Payment must be made in full at the time of booking for all accommodations.
Cancellation Policy
Cancellations made more than 48 hours prior to check-in will receive a full refund less a 10% processing fee. Cancellations made less than 48 hours in advance will not be refunded. Changes to reservations may be made at least 48 hours in advance with no fee. Changes may include dates, rooms, number of rooms, or number of nights. Changes made less than 48 hours in advance may be possible if space is available on a case-by-case basis; if there is a reduction in the number of nights or rooms, that portion of the reservation will be treated as a cancellation and no refund will be issued.
Pets Policy
Up to two pets up to 50 pounds each. Pets are not allowed inside common areas. Guests may not leave their pet at the hostel while they are off the property under any circumstance (not in a vehicle, a crate, or in the private accommodations). The hostel reserves the right to refuse or cancel the guest's stay if their pet barks too much, scare other guests by being excessively vocal, hyper, etc. In such circumstances, the guest will be asked to leave without a refund. Owners are responsible for cleaning up any pet messes and pets must be kept on a leash at all times. Room types that allow pets are all private rooms and cabins except for Oxbow Room, Cable Car Room, and the Kingfisher Cabin. Pets are $20 per night, per pet.
Other Policy
Rates Policy: Some private cabins require a two-night or three-night minimum stay. There is a seven-night maximum stay for all accommodations. No personal linens in any accommodation. Cots are available in some cabins for $20.00 per night. Rates and taxes are subject to change. All guests must show proof of vaccination or a negative covid test (home tests are acceptable) within 3 days prior to check-in. Children under age 10 are not allowed in Razorback Cabin or Kingfisher Cabin. Children under 5 are not allowed in Oxbow or Cable Car.