home to monitor and enjoy it. No fireplace or stove burning is allowed in June, July, August, or as conditions warrant.
DAMAGE PROTECTION PLAN: The Damage Protection Plan costs a non-refundable fee of $99 per reservation. It covers unintentional damages to the rental unit interior during your stay, as long as they are disclosed to the management before check-out. If the damages exceed the maximum limit of $3,000, the excess amount will be charged to the credit card on file.
HOUSEKEEPING: There is a $75 to $250 non-refundable cleaning fee to ready your home for arrival (all homes are cleaned and readied between check-out and check-in). At checkout we ask that you wash your dishes, place your towels in the shower or tub and remove your trash to a nearby dumpster. Excessive cleaning after departure may result in additional charges.
Check-in: 4:00 p.m. or later
Check-out: 10:00 a.m.
The front desk is open from 8:00 am - 5:00 pm.
